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December 2023 by Michael Galfano
Great and friendly staff always.Very professional!!
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December 2023 by Thea Terenzi
Horrendous, disorganized, rude totally unprofessional. This is the second time in a row that my appointment was cancelled by them. Then I'm told I'd have to wait months for a new appointment! Receptionist was so rude and dismissive when I asked why it was cancelled, like I was an inconvenience lol. Even after this I'm still getting appointment reminder text messages.... So I call again and am told they never cancelled my appointment in the computer, and that the dental hygienist is on vacation that week & they never put it in the system. Again when I push back I'm met with a rude and dismissive response. The receptionist hung up on me! Unreal. This office is completely disorganized, and their customer service is deployable. I am beyond shocked by the lack of accountability. Look elsewhere, save yourself the aggravation. Go where customers are treated with some respect. I will never return and will tell everyone I can not go here. A little bit of kindness goes a long way, comfort dental clearly doesn't get that.
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December 2023 by Judy Bustamante
WORST dental office staff I have ever encountered. Patient relations a mess. Rude & unaccomodating with absolutely no accountability for them making mistakes. I made an appointment & was told I’d have to wait 3 months for a checkup. I even drove there to bring them my new insurance card 1st, to make sure they accepted it. Even though I was there, they made me leave & call to make the appointment. NEVER got emailed the required paperwork until the day before my appointment, and was rudely told by Maria that I “ will not be seen without the paperwork done right now,” I completed the paperwork at once, but it would not submit. I called the office to explain this, and they were very rude, cut me off, & said “I’ll have Maria call you back”, slammed the phone down. She never called.The next day, morning of the appointment, office called and said”YOU NEVER FILLED OUT PAPERWORK, WHATS THE PROBLEM?” (Lol) I explained that my debit card & account was hacked, and was not comfortable with giving out that information to anyone. The woman demanded my credit information in an extremely obnoxious manner, and gave me a hard time when I asked for the supervisor’s name, cut me off and hung up on me. Before she hung up on me, I asked why the paperwork was not emailed to me 3 months ago, at the time of appointment, so that there was an opportunity to straighten this out, or I could have made an appointment elsewhere?, and Maria said “ because that’s not how we do things here.” Needless to say I will NEVER go here again.(yes, I was a patient there previously!!) The place is dirty, also, but I went because my insurance paid in full.I’d rather pay out of my own pocket to go anywhere but Comfort Dental in Rocky Point.
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December 2023 by Walter Jacob
Very friendly, clean, and professional staff. The experience was as good as it gets.
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December 2023 by Nicole F
Very kind and efficient dental hygienist. My whole experience was very good.
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December 2023 by margaret eckhardt
Finally, I found a chiropractor which took the time to listen to exactly where the pain was in my back and addressed it immediately. I couldn't believe it myself, and after my second visit was the first night I slept in weeks without excruciating pain. Thank you Dr. Carney and Staff for being so compassionate. There are no words to explain how good I feel ! I highly recommend anyone who needs a chiropractor to see Dr. Carney immediately ! Thank you again, Margaret
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December 2023 by Susan B
I will NEVER go to another dentist again. Absolutely everyone here is wonderful. Dr. James is incredible at what he does and his assistant Catherine is amazing as well. Highly recommend them!!!
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December 2023 by wanda lamison
Entire office is extremly friendly. All the way from the receptionist, xray technician & Dr..... Your apprehension will be put to rest immediately. I would definately recommend this Dentist Office to others!
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December 2023 by Michele Keenan
Dr and staff are amazing. My family loves going to Comfort Dental.
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December 2023 by Nancy Jacob
Great support staff and excellent dentists. Also very timely with appointments.
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November 2023 by Robert Kraus
The staff is very professional and friendly. Svetlana is excellent in the care of my teeth.
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November 2023 by Amanda Emert
As someone who has suffered from major dental anxiety for 30 years, I can honestly say that Comfort Dental is the first time I felt at complete ease. The dental hygienist was absolutely amazing, so genuinely kind & caring. The receptionists were great. Definitely a positive experience all around. I am so glad I found this place!
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November 2023 by Christopher Hanaway
I saw other great reviews and thought I would give Comfort Dental a try as I recently moved to the area. From the moment I arrived I felt at ease. I’m usually very anxious at the dentist but this was one the best visits I ever had. Everything was explained perfectly and my cleaning was completely pain free.
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November 2023 by Padraic Veach
My experience is, I have nothing but incredible things to say about them. From the moment, I walked in the door to seeing their head dentist. Every person that I dealt with was incredible. I am dealing with multiple surgeries from cancer, and they have made it unbelievably easy for me. Amazing people
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November 2023 by Anne oddpanda
Wants a credit card just to find out if they take your insurance before having any business relationship at all.Very shady. Why would a credit card be needed if there is no bill, services or even an appointment.