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March 2024 by Chloe Stone
I've been going to Trillium for years. The actual clinic is pretty good, but the pharmacy is horrible. I am CONSTANTLY having problems with them. They have horrible customer service. They always screw up things with my medication. There's 0 communication. Any time I have a problem I have to do all the leg work to fix it. For example I'll get my medication filled at Walmart, and Walmart will just tell me I'm trying to fill it too early or whatever the problem is. Trillium's pharmacy just won't tell me anything until it's too late, and actually causes a problem. Today I went to fill my prescription there. I called them an hour before I showed up. They couldn't fill it for me because they had to call the doctor. They should have called the doctor with any problems they have BEFORE I showed up. They should be able to see in their computer the problem.I have never had so many problems with Walmart. I'm going to figure out how to do home delivery with Walmart or just start going to another clinic entirely.At the very least they should offer me a sincere apology. Ideally they should offer me some kind of monetary compensation for wasting my time.
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February 2024 by TIFFANY BISHOP
HORRIFIC. they hire kindergarten teachers to pill count on a calendar and accuse you of being non compliant to goofy teams of young nerds who then never reach out anyway. Absolute worst customer service using a, sham call center with more goofy nerds who call any common sense micro agression. Do yourself a favor and Switch to WALGREENS. All a pharmacy is supposed to do is fill prescriptions timely as requested and shut up and stop doing too much.
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January 2024 by michael miller
i switched pharmacies from wegmans on titus to trillium "BIG MISTAKE" i get my prescription every 30 days i called trillium today to see if my prescription was ready because my 30 days is up trillium told me it was to early that i cant fill it till 18th B. S. called wegmens they gave me the date for the last 6 monthes they wegmans filled my prescription every 30 day like clock work today would not be early, trillium they dont care about there patients, customer service sucks, there pharmacy is unethical, there were going to leave without my meds for 6 days dr cancel it sent to prescription to wegman already filled right now. Trillium is by far the worst pharmacy i ever dealt with
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November 2023 by Rev. Robyn newton
Love trillium
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September 2023 by Jacob
They told me they would send me my medication 5 days ago.
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September 2023 by Ronald Schutt
Easy transactions. Plenty of help over the phone, on line, and in person
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August 2023 by J F
I really love trillium but pharmacy hours really need to expand outside of 9:00 to 5:00 Monday through Friday. I can't get my pills before or after work and I can't get them on the weekend.
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March 2023 by Marcia Jarrett-Steger
We were at Trillium Last evening 12/14/2022 and my daughter was so Sick and PMSING and The Nurse we had was FABULOUS FABULOUS FABULOUS …!!!! He said he was just filling in From Monroe Square but HE GETS 5 STARS ON PROFESSIONAL KIND SWEET LOVING AND CARING…!!!!!! We love Britney who we Just found out is leaving the AREA …!!!! With the TWO of them they could ROCK MEDICAL CARE …!!!!!!! Thanks for all you all Do…!!!!!!!!!
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March 2023 by MaryJo McClernon
Have had nothing but issues with this pharmacy. Wanted to keep it in the same place I go for my doctor appointments but trust me, going to wegmans is better.I had a dose increase of a medication and the pharmacist I spoke with on the phone for an early refill request was incredibly nasty to me and didn’t even call my insurance to verify the dose change and told me I would be paying out of pocket for my medication (that I NEED to function) Then told me to call wegmans so I could use a good RX coupon. Wegmans refilled my prescription no problem and must have called my insurance because I’m paying my usual amount. You guys sucks.
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March 2023 by Ar In
amazing
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March 2023 by Ryan Hobson
Pharmacy is located in the same building as trillium health. This is super convenient. After my appointment I get my scripts filled immediately right next door to the doctors offices. The staff are so kind and nice. Quick and efficient.
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March 2023 by Maddie Ro
I’m so happy inclusive doctors offices like this exist ! Everyone is very nice and helpful.
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March 2022 by Domenic Calabrese
One stop shop for doctors, lab work and pharmacy needs. Love it.
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March 2021 by Kay
Front Desk person rude and insensitive; will not go there again!
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March 2020 by Christopher Carlsson
Lovely , all new surroundings in a park like atmosphere, and a welcoming space which also has a pharmacy right there.It makes the rival health centers run by Strong or RGH look at best like bus stations and at worst low security prison campuses or theDMV with their their shabbiness , crowded conditions and squads of security goons.This place has none of that and was recently completely renovated to be a very attractive place of healing , not a pillar to post ordeal that the others are !
