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“I went here 3 years ago for a subframe had to come back 3 years later for another subframe for a different vehicle they didn't have it but they shipped it in from a place down in Pennsylvania it only cost me $50 as a deposit and they kept it for a month and a half and they called me to make sure I was still going to get it and make sure I'm still able to and honestly the lady who answers the phone is wonderful and the guy even helped me put the subframe in the back of my car.”
“We found ourselves in a bind far from home and help when our car battery died. No one stopped to help us and Walmart Auto Center wouldn't cross the parking lot to where we were stranded to lend a hand. We were in a bind and the team at Carquest Auto Parts in Watkins Glen were an answerbto our prayers! Marni was so nice when I called, and her colleague Ray immediately came to assess our battery and then replaced it right where we were stranded. I'm so grateful for these excellent and caring people who saved the day!!!”
“Absolutely friendly, keep you posted about ur vehicle progress, always timely, very professional, and the work and details is by far phenomenal will continually be a repeat customer”
“I had a really excellent experience at DeSarno’s. From start to finish, they were professional, polite and eager to help.
While I wish I did not need a body shop, I am glad that I went here. My car looked brand new!”
“Good customer service is important, and the staff here definitely understands that. The counter staff are smart and friendly and helped me get back on the road with a new coil for my 16 year old Buick.Highly recommended!”
“One of the employees was super helpful here, I called ahead of time and when we showed up he remembered us from the phone call, had all the parts we needed in stock. We just wish the tool selection was bigger here considering it’s a small/big town with alot of country side around”
“Had a issue with my trailer last night via U-Haul and I had AJ come out and helped me out he was Very friendly, extremely attentive, and thorough with my vehicle and trailer explaining his process and what the issues were while diagnosing and fixing the issues that arose. 10/10 great job”
“Visited at 7:30 AM for a holiday weekend leak in one tire. Was pretty sure it was not repairable, which they confirmed for me. Although I could have gotten away with replacing just the one tire, which they told me, I decided to replace all 4 as they were nearly ready to get done anyways. The whole job was quoted correctly, and from start to finish took 45 minutes to complete. Work was done well and I was very happy with the service here!”
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“Great service! Friendly, honest, referred by a reliable, excellent mechanic at Lakeside Auto Sales. He took a $2000 car dealership repair estimate of a dent in a door down to $600. Offered to just repair the paint which would only be $250. Dent was barely a crease so we opted for just the paint. He took out the dent at no charge. If you need auto body work I highly recommend! Support local small businesses.”