“The Roslyn Serena & Lily store in Roslyn is so enjoyable to walk through and the sales assistance are wonderful! I had a great expereince with Shawn who assisted me with my driftwood coffee table, carpet and bar cart! The White Glove service men couldn't have been nicer and moved my furniture back to the carpet they delivered. One slight snag, after the delivery men left, I noticed my coffee table had a slight damage at it's base. Pam from the Roslyn location could not have been nicer and super professional. She immediately responded and took care of the issue... they are swapping the tables out in a few weeks. I can't wait to come back!”
“We came in here, looking for unique pieces and had a very pleasant experience working with a sales representative, whose name I cannot, unfortunately remember. She was extremely nice and very friendly, and gave us a lot of useful information about brands and the furniture pieces we were interested in. We were looking for something specific that this location did not have but the sales representative took her time to help us find similar options that she knew of even though their location did not have this product, which makes me very grateful because she had some great ideas and knowledge to share. I would definitely consider coming back here to shop for other items. I would say, though that we were very lucky to get this woman's help because it didn't seem that other representatives in the store were interested in helping customers. A few people sitting at desk didn't even acknowledge that the front door of the store opened yet It seems like we were the only customers walking in.”
“Elegant furniture, made of the highest quality. Just beautiful! Be sure to ask for Terri to assist you when you visit the Manhasset store. She will elevate your shopping experience with her keen eye for design, her attention for detail and knowledge. Terri was a pleasure to work with.”
“I went into this store on a mission for a new bed, after recently having surgery on my back, and Sam the man was a great big help and i was able to purchase a new bed that same day. It also was delivered the next day with no issues. His staff/team were very helpful as well over the phone and the delivery guys Frank & Rudy were terrific! I recommend this store to anyone looking for a new mattress/bed.”