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March 2024 by Laura Torres
1st time dropping my car off for service since purchasing it and I had the most horrible experience here. Tamar I believe was the name of the advisor we had for our misfortune, advisor was so rude and brushed us off. Advisor called to say we hit a pothole and damaged a strut in the car and that it wasn’t covered under the warranty and told us it would cost us $650 to replace mind you we just got the car a brand new car, she assumed me hit a pothole which we did not, we took the car to another service center and they informed us 1. If a strut was damaged it would be covered because again it’s a new car and 2. There was no damage to the strut so they tried ripping us off $650. I will not be taking my car here again for service absolute joke. & when I came to pick up my car I wasn’t greeted another employee had to tell a advisor to help me because he was to busy on his phone to realize I had walked in. Good luck to you if you take your car here id get a second opinion if they try charging you for something.
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June 2023 by Noreen Orlando
Very helpful, my car was ready when they said - overall good service!
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May 2023 by Chris Barker
Pleasant and competent greeter, service advisor, mechanic.
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December 2022 by Rebecca
great service, very professional, very understanding of ones time.
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December 2021 by Dudley Brookes
My experience with Subaru was great the employee was very encouraging he explained all details in a simple way that really helped in making my decision
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December 2021 by Aaron Trimble
These guys are a bunch of crooks. Tried to charge me $900 to fix my seat when only a screw was loose. They charge $160 to look at your car and can’t even do that right. Be warned
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December 2020 by Jacob Vogt
Annie and Casey were both excellent and helped us prepare in advance to get everything we needed to ensure we could drive off the lot with a car of our dreams the same day. I'm a first time car buyer and Casey was essential (and patient) in helping me decide between financing and leasing, and helped steer us to make the right decision for our family. I highly recommend Casey/Annie at Rye Subaru and we're very pleased with both the experience and our purchase.
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December 2020 by A AA
Beware they inexplicably prioritize walk-ins over appointments for some reason. Also, when I checked back for my next service I found out they completely skipped the majority of the service they were supposed to do the last time I was there.
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December 2020 by Na Xu
Great service for Subaru drivers. CoVID safety practice is in place.
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December 2018 by Adam Leader
They are fine (better at service than sales at this dealer). Location is nice, adjacent to a Rye train station and a short two blocks from Rye’s main drag.
