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January 2024 by Marcel Quesada
Very good treatment and kindness
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December 2023 by Fred Lowe
Monday morning 10:30 looked as if the attendant had just come into work from being at the bar all night or it could be possibly she took too much cold medicine not sure but the result was the same...
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October 2023 by J Waterstraw
Gm and staff are awesome! Everyone is so knowledgeable on the process and ins and outs of pricing. Store is also huge and looks very tidy
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October 2023 by Jeremy Zenkar
Facility is neat and clean. The truck was ready when I arrived. Pickup was easy and the staff was friendly and helpful.
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September 2023 by Christopher Cotto
Scheduled after hour pick up. Went through the entire setup to rent the truck and the keys were not in the designated location. So there ensued an entire ordeal with customer service to try and remedy the situation. As if moving wasn't a big enough task. Thanks for the added headache.
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September 2023 by P Dot
Great place for servicing, great prices…. Keep watch of usage of miles. That will kill your budget if not mindful.
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August 2023 by Steven Smith
There was some water puddles in the back of the van. This did not affect what I was using it for, but might be an unwelcome surprise for others that were looking to have a drier more protected experience. The rental process was very quick both getting the van and returning the van. It has been a few years since I last rented a vehicle and when thinking back to previous years I was wondering a little that I was skipping steps and that something would turn up as a problem, but nothing has come up. Just waiting on the payment to post to my CC.
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June 2023 by Michael Kalish
Good service and friendly people had no problem give it a 5 star.
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June 2023 by Upstate Movers
I love the staff here everyone is very helpful and friendly
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February 2023 by Deezie
My review is solely going to be based on the storage facility itself. There are very many things to like about this storage facility and there are only two drawbacks that I can think of as I'm writing this. Let's start with the good... For starters the general manager is very nice, she's very helpful and didn't seem to mind answering any questions i had which is good because that is her job after all. The rest of the employees were fine, not great, not amazing, just fine. But the system they have in place works pretty well so you won't need to interact with the manager or even any of the staff if you're just using the storage facility itself. The place is by today's standards newly built so it's very clean and the year that i used it i saw zero signs of roadents, bed bugs, roaches or other gross things like that. I like that the facility is heated. I like that they provide you with karts so help you move things in and out. They have a large elevator for those have their unit on the upper floors. I like that you almost never see anyone else in the facility (i don't like it when people can see the furniture i'm bringing in and out of my unit) I like that it seems secure with lots of cameras. Now, for the bad. Although there is access to the unit for after hours it however is not 24 hour access. When you sign up for a unit they give you a code and you can use that code to open the main doors during hours where they are technically closed until 10pm. I just wish it was 24 hour access considering that i do have my own code to let me into the building. Now the biggest drawback, which will stop me from doing business with them in the future is their billing. You can sign up online pick your size unit and monthly cost and you set up autopay where they bill your card every month. What they don't tell you is that the cost of the unit goes up in price EVERY. SINGLE. MONTH. now no its not alot. i'm talking a dollar or two but in a 12 month period thats alot of money. I just feel like they hope no one will notice or that no one will come in to aruge over the $2. I just felt like i was getting ripped off. I will be doing more research next time I need a storage unit.
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February 2023 by Jenifer Herendeen
Terrible vehicles. I was given a 20 ft with a tire that had a very large tear that was deep, you could peel it back to the inner tube. How could they have missed this SAFETY ISSUE upon inspection?! The second truck they gave me had NO GAS yet when I returned it with 1/4 tank they charged me a refuel fee. The only positive with this experience was the Front desk clerk. Very friendly and nice to talk with...Otherwise, STAY AWAY! UNBELIEVABLE. NEVER AGAIN.
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October 2022 by Jenifer Marie
Terrible vehicles. I was given a 20 ft with a tire that had a very large tear that was deep, you could peel it back to the inner tube. How could they have missed this SAFETY ISSUE upon inspection?! The second truck they gave me had NO GAS yet when I returned it with 1/4 tank they charged me a refuel fee. The only positive with this experience was the Front desk clerk. Very friendly and nice to talk with...Otherwise, STAY AWAY! UNBELIEVABLE. NEVER AGAIN.
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August 2022 by Catherine “Katy” Panasiewicz
Needed a large box for shipping. Most are ridiculously expensive. Found the biggest box USPS will ship - U-Hauls small wardrobe box for under $20. Had good strapping tape at a reasonable price as well.Staff was friendly and helpful.
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June 2022 by Dennis Brown
Excellent place to go to for a truck n for movers help. I had both n I had a very good service there n they were very nice to me. Will go back again for there service.
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April 2022 by Amalia Ortiz
Was super easy to get our truck that we needed very last minute. They had plenty available and the guy who helped us was great. We were in and out in under 10 minutes. They also had everything you need to move easily accessible and you don't have to look all over the place. Much easier and a million times cleaner and more organized than other uhaul places that I've been in. We'll only use this location from now on.
