“By far the best location, I’ve dealt with other places but thanks to Jay and Tony they made me feel very comfortable and provided amazing service. Definitely coming back to switch my family onto Verizon! Thank you for your wonderful support and advice!”
“verizon wireleas oysterbay is the best verizon store in long-island i can say every time i have been here they all are frindly and helpfull i always reffer this location to all my friends and family .”
10AM - 8PM
253-25 Union Tpke, Queens“Deb was a great help, he helped me tremendously and provided great customer service. I was at the store for two days and he helped me both days even when he didn’t have to. If you visit this store go to Deb.”
“Had an great experience at this location, i would likento thamk Kenny M specifically at this location for assiting me with my issue. Highly recommend this location to friends and family”
11AM - 7PM
116 South St, Oyster Bay“Hands down one of the best cell service store on Long Island. Top notch customer service by Kartik and his team. These guys can get you hooked on to the best deals anyone else can offer you.”
“Best store ever. I am going there for more then 10years for now for all my cellphone needs. Now I just switched to Tmobile and kush helped me to get the best deal.”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“I came to this location because of the high ratings. i always go for top-tier service. Nick an Ty took care of me as soon as i came in. Answered all questions w| informative details. Went above and beyond. Gold Standard Service. Thank you both so much for helping me out.Please come to this location, and see Ty and Nick for all questions. They will assist you from beginning to the end. Thanks guys!!”
10AM - 8PM
19416 Northern Blvd, Flushing“EXCELLENT customer service provided here by Jahaira. She was super attentive, knowledgeable, thoughtful and helpful. She answered all of our questions got us the phones we wanted, and also reviewed all of options to save us the most money, all while doing it with a smile. Due to phone limits we had to create another account and she explained the process. She even reviewed the other account that was opened at another store to make sure we got all the proper promotions. Only minor complaint is that they did not sign us into the queue right when we entered so they lost track of who was supposed to go next so we got skipped over by 2 customers. However, Jahaira's service was worth the wait!”
“Amrit was great. Very informative and knowledgeable. Perhaps my best visit to a Verizon store yet. I appreciated the time and thorough explanation of more than just a phone. Thank you!”
“First and foremost, Yailyn, I want to thank you for a remarkable experience at the your store on 12.16.23. Your knowledge, professionalism, and patience made an anxiety provoking endeavor a walk in the park.T-Mobile, Yailyn, represents the consummate employee avatar. She was friendly, assertive, customer-centric - with a unique ability to address customers inquiries without making me feel neglected.For customers seeking to inquire, update, or purchase phone(s) and accessories, I highly recommend you visit the Rochdale T-Mobile store, and speak with Yailyn and her colleagues for a stress free, informative, customer centered experience.”
8AM - 7PM
1 Commercial Ave, Garden City“Let me just say the new phone system we purchased for our restaurant has been nothing short of a life saver. Specifically Metrotels technicians were very helpful with the setup of our equipment and even stayed extended hours to train our staff.I very highly recommend this company to all business owners.”
“James hooked me up. 5 stars! Like an idiot, i accidentally dropped an allen key wrench set on my phone screen. Screen wouldnt turn on. Found this place nearby around 3pm. Had my phone back by 7pm. I was lucky the parts they needed were available. I'm sure it normally isn't that quick, but James hooked me up. Phone like brand new.”
10AM - 8PM
18901 Linden Blvd, St. Albans“My experience at Tmobile was extremely well. Mr Steph welcomed me inside t-mobile before the closing time and he didn't turned me away because he saw that I needed help. On my way coming to the store I was not able to get to the location as soon as I could due my children with homework and somethings just have to be done. Mr steph Great customer service was helpful and compassionate excellent work and well done. I said good night and he acknowledged me. I said hello to another worker and she looked away and didn't acknowledge me i guess because i came in right before closing no eye contact but Steph got from the desk and assisted i respect thatso I thank Mr. Stephanie for his customer service he was helpful and he made my evening job well done keep up the great customer service all the best happy new years 2024.”
10AM - 8PM
1233 Wantagh Ave, Wantagh“Issac is the Best! Been using him for our last 2 phones, and won't go to anyone else! He knows the business & is kind & courteous! 5 stars from me!”
10AM - 8PM
16637 Jamaica Ave, Jamaica“Victor and Kerneil are two of the best customer service reps... Victor was really professional on the phone and Kerneil broke down everything for me inside the store!”
10AM - 8PM
215-45 Northern Blvd, Bayside“Never in my 35 years of living have I ever experienced such amazing service. Particularly, a wonderful red haired woman named Marina provided excellent, dare I say, superb service. Alongside the woman was another woman with dyed hair named Jahaira. She too made the T-mobile experiences a wonderous one. 5 stars.”
“My computer was hacked. I needed a company that would clean up my computer and make it safe for me to use. AACCESS picked up desktop computer within a day or so and completed the job. A new antimalware program was installed. I was not charged an exorbitant amount. They have become my go to company whenever I technical need help with my computer.”
10AM - 8PM
25 E Sunrise Hwy, Freeport“Mayra is the Best! She is so patient and kind! Best customer service I’ve had at this location! She was fast and very helpful! Will be coming back and recommending this location thanks to her!”
10AM - 8PM
23-58A Bell Blvd, Queens“I needed internet and phone service. Juan my customer service rep was so helpful, informative and kind. Spectrum has great internet and phone packages and service is outstanding.”
10AM - 8PM
270 Sunrise Hwy, Rockville Centre“I was in the store today and received exceptional customer service from Yoly (Store Manager) along with Ace (A Mobile Expert). They assisted me with replacing my daughters phone and with the transfer of data.I highly recommend them for their exceptional customer service.”
10AM - 7:30PM
20547 Linden Blvd, St. Albans“Excellent service provided by by the staff and manager was provided with the solution for my problem I faced with my phone , staff were efficient and had know how of the working a solution to all my issues. In all had a great experience and professional service by staff a well managed store . Great Job .”
10AM - 8PM
335 N Broadway, Jericho“I recently visited the Verizon store and had the pleasure of being assisted by Javaney. I want to express my sincere appreciation for the outstanding customer service he provided. From the moment I walked in, Javaney greeted me with a warm andfriendly demeanor, immediately making me feel welcomed.What impressed me most was Javaney's extensive knowledge about the products and services. He listened attentively to my needs and offered tailored advice that helped me make informed decisions. His ability to explain complex technical details in simple terms was particularly helpful.Moreover, Javaney's patience and willingness to answer all my questions, no matter how trivial, stood out. He went above and beyond to ensure that all my concerns were addressed, showcasing his commitment to customer satisfaction.I also appreciated his efficiency and professionalism throughout my visit. Javaney made sure that every aspect of my service was handled promptly and smoothly, which made my experience at Verizon both enjoyable and stress-free.In conclusion, Javaney is a remarkable asset to the Verizon team. His exceptional service has not only earned my trust and loyalty as a customer but also compels me to recommend Verizon to others. Great job, Javaney, and thank you for making my experience so positive!Jordan”
10AM - 7PM
264 Sunrise Hwy, Rockville Centre“I had the best experience at this store. After an upgrade done over the phone had the promotional deal messed up on the back end, I went in the store and Lauren sat on the phone with me for an hour pushing for a resolution and advocating for me fiercely. I am so grateful for her patience and understanding. The entire team at the Rockville Centre location is phenomenal!”
10AM - 8PM
85 Main St, Port Washington“I just switched from Verizon to T-Mobile, and It couldn't have gone smoother thanks to José Calderon. Although I live in Minnesota, Jose did the whole transition electronically and sent me a new iPhone overnight. I’d give 6 stars if I could!”
“Went Saturday morning for name change on my account. Spoke to Mimi.... who was attentive and in 4 minutes was finished with our transaction. I was shocked how fast the process was. Thank you. Excellent customer service.”
10AM - 6PM
1530 Northern Blvd, Manhasset“Great experience. Earlier that day, we walked out of the bay terrace location after horrible service . Our experience at this location was much better . We opted to order online and pick it up via kiosk. It was simple and efficient. I'll still utilize sales people in the future, and I'd definitely do so at this location, but after our terrible customer service experience at the Bay Terrace store, this was just what we needed .”
10AM - 9PM
219-07 Jamaica Ave, Jamaica“Thank you so much for helping me set up a new phone plan with you all and being able to pay my bill easily through the mobile app. T-mobile is a great phone network to have with great phone deals and features. Also you all have a good variety of different phones and accessories to buy and use.”
10AM - 8PM
112 Fulton Ave, Hempstead“I came into this tmobile to do an upgrade for my son, one thing bad thing is sometimes there is extremely long wait times, But once you are attended they are very knowledgeable. The person who attended me that day Emanuel was very friendly and told me about a deal for buying 2 iPhones. I ended up buying one for myself too. He also told me about an apple watch but i didnt want to spend too much that day.”
“I went in last week because my cat ate a crucial wire used for fiber optic.. A very nice gentleman named David took care of my problem..Went in the back and looked for this specific wire..He could have told me to call optimum and make an appt or simply , they did not have it..But he did not..He took his time and looked for it..and by the Grace of God...He found one..Thank you David..I went in this morning with some french pastries for David and all the wonderdul people working there to give my thanks..Thank you all for always being so polite..I would like the supervisors or managers Juan Rivas and Marcus Mullings to acknowledge these great workers..They are a true asset to optimum”