“I came here after dealing with another Verizon store that did nothing to help me and it was like night and day. The staff were so helpful and didn't try to pressure me into changing my plan. They did tell me that we could save money by opting into autopay, benefits of other plans, etc. They set up my new phone easily, ensured it worked, and answered all my questions.”
“We had an amazing experience here. We went in to switch over to Verizon; They took the time to sit with us and explain everything we needed to know. It was such an easy process. Alex, Johnny, and Happy are all wonderful and very knowledgeable. Alex took the time to help my grandfather connect his hearings aids to his phone through Bluetooth.
We appreciate everything they did to help us.”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“The best in town, very polite and helpful employees work here. Especially Amrit was one of the nicest, professional employees in there. I asked a-lot of questions and every single one of them was answered appropriately. Very patient (above and beyond).”
10AM - 8PM
1233 Wantagh Ave, Wantagh“I must emphasize on the great and friendly customer service I always get when visiting this location. Manager Isaac is amazing at what he does and always goes the extra mile to ensure I’m satisfied and receiving the best service. This is a well earned five star review!”
“Had an great experience at this location, i would likento thamk Kenny M specifically at this location for assiting me with my issue. Highly recommend this location to friends and family”
“Was greeted as soon as I walked in. Juan went above and beyond to help me and my family. He offered services I didnt know Spectrum had AND features we currently pay for but didn’t know we had. Go see Juan at Spectrum in Fresh Meadows.”
“The staff were great! I definitely appreciate the help from the store manager, Samantha as well. She was amazing!! They were able to help me out with my service and I ended up walking out with a new iPhone and Apple Watch. I’ll definitely refer this location to friends and family.”
“This is the best T-Mobile store I’ve been in rajen and Rene really took care of everything I need it I just transferred from another phone company and these guy made me feel comfortable with choosing T-Mobile”
10AM - 8PM
18901 Linden Blvd, St. Albans“I came to this store and tyrell was very patience and understanding of what i needed help with and was very nice , great associate thank you ! 5 start customer service! ??”
10AM - 8PM
253-25 Union Tpke, Queens“Tarun was very knowledgeable and helpful. He went out of his way to assist us in transferring our phone service to Verizon, and to guide us in getting the best value for our needs. His honesty and exceptional service was very much appreciated and I would not hesitate to refer friends and family to him. And my son is very happy with his Gizmo watch. Thank you!”
11AM - 7PM
116 South St, Oyster Bay“I had to race to T Mobile in Oyster Bay on a Sunday morning with a dying phone that would not charge. Marisol was great in helping me lessen my stress and take care of the issue. I appreciated both Marisol's and Jason's helpful, friendly and professional demeanor. Knowing that we can expect such great local T Mobile help right here in Oyster Bay makes me seriously consider wanting to try T Mobile WiFi for my home.”
10AM - 8PM
528 US-1, New Rochelle“I was assisted by a beautiful young woman, her name was Genesis, she was so sweet, kind & professional, I couldn’t have asked for a better T-Mobile experience, Keep It Up. <3”
10AM - 8PM
215-45 Northern Blvd, Bayside“Nobody could solve my phone's hotspot issue until I came to this store and the brilliant, efficient, patient and polite Irving reset my netork and the issue was instantly resolved. Thank you, Irving. Please promote him asap.”
“Couldn't be happier. Dylan is the man. I wouldn't even know where to begin. I'm a small business owner and Dylan has literally transformed my business by implementing technology that I did not have. Dylan will hook you up!”
“James hooked me up. 5 stars! Like an idiot, i accidentally dropped an allen key wrench set on my phone screen. Screen wouldnt turn on. Found this place nearby around 3pm. Had my phone back by 7pm. I was lucky the parts they needed were available. I'm sure it normally isn't that quick, but James hooked me up. Phone like brand new.”
10AM - 8PM
16637 Jamaica Ave, Jamaica“Victor and Kerneil are two of the best customer service reps... Victor was really professional on the phone and Kerneil broke down everything for me inside the store!”
8AM - 7PM
1 Commercial Ave, Garden City“Let me just say the new phone system we purchased for our restaurant has been nothing short of a life saver. Specifically Metrotels technicians were very helpful with the setup of our equipment and even stayed extended hours to train our staff.I very highly recommend this company to all business owners.”
10AM - 8PM
270 Sunrise Hwy, Rockville Centre“I was in the store today and received exceptional customer service from Yoly (Store Manager) along with Ace (A Mobile Expert). They assisted me with replacing my daughters phone and with the transfer of data.I highly recommend them for their exceptional customer service.”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“Local TMobile located in Port Washington was excellent
The person who helped me was named José Calderon and thanks to his attention I was able to buy a phone for myself.
And also bringing my family in total we were able to open 4 lines of which we are all enjoying and very happy.”
10AM - 8PM
25 E Sunrise Hwy, Freeport“If I could give it 6 stars I would have it for Dilsia Martínez, I am her client from the previous store and Busco is always an expert!!
Solve my doubts..help me with my phone plan (3 lines) I changed 2 new devices today..
He is excellent professional and very kind.
Super good!!”
10AM - 9PM
219-07 Jamaica Ave, Jamaica“Thank you so much for helping me set up a new phone plan with you all and being able to pay my bill easily through the mobile app. T-mobile is a great phone network to have with great phone deals and features. Also you all have a good variety of different phones and accessories to buy and use.”
10AM - 7PM
264 Sunrise Hwy, Rockville Centre“My husband and I were very impressed with James the sales consultant. He was extremely knowledgeable, experienced, and friendly. Couldn't do enough for us. Fixed both our phones too!!! Thankyou James.”
10AM - 7:30PM
20547 Linden Blvd, St. Albans“Excellent service provided by by the staff and manager was provided with the solution for my problem I faced with my phone , staff were efficient and had know how of the working a solution to all my issues. In all had a great experience and professional service by staff a well managed store . Great Job .”
“I came in for an equipment swap of my very old remote. Brandon spotted me immediately with my remote,. He took it from me and handed me a brand new one without saying a word. Amazing the whole transaction took mabe 15 seconds. He had a polite professional smile on his face the whole time. I usually dread having to go in to a store but Brandon changed my mind, Springfield Gardens is super tight!!! Thank you :-)”
10AM - 8PM
23-58A Bell Blvd, Queens“I needed internet and phone service. Juan my customer service rep was so helpful, informative and kind. Spectrum has great internet and phone packages and service is outstanding.”
10AM - 8PM
335 N Broadway, Jericho“I recently visited the Verizon store and had the pleasure of being assisted by Javaney. I want to express my sincere appreciation for the outstanding customer service he provided. From the moment I walked in, Javaney greeted me with a warm andfriendly demeanor, immediately making me feel welcomed.What impressed me most was Javaney's extensive knowledge about the products and services. He listened attentively to my needs and offered tailored advice that helped me make informed decisions. His ability to explain complex technical details in simple terms was particularly helpful.Moreover, Javaney's patience and willingness to answer all my questions, no matter how trivial, stood out. He went above and beyond to ensure that all my concerns were addressed, showcasing his commitment to customer satisfaction.I also appreciated his efficiency and professionalism throughout my visit. Javaney made sure that every aspect of my service was handled promptly and smoothly, which made my experience at Verizon both enjoyable and stress-free.In conclusion, Javaney is a remarkable asset to the Verizon team. His exceptional service has not only earned my trust and loyalty as a customer but also compels me to recommend Verizon to others. Great job, Javaney, and thank you for making my experience so positive!Jordan”
10AM - 7PM
1530 Northern Blvd, Manhasset“Very excellent experience and deals at this store. Adrian and Rahan helped set up our new phones and was very professional. Me and my brothers are super happy ???”
“I went in last week because my cat ate a crucial wire used for fiber optic.. A very nice gentleman named David took care of my problem..Went in the back and looked for this specific wire..He could have told me to call optimum and make an appt or simply , they did not have it..But he did not..He took his time and looked for it..and by the Grace of God...He found one..Thank you David..I went in this morning with some french pastries for David and all the wonderdul people working there to give my thanks..Thank you all for always being so polite..I would like the supervisors or managers Juan Rivas and Marcus Mullings to acknowledge these great workers..They are a true asset to optimum”