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January 2024 by Chris Astudillo
Line is always out the door. Everytime I come here there’s only one person at the desk no matter the time. Employees look flustered and take longer with customers because of it
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October 2023 by Tyrone Jiggetts
Was charged early for a P.O box. That caused me a overdraft fee.
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July 2023 by Jennifer Thompson
Postman on Saturday only does half the street and goes home. Thursday didn't even receive bill in mail and still has not arrived.
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May 2023 by jonartjon
The second time that I had a package “lost” on the way to my mail box. Do not have any packages delivered through USPS from this post office. Somebody there is stealing peoples packages. They need to get shut down.
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May 2023 by Brian Kirby
DO NOT USE THE USPS FOR ANYTHING. They lost a package that one of their employees in Rochester NY stole and are trying to scam me now saying that they won't honor the insurance I purchased. Theft is theft. We gave you proof of value stop playing stupid and pay for what you did! You made the mistake not me so fix it now!
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April 2023 by Aaron Daniels Sr
I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.
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November 2022 by michael jerge
Delivery not happening any more as of 11/07 2022.And no communication either.No explanation.
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July 2022 by Leroy Dixon
They have low price on money order and stamps and fast service.....
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March 2022 by Destiny Hovis
Worst experience of my life. Waited 30 mins to be told your package was sent back to sender after they made ONE delivery attempt to me. Pathetic.
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January 2022 by Xio C.
I cried tears of joy receiving Joe (manager) call today 12/22/2021 over the phone and still am crying as I am writing this just wanted to give a huge thank you to Joe and all of the staff at this location this is my local post office and they are all always so caring very friendly on point and very hard working but what they did for me this xmas going above and beyond is inexplicable a xmas wish come true thank you so much again for all of your hard work the way you all genuinely care and for all you have done for me and my children definitely always recommend them to all friends and family the best post office in the city of rochester ny ❤️❤️❤️❤️❤️❤️
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January 2022 by Jamie S
I've been waiting for a package scheduled to arrive 3/5, it's in Rochester, NY now and I've been home all day and the mailbox is free and clear. He delivered 1 package and the second one was not. I check and it was deemed "no access ". What in the actual heck? So explain how you deliver 1 and not the second? Unexceptional. I have video from my camera if you'd like to see.
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October 2021 by Rebecca Rivas
Every worker has a ? on their faces and is very considerate and.helpful
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September 2021 by tony cignarale
Lazy mail people...stop using covid as an excuse for lack of timely delivery of mail. Weekends are the worst. Just do your job and deliver the mail.
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May 2021 by Tamijee Spence
I havent recieved my mail in months nor my packages they wont pick up the phone either what kinda post office are you guys??! Get it together i labled my mailbox several times and you guys still ignore it get it together
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May 2021 by Sai is my name
Always fast andnfriendly staff. No complaints!?