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September 2024 by Matthew Bach
Great friend of my dad who died of cancer
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July 2024 by Marissa Eyre
These gentleman are life savors.... my wonderful dog decided to lock my car when I got out with keys in and fully running. To my demise of trying everything and nothing working I called mikes for help. They were very understanding and came to my aid with in minutes... they even called on the way to let me know it wouldn't be long. The gentleman was very friendly and kind and had my door unlocked in 2 minutes. I'm so thankful and his last comment is what really made me want to write this.... " if its a kid or dogs locked in I'll be there in minutes" and thats just what he did with a smile on his face. So thank you mikes towing you guys are life savors.
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July 2024 by William green
Unlocked my truck very fast. Very personal employee would definitely use them again
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July 2024 by Ryan Michelle Hunt
Mike is the real deal!
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June 2024 by Michael Corley
Very friendly and professional fellow (Dan) towed my truck for me yesterday. Fast, and professional service! Great experience! Thanks much!
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April 2024 by One Love
Horrible communication and terrible customer service.
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March 2024 by Blue
They were very attentive to detail, noticing that my inspection sticker was expired, doing the inspection and replacing it. Thank you for that. I’ve lived in Rome 2.5 years and was nervous taking my car anywhere. I'm glad I brought it here.
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February 2024 by Aunt CC (Chatty/CiCi)
This is an honest garage! Which is few and far between nowadays. I love local family ran, small businesses, such as Mike Jr.’s! Especially when the business has that “family owned/operated, environment”, even more-so when it comes to auto repair! He’s been in business for years!! The mechanics are knowledgeable and friendly as well as the front desk clerk(s), if it’s a last minute thing, they will do their best to get you in, (call ahead to be sure.) If you ever have to wait, it’s worth it, as your vehicle WILL be taken care of right, and you’ll feel welcome! Unlike the franchise competitors! You aren’t just a dollar $ign!
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February 2024 by Merlyn
Had to get my car towed, and this shop was subcontractors for my car brand roadside assistance. Driver showed up and was professional and nice. We had some trouble with the manual key preventing us from putting the car in neutral, so the driver went and got a different truck that would allow him to still tow the truck without damaging it.
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January 2024 by Matt Epp
My always go to guy when I need a car towed
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January 2024 by Myaa Skinner
I would like to say that the branco wasnt listed for sale in the first place. And your acting like its a brand new vehicle. Why would you write a review when you never done bussiness with me before. This is more of a reason why im glad I didnt sell it to you beacuse you obviously have no probelm leaving bad reviews on people you never done buisness with.
- Mike Jrs Auto Repair
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January 2024 by Tinmanta (Tinmanta)
Broke down in Rome NY on busy intersection rpd called jr's for tow driver said they would look at in morning never heard from for three days.called back Lady at front counter was very rude she said the mechanic looked at it but was off when I called no call from anybody finally got tired of run around had to have them tow to dealership.they then charged me 200.00 dollars for tows and 600.00 dollars for it sitting outside his shop.beware of this place he would only deal in cash.will never use his service again.once again beware.
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January 2024 by rjtheslayer
Got towed there by a cop after breaking down near an intersection and then got charged for storage fees when they were not open over the weekend this was after they said all I had to pay was towing fees do not go to this con man when asked why so much in storage fees after they didn’t even look at it he said I don’t care I charge what I want and said it had to be in cash
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December 2023 by Denver DeRuby
Been calling to talk about a vehicle to buy and last he said was to make an offer. Mind you he was telling this through the secretary and wouldn’t actually pick up the phone for himself. I wanted to take a look at it so I did. The vehicle wasn’t running, the window was stuck open and the interior was being weathered, there’s a hole in the floor and needs a floor pan and there’s 1/8 inch flakes coming off the frame so I tried calling over and over to make an offer and was being told he’s not there every time. They had given him my number two times and he ignored it. They had me shoot an offer and ignored it. He must think it’s worth its weight in gold like those “I know what I got” guys. Then the last time I called they said he wasn’t there and I happened to drive by on my way home from work a few minutes later and there he was right out front. This is completely unprofessional to treat people like that when you run your own business and should have the respect to call somebody and not ignore them and waste everyone’s time. I’d hate to ever bring my vehicle there to be repaired now that I see the lack of communication he’s demonstrated and don’t want my vehicle being towed by such unprofessional negligence to customers.
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December 2023 by Brian Gillman
My go guy for towning and most auto jobs that I can't do myself
