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September 2024 by Pan Zhou
—10000000000000 Star
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September 2024 by colin GILBERT
Will tell you they have your car but don’t have it
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July 2024 by Sammy Toymil
I have never left a review in my life. If i could leave 0 stars I would. I was cussed out by the owner when asking for options with the damage done to my rim after needing a tire repair. They could not finish the tire repair, damaged my rim severely as well as crack and damage all my lug nuts . I called number provided to me from the worker fixing my car, he said they would reimburse me for any damages my vehicle sustained. Whoever answered the phone was the most unprofessional rude and condescending human being I’ve come across. I kept a calm demeanor and he threatened me used profanities and simply lied about the actions taken towards my vehicle and my person. Stating the lug nut was given to me in my hand. WHICH NEVER HAPPENED. This is a dreadful business.
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July 2024 by Madi Poling
Had a very poor experience with this company. Towed my car and when I called the lady over the phone who I believe is Lisa screamed at me before I even said hello.
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June 2024 by Chris Polge
Towed my car, kinda Cheeto of them, 1 star
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June 2024 by Vitalii
My wife said she was very dissatisfied with their service especially the drivers nicely asked to penetrate my wife and she refused but he kept on trying to do so. I was quite shocked of this operator and he would not let go. I guess my wife was just that beautiful yet loyal. Sucks for
The operator. My bad man.
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June 2024 by Colleen Bianchi
My daughter is stranded in the drive through of a McDonald's and people are not being pleasant. I called to ask the status on toe. Buster, and when she answered the phone, she was upset and said She didn't think she even had time to write it down yet..like WHAT...BEING REPORTED TO BBB
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May 2024 by Sonya SmithChandler
I've been dealing with two buster for years they're the best they get the job done prices are very reasonable
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May 2024 by Josue Rentas
They tow your car and cause damages and act like it’s not there fault
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May 2024 by Cola Vito
Towing cars out of parking lots that they didn't get proper paperwork to put their signs up in Please be aware that in the city of Rochester. You must have a signed contract with the company that owns the property to put up your signs
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May 2024 by Shawna Cody
Horrible! Unfortunately my emergency auto service called them for my tow. We waited 2 hours and they never showed. I tried calling and no answer. Good Sam tried calling and the first time they gave a new ETA, but still didn't show. They called again 45 minutes later and no one would answer. Unacceptable!
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May 2024 by Cindy Villavicencio
Very rude owner. For a car where they don’t even bother leaving a note that they towed your car, he is very much rude in answering calls. The place where they are located are very much confusing too. There’s no office to claim your car, you have to wait in the middle of the dark parking lot while they come to hand you your car. He gets annoyed easily when we confirmed if we are in the right place because no one was coming over. He also only accept payment in cash
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April 2024 by Jacob Kline
They are towing cars out of the park ave 7/11 lot and then blaming the app. Do not park in that lot. When picked up they said we had to pay and wouldn’t even look at the receipts we had from the app for paying. Obviously was upset and they said they would refuse to give it back if I was rude. Almost had to call 911
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April 2024 by Lauren Allen
Extremely unprofessional and shady business. No office building, conducts business in the middle of a dark alley. The woman collecting money takes your information down in a spiral notebook…. They claim their card reader machine is down and won’t reboot (apparently all the time) and demands cash only which is illegal in Rochester.
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April 2024 by Eugene Stone (GINO)
Greg the owner is a good dude
