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March 2024 by Lisa Hartman
Customer service was great
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February 2024 by Elvon Charriez
Very nice people at this petco
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February 2024 by Gabriel Torres
All Good In the Hood!!!
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February 2024 by Eileen I.
I placed an order on your website and it was not fulfilled.
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January 2024 by Honda Dirt-Bike Matty
Good store and friendly staff!
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January 2024 by Liane Noonan
Friendly and helpful
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January 2024 by Wendy Morgan Hunter
It was great!
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December 2023 by Richard Hart
Got my fish..... always nice and friendly staff
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November 2023 by Jada
Petco always has amazing deals! I always come here to get my puppy a chew or a toy! Staff is always so friendly towards her and myself.
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October 2023 by pierced ninja
They refused to sell me a 29¢ goldfish because I wouldn’t buy a 20 gallon tank. For one single solitary goldfish as a pet for my daughter (they “care about the animals” lmao yea right. a feeder goldfish that costs a quarter? UPSELLING.) Talk about holier-than-thou ? I went to Petsmart and they sold me a goldfish in a bag like normal people.
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September 2023 by Robert Dooley
I was sold a salt water shrimp. A cleaner fish. When I purchased I was told if it didn’t live I could receive a refund. It does in a day. When I came back I was told by the cashier that, yes, I would receive a refund. As my refund was being processed the manager came over and “qualified” their refund policy as not including saltwater fish.For the first time after being told twice there was no qualification and as my refund is being processed I was told not applicable. Before writing this review, I reached out to Petco’s customer service and received generic responses. I understand corporate policy regarding saltwater. But the lack of complete training of your employees so as multiple employees don’t understand the qualification and leads to misleading customers is not cool.I recently learned that Petco has a habit of obtaining saltwater fish from vendors that does not properly acclimate them. Resulting in a short life cycle.Petco lost a customer that spent approximately $500 to set up the saltwater system and otherwise had nice experiences with the customer service. All for the sake of a corporate policy that only the manager knew about and a $45 shrimp. Nice work.
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September 2023 by marie
All petco store's are rough around the edges. Need work, staff nice but dont stock enough fresh as to go and there delivered stuff comes small, disappointed but have the brand I need for my DOG
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August 2023 by Richard Venable
Staff was very knowledgeable and helpful, but I had to wait about 15 minutes for help. The store was understaffed
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July 2023 by debbie trudel -gartner
I ASKED A WORKER FOR DOG MUZZLES FOR MY 2 CHIHUAHUAS ..I DIDNT OPEN TILL I NEEDED THEY WERE SO LONG WAY PAST THERE NOSE ..I WENT TO PETCO ON ROCKY POINT NY THE GIRL SHE MAY HAVE BEEN A MANAGER SAID ITS TO LATE VERY MEAN AND RUDE WHAT C1AN I DO I CANT USE THEM I HAVE TO GO ACROSS THE STREET TO BRIANS PET STORE WHO SAID I CAN RETURN IF NEEDED I BUY FOOD FROM PETCO I DONT THINK I WILL ANYMORE I BEEN GOING TO PETCO FOR YRS NEVER HAVE THEY BEEN RUDE THIS THIS EXPERIENCE WITH THE 2 MUZZLES ...NOT RIGHT
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July 2023 by Susan Fostwr
Very competent groomer, my pup got a great cut and he is not always easy! Adriana did a great job!
