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June 2024 by Kathleen Agne
Very clean and organize
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June 2024 by Joseph Stotts
staples is my place to go if i need something
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May 2024 by Judith Marcello
The staff were knowledgeable about what I was looking for, a new square feature. They explained why I needed one over another option and they were correct!
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May 2024 by Come see me Nowplease
This places is racist , I am very upset how my family was treated, the manager showed favoritism to other people who were of Caucasian decent , went for a return and was denied because of id, showed a second form of ID that is a new york state ID also and he still denied me and said he does not want to talk to me, really!!! and your in sales not helping repeat customers who shop faithfully at this store . Never again u lost a great customer for life. I hope this place closes down for good soon
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April 2024 by Michelle Duke
Alex was super kind and attentive at the printing station! Our wedding Inserts came out perfect!
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February 2024 by Reed Burghoffer
I've been in this Staples about 4 times - each time I've checked the website to make sure this store has what I'm looking for; each time I've left empty-handed because the website was wrong and they did not have any.
In general, organization of the store isn't super clear, so I often wander around for awhile before even finding where the item I'm looking for should be.
The staff have generally been friendly, though not incredibly attentive. On each visit, I've seen several items with torn packaging and parts taken out - I know theft happens, but they should be walking the store enough to see these and send them to damages promptly.
Mostly giving them 3 stars for friendly staff, and because I feel their stock is good for most standard purposes, and thr store is mostly clean - but please update your inventory to the Staples website, I get really tired of wasting my time trying to support brick & mortar when I end up just needing to order online anyway.
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February 2024 by Emma S.
Fine for printing services. Don't come here for your passport photo, instead go to the FedEx down the road. The photo I received was poorly lit, bad quality, and more expensive than FedEx. They also stated they offered services such as passport renewal and digital photos online, but did not actually offer any of these options in the store. I regret wasting my money on a photo from here.
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February 2024 by Kevin Markman
Good Staples . Helpful staff and manager to get the coupons to work. Busy copy area.
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January 2024 by M. K. Wolfer
Robbie at the print shop was AMAZING! The best customer service experience I've ever had! Dealt with my issue very quickly and politely and was kind and friendly!
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November 2023 by Jen K.
We came here for our TSA precheck interviews, and it was very easy. My husband and I scheduled back to back interviews, so we went together. There were people there ahead of us who must have been the appointment before us. It probably takes like 15 minutes. It's more getting your info than an interview. I'd definitely recommend doing it here. Plenty of parking, too.
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November 2023 by Queen Soniah
Customer service here was wonderful! We were in a bind and Robbie went above and beyond to make sure our funeral programs were completed on time. Thank you smucfor your
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September 2023 by anthony bianchi
Angle was great she was so nice and helpful.. we found everything we needed for our college student
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July 2023 by Mary D.
I went into Staples after ordering a custom digital print off Etsy needing assistance with resizing and printing the images. I was met by the nicest most patient staff member ever! Robbie was more then helpful and knew exactly what to do to get us the perfect print. While she was helping us a man came in who was having a bad day, he was rude and demanding. Robbie handled him in the most caring and respectful manner and provided him with the highest customer service possible. Employees like Robbie will make me keep coming back here!
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July 2023 by Ali Baba
Ryan from TSA PRECHECK processing department was awesome. He was very knowledgeable, friendly and accepted me before my appointment time because some people didn’t show up. He is the BEST
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June 2023 by Georgia Carli
Went to Staples in Henrietta today for a family project. It was a large project and we were having some trouble. The manager Tim patiently helped us through it. I can't say enough about him. I highly recommend this store and manager. ( Oh, and he's pretty cute too)
