“My husband and I were very impressed with James the sales consultant. He was extremely knowledgeable, experienced, and friendly. Couldn't do enough for us. Fixed both our phones too!!! Thankyou James.”
10AM - 7PM
677 Sunrise Hwy, Lynbrook“Had to get a new phone today because I wore mine out and Elliot at the Verizon store in. Lynbrook was extremely helpful and knowledgeable and saved us money on our current account. It was a very pleasant experience.
Bob”
“I came here after dealing with another Verizon store that did nothing to help me and it was like night and day. The staff were so helpful and didn't try to pressure me into changing my plan. They did tell me that we could save money by opting into autopay, benefits of other plans, etc. They set up my new phone easily, ensured it worked, and answered all my questions.”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“The best in town, very polite and helpful employees work here. Especially Amrit was one of the nicest, professional employees in there. I asked a-lot of questions and every single one of them was answered appropriately. Very patient (above and beyond).”
10AM - 8PM
1233 Wantagh Ave, Wantagh“I must emphasize on the great and friendly customer service I always get when visiting this location. Manager Isaac is amazing at what he does and always goes the extra mile to ensure I’m satisfied and receiving the best service. This is a well earned five star review!”
“Had an great experience at this location, i would likento thamk Kenny M specifically at this location for assiting me with my issue. Highly recommend this location to friends and family”
“Was greeted as soon as I walked in. Juan went above and beyond to help me and my family. He offered services I didnt know Spectrum had AND features we currently pay for but didn’t know we had. Go see Juan at Spectrum in Fresh Meadows.”
“The staff were great! I definitely appreciate the help from the store manager, Samantha as well. She was amazing!! They were able to help me out with my service and I ended up walking out with a new iPhone and Apple Watch. I’ll definitely refer this location to friends and family.”
10AM - 6PM
18901 Linden Blvd, St. Albans“I came to this store and tyrell was very patience and understanding of what i needed help with and was very nice , great associate thank you ! 5 start customer service! ??”
10AM - 8PM
253-25 Union Tpke, Queens“Tarun was very knowledgeable and helpful. He went out of his way to assist us in transferring our phone service to Verizon, and to guide us in getting the best value for our needs. His honesty and exceptional service was very much appreciated and I would not hesitate to refer friends and family to him. And my son is very happy with his Gizmo watch. Thank you!”
“My family had an extremely positive experience at TMobile, with the help of DYani. She was amazing-very knowledgeable, incredibly patient, pleasant and creative in navigating our complicated issues. She gave us her full attention, answered all of our questions
and did not quit until we had the solutions needed. I'd highly recommend seeking her support. She is a great asset to this store!”
10AM - 6PM
215-45 Northern Blvd, Bayside“Nobody could solve my phone's hotspot issue until I came to this store and the brilliant, efficient, patient and polite Irving reset my netork and the issue was instantly resolved. Thank you, Irving. Please promote him asap.”
8AM - 7PM
1 Commercial Ave, Garden City“Let me just say the new phone system we purchased for our restaurant has been nothing short of a life saver. Specifically Metrotels technicians were very helpful with the setup of our equipment and even stayed extended hours to train our staff.I very highly recommend this company to all business owners.”
“Words cannot begin to capture the feelings of appreciation Agudath Israel has for NewTel Systems, enabling the Siyum Hashas to reach hundreds of thousands around the world, through translation to Russian, Hebrew, French, Spanish, and of course, Yiddish to English.Nothing proved too difficult for you...and your execution was seamless and perfect.Thank you!Rabbi Yosef C. GoldingCOO Siyum Hashas”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
10AM - 8PM
25 E Sunrise Hwy, Freeport“If I could give it 6 stars I would have it for Dilsia Martínez, I am her client from the previous store and Busco is always an expert!!
Solve my doubts..help me with my phone plan (3 lines) I changed 2 new devices today..
He is excellent professional and very kind.
Super good!!”
10AM - 6PM
219-07 Jamaica Ave, Jamaica“Thank you so much for helping me set up a new phone plan with you all and being able to pay my bill easily through the mobile app. T-mobile is a great phone network to have with great phone deals and features. Also you all have a good variety of different phones and accessories to buy and use.”
“I came in for an equipment swap of my very old remote. Brandon spotted me immediately with my remote,. He took it from me and handed me a brand new one without saying a word. Amazing the whole transaction took mabe 15 seconds. He had a polite professional smile on his face the whole time. I usually dread having to go in to a store but Brandon changed my mind, Springfield Gardens is super tight!!! Thank you :-)”
10AM - 7:30PM
20547 Linden Blvd, St. Albans“Excellent service provided by by the staff and manager was provided with the solution for my problem I faced with my phone , staff were efficient and had know how of the working a solution to all my issues. In all had a great experience and professional service by staff a well managed store . Great Job .”
10AM - 8PM
23-58A Bell Blvd, Queens“I needed internet and phone service. Juan my customer service rep was so helpful, informative and kind. Spectrum has great internet and phone packages and service is outstanding.”
10AM - 8PM
335 N Broadway, Jericho“I recently visited the Verizon store and had the pleasure of being assisted by Javaney. I want to express my sincere appreciation for the outstanding customer service he provided. From the moment I walked in, Javaney greeted me with a warm andfriendly demeanor, immediately making me feel welcomed.What impressed me most was Javaney's extensive knowledge about the products and services. He listened attentively to my needs and offered tailored advice that helped me make informed decisions. His ability to explain complex technical details in simple terms was particularly helpful.Moreover, Javaney's patience and willingness to answer all my questions, no matter how trivial, stood out. He went above and beyond to ensure that all my concerns were addressed, showcasing his commitment to customer satisfaction.I also appreciated his efficiency and professionalism throughout my visit. Javaney made sure that every aspect of my service was handled promptly and smoothly, which made my experience at Verizon both enjoyable and stress-free.In conclusion, Javaney is a remarkable asset to the Verizon team. His exceptional service has not only earned my trust and loyalty as a customer but also compels me to recommend Verizon to others. Great job, Javaney, and thank you for making my experience so positive!Jordan”
10AM - 7PM
1530 Northern Blvd, Manhasset“Very excellent experience and deals at this store. Adrian and Rahan helped set up our new phones and was very professional. Me and my brothers are super happy ???”
10AM - 8PM
112 Fulton Ave, Hempstead“I came into this tmobile to do an upgrade for my son, one thing bad thing is sometimes there is extremely long wait times, But once you are attended they are very knowledgeable. The person who attended me that day Emanuel was very friendly and told me about a deal for buying 2 iPhones. I ended up buying one for myself too. He also told me about an apple watch but i didnt want to spend too much that day.”
“The Spectrum store offers a comprehensive range of services tailored to meet the diverse needs of its customers. From internet and cable TV packages to home phone services, the store aims to provide a one-stop solution for all communication needs.One of the standout features of the Spectrum store is the helpfulness of its staff. Upon entering the store, customers are greeted by knowledgeable and friendly representatives who are eager to assist with any inquiries or concerns. Whether it's helping customers choose the right package for their needs or troubleshooting technical issues, the staff goes above and beyond to ensure a positive experience.Furthermore, the store excels in providing detailed information to customers. Representatives take the time to explain the various packages and services available, making sure customers fully understand their options before making a decision. This commitment to transparency and education helps customers make informed choices that best suit their preferences and budget.In terms of services, Spectrum offers reliable and high-speed internet, extensive cable TV options, and dependable home phone services. Customers can choose from a variety of packages to find the perfect fit for their lifestyle and entertainment needs. Additionally, Spectrum's competitive pricing and promotional offers make their services even more appealing to budget-conscious consumers.Overall, the Spectrum store stands out for its exceptional customer service, helpful staff, and informative approach. Whether you're looking to upgrade your internet plan or set up a new cable TV subscription, the Spectrum store is a top choice for reliable services and support.”
10AM - 7PM
2132 Sunrise Hwy, Merrick“Excellent service at this location. Kim sold us 2 new iPhones and seamlessly transferred everything from our old phones to the new models. She is very knowledgeable and a pleasure to deal with. My compliments also to the Store Manager who made sure all incoming customers were promptly served.”
“Henry, the manager is the one to see. He is the best! He is kind, knowledgeable and patient. I brought in my 80-year-old mother to trade in her IPhone SE and he was able to help her, not only with the upgrade to IPhone 15, but sending back her old phone, transferring the data, and helping us pick out and set up all of the accessories.”
10AM - 5PM
23-70 Bell Blvd, Queens“All I can say is.. Ricky is professional, courteous, knowledgeable and has patience to answer all of my questions and concerns. He has helped me pick the best family plan and upgrade 3 cellphones. He also activated and transfered all new cellular data and took the time to call Verizon for my trade in credits.
RICKY is the BEST!!”
10AM - 8PM
880 Old Country Rd, Garden City“"I recently had the pleasure of receiving excellent service from Eduardo at the Verizon Wireless store. From the moment I walked in, Eduardo greeted me warmly and listened attentively to my needs. He went above and beyond to ensure that I was not only provided with the right product but also fully understood how to use it effectively. His knowledge, professionalism, and friendly demeanor made my experience truly exceptional. I highly recommend Eduardo and this Verizon Wireless store for anyone seeking top-notch customer service. Thank you, Eduardo, for your outstanding assistance!"”
“I just left this store so so so satisfied . I went there with a problem on me cell saying I had no sim card Juan Pablo attended me and just fixed it! Such a good professional and very kind. I'll definitely move from wantagh one to this whenever I need help. Juan Pablo you're an amazing professional!!! Thank you!”