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May 2024 by Edmund Hunter
They have a food pantry that takes walk-ins once a month
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April 2024 by Emma Shannon
Seen an add where it said trillium health helps people thrive. (That's a lie) This is a medical clinic, they only care about the money and not their patients. They want to get you in and out $$$$$ I'm extremely disappointed with the care that I have received here. This place has caused a lot of suffering on my end and has damaged my life by not helping improve my health. I was told a year ago two different referrals to specialist would be put in. Never done. (Common problem) Always canceling appointments (Again common problem) they put false information on medical notes..Is there a purpose? Billing fraud?This place is trash.I will never come here again.
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April 2024 by Harley Quinn
Absolutely love this place ❤️
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April 2024 by Cory Nichols
Great help and services provided with friendly staff with the potential to get 5 stars. It takes forever to get your prescription at the pharmacy and it somehow gets messed up a lot too! Fix that and 5 stars ????
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April 2024 by Melanie Monte
Thanks for letting me wait for months for my first appointment only to cancel me the day before my appointment that I really needed tomorrow!!!! Then telling me I have to wait for two more months to see Dr. Kless. What????I was really excited about finally getting a doctor here in Rochester after years of holding off and searching to find the right person. I have been looking and trying to get in with so many doctors that are not taking new patients. I finally found him said 'he is my guy' and was excited that he was excepting new patients.But then he decided he wanted 30 minutes, just today, instead of 15 so they had to change the appointment. Even though I said I will just take the 15. They said he was canceling no matter what.This should have been scheduled as a 30 minute start appointment. So now due to their poor scheduling I am the one without an appointment.I have a possible infection on my lower leg from a dermatology cut last week that I really needed him to look at tomorrow!!!So I canceled completely because he does not seem to care about other peoples time and need for a doctor. And am very upset when I need a doctor now. I do not want a nurse practitioner, I want a doctor that will look at me in whole and be my person. And even then a nurse practitioner, would have been another 10 days for waiting.I am in tears right now and deflated and not even caring to start to look for another doctor that I could see as my doctor that may be accepting new patients.Then what, wait another two or three months for possibly the same cancelation.I am beyond sick of this world lately, so at this point I can care less if something is wrong with me that needs attention since doctors don't seem to care, why should I.Thanks Dr. Kless you have ruined my excitement for this appointment I really needed tomorrow.Medical care for humans and animals is going downhill faster and faster. This is why people google things more and more so they can try and figure things out themselves!!!
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April 2024 by Kay
If you're lbgqt, you may have a shot; if you're elderly and need help urgently, they don't care. Please don't be fooled by the "Yes, we'll help you; we'll get back to you."
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April 2024 by Joseph Hendrickson
I have been going here for 4 years and they have always taken care of my medical needs. Very friendly staff. Nice facility.
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April 2024 by Benjamin Lindsay
Terrible customer service. No one to answer the phone, keep asking me to leave a message. I have been without my medications due to system error.
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March 2024 by Ashley
Great health care ! Everyone is so friendly and NOT judgmental or make you feel uncomfortable like most places these days
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March 2024 by dca616
The worst doctors office.I have been going to trillium for 8 years for hormone replacements and over the last 2 years they have cancelled 10 appointments.Now they are refusing to fill my medication because they haven’t seen me in 11 months due to their office canceling.Horrible experiences with them.I will be switching offices immediately.
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March 2024 by George Poulios
Courteous professional and so accommodating !
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February 2024 by Barbara Rosado
I love this particular pharmacy! They’re professional and really sweet! You can also get a text on your phone when you’re medication is ready for pick up! Sometimes you have to wait 20 minutes but honestly they’re so kind that I don’t be minding Thank you Trillium Pharmacy on Monroe you guy’s are the real MVP’s
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February 2024 by Bri Hanks
This place sucks staff suck over all SUCKS!!!!!!!!!! They lie to their patients they don’t do their damn job!!!!!!!!! And the refuse to give you physical information!!!!!!. I would never refer this place to anyone! Management sucks and the entire staff suck. They have zero empathy for their patients what so ever .
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February 2024 by Slick Geez
they called me then i waited on hold for 45 minutes what a time
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January 2024 by Danielle R.
Trillium is terrible rude staff and when you confront them you get a call defending their behavior. Case management is a joke they never answer the phone or return calls.