Tops Friendly Markets, a local grocery store, has received mixed reviews from its customers. While some shoppers praise the store's friendly employees, wide selection of name-brand products, and convenient gas station, others have had less positive experiences. Many customers highlight the outstanding customer service they've received, particularly from employees like Holly and Jay, who went above and beyond to assist a customer with a large purchase. Similarly, Danielle, the front-end manager, was commended for her thoughtfulness in helping a senior customer and going the extra mile to unlock a customer's car. However, not all experiences have been as positive. One customer complained about purchasing expired soda, while another mentioned a rude employee who made insensitive comments to disabled customers. Additionally, some shoppers found the store's sale prices to be a "deal-breaker," as they required buying multiple items to receive discounts. Overall, Tops Friendly Markets seems to offer a mixed bag of experiences, with excellent customer service from some employees balanced by less desirable encounters with others. The store's wide selection and convenient features are appreciated by many, but some shoppers have encountered issues that have impacted their overall satisfaction.
