-
July 2024 by Jinwen Huang (Jin)
They threaten me for a 1 star review. Say they're going to take "legal actions against me". 4 yeas ago I went there. The front desk lady kept telling me to sign a lot of paper works about agreeing to sell them my car before they even took a look of my car. That's not a proper procedure of trading. They email me that I have no right to comment on the behaviors and procedures on the company and he will forward my entire file to counsel for me leaving a 1 star review. Don't give the any of your information and sign any documents. They will use what you give them to against you.
-
July 2024 by Fred Le
It was my second car I was in a need to get rid of this year. I had a first one I tried first to sell myself and I decided to go to another buying company. Service was so so and the price way below market but ok it was a 8 years car.
In this case, I had a one old 2014 Ford Explorer Ford in mint condition.
I am not losing time anymore without checking business reviews online, in this case location was 45mn drive from Manhattan, no way to go by there by chance. On the other hand reviews were almost too good to be true (I was wrong!).
First of all you get a fast quote online with a large range, it is the usual bait style. Then I was contacted by email first by Priscilla in a very professional manner and very quickly. First good impression, they know what they are doing, I asked about 6-7 questions in 4 emails to Priscilla, ultra fast reply in the next 2-3 hours...
After this good start, I decided to go there. Immediate after arrival Joseph jumped out of the office , park the car for inspection and let you start/explain the process if you were to accept the deal.
Joseph came back, car mint condition, and we started the discussion, few minutes later we found a very fair agreement and I got a check, gave my keys to Joseph. All paperwork done in few minutes, they return your plate to DMV and send you proof by email. Joseph was very professional, smiling and 100% focus on discussion.
I will not shy to say one of my best experience with selling a car in the last 15 years (I am switching car a lot).
I will for sure comeback there if needed. Ethical people, respectful and not too pushy.
PS: I am not writing review often but in this case, as experience was so good, I did it and posted on Yelp as well.
-
April 2024 by Adanis Rodriguez
I came to sell my car and had a Great experience, very trust worthy, they told me everything straight up. They did not try to low ball me, showed me the best they can do. All in all it was a great experience , i will definitely be coming here again to buy or sell a car.
-
April 2024 by King Rose
Very Smooth Experience dealing with these guys. I highly recommend CarNation.
-
March 2024 by Rhianna C
Steve was great and very thorough! He gave me a great deal on my vehicle and overall was very accommodating. I highly recommend purchasing your car from here. Thank you Steve !!
-
March 2024 by George Delgrosso
The CarNation staff were professional and courteous from start to finish. My decision to sell my car to this business was based on the fair offer and ease of transfer. I would highly recommend this business. Steven was a gentleman.
E.D.
-
January 2024 by Alex Berg
Worked with Joe, was very polite and helpful. Recommend it.
-
December 2023 by Nemanja Nemanja
Great experience! Best dealership around!
Ask for Joe! He’s the guy who’s gonna resolve your problems easily!
Thank you, and good luck!
-
November 2023 by o
The owner is a TERRIBLE person. He scammed me by hiding the contract and only giving me the receipt. There was a 3k difference in the price. I found this out when I decided to pay the car in full a month later. To my surprise the financial institute told me the price which didn’t match the price me and the owner agreed on when he handed me the receipt. I never saw the contract nor did I sign it. This terrible man deserves to get shut down. I wish I recorded the conversation with this disgusting liar. He even knew I struggled financially and STILL had the AUDACITY to rob me!Update: STOP MAKING THINGS UP! I HAVE ALL THE EVIDENCE!!!!
-
November 2023 by Bruce Katz
Great to work with. Excellent service
-
September 2023 by Joan Downes
Fast, easy, honest and fair. Highly recommend!
-
September 2023 by Nathaniel
Here's a place you can completely trust if you give him a chance they'll go above and beyond thanks guys
-
September 2023 by Chris Frie
Very fair, convenient and professional
-
September 2023 by Francis Ramos
Best customer service!! Highly recommend!
-
September 2023 by Moses Castillo
No comments
