-
October 2023 by William G
Rapid Auto is the absolute BEST!! I needed a State Inspection quickly and they helped me right away even without an appointment. Will definitely go back because it's so hard to find auto mechanics that you can trust to do what they say and say what they do. If you need a State Inspection I highly recommend that you go there, just be sure to get there before 0830!!Service: Vehicle safety inspection
-
October 2023 by William Hichborn
Got me in during the Covid, to replace my Alternator on my Ram Truck, in one day. Also do all my Ram Inspection. ?
-
June 2023 by Tony Texas
Quick and efficient work very impressive good work from them always here
-
April 2023 by Marena Bielenda
Lance is a G. We love him!
-
October 2022 by Norm Bouley
Lance and His Team are Amazing!100% Professional!
-
June 2022 by dave malone
Poor business practice feels like he's doing you a favor
-
May 2022 by Joe B.
I was passing along Rapid Auto and heard this huge guy who looked like he might be the owner curse out a young woman who must have been 5 feet tall about 95 pounds and screaming from the top of his lungs. Then I heard her say you shouldn't tell me go F myself I happen to be a cop. I heard for myself the owner say he didn't give an F and to go F yourself....We'll I have a lot of clout in this town and this dude is not going to get away with It. He clearly has an issue with woman. I have a wife and 4 daughters. I will be investigating this bully's business and will make sure his business is smeared all over Suffolk Country!!!
-
November 2021 by Roseann Bufalino
Being a past biz owner, I don't like to publicly out a local biz for poor customer service. Got car inspected other day. When I got back into car smelled like gasoline. Thought perhaps mechanic had it on him and transferred fumes. Days later still smells. Brought it back and owner was so rude saying "no way my mechanics did anything to cause..." Told me car very old. I said yes but very low mileage and it didn't smell of gasoline prior. He raised his voice and sarcastically said goodbye have a wonderful day and walked off. I never lost my temper or raised my voice. Disgusting attitude. Sad to lose faith in local businesses, especially ones I've supported over the years.He, easily if a good biz person, could've taken a look...he chose to rudely dismiss me.
-
October 2021 by John B.
One of the best places to bring your vehicle, the knowledge base is incredible. You can find cheaper but it won't be cheaper in the long run. Quality safe workmanship
-
September 2021 by Lee Patterson
This place is absolutely amazing. I went there after I got in a car accident based on a recommendation and I would never go anywhere else.
-
July 2021 by Alex R.
Third times a charm. 1st experience 1600.00 went extremely well. So I though. They missed the very one thing that I brought it in for in the first place. that gets looked at on my 3rd and final visit. 2nd experience went ok. Oil change. 70.00. Other then the grease on both sides of of the wheel wells on my freshly cleaned suv. 3rd time not good. I stopped In the office the day before to make an appointment and to explain the noise my car was making. Lance the owner showed disappointment that I was buying up his lunch time. we agreed I'd leave the car in the morning. Dropped the vehicle, laterI received a call to pick up the vehicle. I paid the bill. Go out to my vehicle and realize my wheel lock key is missing. I go into the office and speak to Chris, the sister of Lance. She asked me to go to the shop and speak to the mechanic who worked on your vehicle. Little do I know the shop is in a different building. Sending me on a search through the property. Only to come back and ask her where the shop is. I go to the shop and all the mechanics and Lance are having lunch. I asked Lance about my missing wheel key. Only to get screened and cursed at because I'm interrupting his LUNCH. I'm sent to office. And again he starts screaming and cursing at me. I tried to say something and he tells me not to raise my voice at him. I though for sure this guy was going to bash my face in for no reason at all. No sooner the mechanic appears with my key. I left without a word. While Lance is still screaming about his fn interrupted LUNCH. 2 hours later I take a drive. The noise is back in my front end. 1800.$ and the noise is still there. plus my brother tells me today, Lance went off on him about 15 years ago. I wish I knew before trusting a crazy man , who should have a snickers machine at his disposal.
-
June 2021 by Lauren T
The owner is excellent and I highly recommend the shop. They don't make unnecessary repairs and they appear to be honest with how much they charge. They do good work and if there are any issues they immediately fix it. The owner even drove me home once (I live very close) since my car needed to be left at the shop. My only complaint is that the website says they do inspections only certain times and is first come first serve so I had to go elsewhere since it didn't fit in with my schedule.
-
March 2021 by Nick Jacinto
Did not complete work needed on my car
-
March 2021 by Nicholas J.
This company did not complete work I needed on my car. They pulled the "covid card" that their main technician was out sick With covid and that's why they couldn't complete it. Stay away from this establishment they do not respect their customer's time. We were told that this technician was already out for the previous day (Monday) yet we did not get a call before our appointment today (Tuesday) stating as such. unprofessional. They took the car for 3 hours and did nothing with it
-
February 2021 by Mary ellen M.
I moved out of Rocky point. I still come back for a couple of places I love. This is one of them
