-
March 2024 by Doug Schnelzer
Phil's the best. Saved our family a bunch and set us up with new phones!
-
February 2024 by galit barel
What a pleasant surprise to finally get professional, kind , thorough customer service. T mobile is Lucky to have Jonathan there to run the place and help customers with his amazing knowledge and patient . Good Job!
-
November 2023 by Ali Amrani
Is great place to go?specially Roxy she’s very helpful?Thank you
-
September 2023 by Cory Salas
I have been particularly fond of this stores customer service for years now but today, especially was beyond stellar. Anthony C was extremely knowledgeable, patient, and genuinely helpful. He took thorough time to guide my mother and I through Samsung related technical questions and data restoring complications. His level of expertise and dedication to customer satisfaction is highly appreciated. Thank you so much Anthony.
-
September 2023 by Astrid Smith
Had an excellent experience! Roxy went above and beyond adding a new line and making sure the remote set-up with an eSIM was successful! She was very knowledgeable, courteous and most patient. Customer service at its best!
-
September 2023 by Mu-Jen Wu
Roxy is awesome to help me out with a new Apple Watch setup. Spent hours with tech and customer support that couldn’t find root of the issue but Roxy had the experience and patience to see through my problem through. Will come back to you next time I have any type of issue at T-Mobile.
-
September 2023 by Charles Kim
Previously, went to a different location. where they ended up putting me on a promo i didn't want. Feeling annoyed and cheated, i decided to go to Roslyn, where i had my upgraded years before.I was greeted by Roxy and with assistance from the mgmt, Paul, , and they literally fixed everything and also guided me with patience and good suggestions on what i needed for myself and family.Im in the service industry and they exceeded my expectations. I plan on referring and using this location for my personal and business needs.HIGHLY RECOMMEND THIS LOCATIONTHANK YOU
-
July 2023 by Linda Wang
Had a great experience there today. Spent ours there to switch 5 lines from Verizon to T-Mobile. Big thanks to Manager, Shy, and associate Dylan. Both were so cheerful, patient, and extremely helpful. All went smoothly and I couldn’t be happier. The office itself is spacious, bright and the staff made us customers feel very welcome!
-
July 2023 by MARSHA KAHN
This store has great staff. Always friendly, professional and love to help. Roxy and Anthony are my most recent superstars!
-
July 2023 by Sarah K.
I needed to sort out my SIM card and received excellent service from Harry. He was professional and courteous and my issue was resolved.
-
July 2023 by Google user
Had a great experience there today. Spent ours there to switch 5 lines from Verizon to T-Mobile. Big thanks to Manager, Shy, and associate Dylan. Both were so cheerful, patient, and extremely helpful. All went smoothly and I couldn’t be happier. The office itself is spacious, bright and the staff made us customers feel very welcome!
-
June 2023 by Mike Shore
It was a 5 day, 3 week experience, not t-mobiles fault. They helped with the insurance claim, picking a new phone, and most of the moving all from old phone to new phone. On the last day of my long mostly good experience, one associate decided I didn't need any more help, she said they did everything they needed to do. Too bad, she cost the fifth star
-
May 2023 by Joan Gibbs
I had a problem with my phoneShy was absolutely positively wonderful She is friendly professional and extremely helpful She is an asset to your companyRyan is also very pleasant
-
May 2023 by Steven Osorio
If you in the area please visit Roxy C and her team they are the best ….
-
May 2023 by Joe Bilotto
Really good experience at the T-Mobile store in Roslyn. Shout out to our sales associate Anthony. He spent hours helping move over several of our phones from Verizon to T-Mobile. He patiently answered all questions and expertly advised us on the best plan for us. It was very refreshing to work with Anthony - he is a solid reminder of how good service can be. I hope he is recognized for his hard work. I hope to have the opportunity to work with him again in the future. Thank you Anthony for everything - you have made us T-Mobile customers for life.
