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“came in looking for a walk/run hybrid type shoe and needed to figure out the best size and fit. john was informative and kind and helpful. i really enjoyed chatting with him and he made sure i went home with a pair of shoes i felt good in. he even threw in a pair of socks, an added kindness i really appreciated. highly recommend this store, and will definitely be back! thanks again, john!”
“I’ve had pain on my sole when walking/running for a while now. I went on the website & made a simple appt. When I arrived the staff were all accommodating and my sales person was patient and informative. We got right into my purpose for coming there. The process was easy, informative and personal. High marks from me!”
“I swung down here today just to look at a couple of the E-Mtn bikes they had and I ended up purchasing one! Jamie was awesome to work with, super knowledgeable, not pushy at all and he answered every question that I had! I will for sure be back in the future for my MTN bike needs!”
“I bought my first bowling ball from here after using the lane balls for about two years. I didn’t feel pushed of 'sold' to, very genuine & professional service. I'd recommend to anyone who is interested in improving their game.”
“Best skate sharpening in the Monroe and Ontario County areaExcellent selection of all sports equipmentOnly licensed CCM hockey equipment sales and service in the Rochester areaI have been doing business with them for 40 years”
“I recently bought the 2024 Easton Tantrum 1-piece and this thing is performing. Definitely recommend these bats. Smash it always delivers as fast as they can. Definitely stay buying any product from them.”
“Love this store. Its like a TJ Maxx or Marshall's but for more outdoor and active merchandise. Its neatly organized, thry have great deals and all of the stuff is great quality. Name brands and a lot of interesting gear. Everything from toothpaste to purses to camping equipment. Definitely check it out.”
“I had such a wonderful experience at this pro shop! I recently got into bowling and wanted to take a step up from being a casual player. I brought in my childhood bowling ball as I knew the staff would know if it still suited me.I ended up picking out a new ball. I was extremely impressed with the professionalism and knowledge of the crew. I also felt they were patient with me and answered all my questions thoughtfully.The new ball was drilled to fit my hand PERFECTLY! Night and day change compared with my old ball. I was even given some pointers on how to properly throw my new ball, and even tried it out on their test-lane in store.I ended up also buying shoes and a bag—I felt the prices for everything were very fair, and I feel confident that I made the right choice.I highly recommend this shop to anyone at any level in the game!”
“I visited for the first time today. I was very impressed with overall display inventory and selection. Even with everybody busy with other customers they went out of their way to multitask and make sure I was taken care of. Best possible first impression.”
“Hands down best pro shop! Brad, Brian, and Mimi are all very knowledgeable, have helped us with our questions, and made great recommendations for our gear! In a world where we're used to dealing with stores always trying to upsell, it's awesome to find a shop where you can go for quality products, receive advice from extremely knowledgeable staff, and not feel pressured one bit! They love the sport and it shows how they take care of their customers and the quality of their work. If you are looking for equipment, check them out! Great folks with a ton of knowledge and reasonable prices, that's a commodity these days!”
“Lovely clothing store based off of Under Armour. The staff were incredibly helpful and friendly with our return, plenty of things they have in your style, clean, and organized. The deals were also awesome as well! Highly recommend this store if you love Under Armour!”
“I've been going here since I was 13 years old over 30 years ago. Ernie,the guy who owned the place was an awesome guy who's kids run the place now. I miss Ernie. I have not been here since 2011 but I'm sure it's still a great place!!”
“Ryan was awesome! I brought my 2 grandsons in for their first pair of rollerblades, but they didn't have their size :(
Ryan took my name and number and said he'd call when something came in. He called a few days later to say one pair came in, but as the boys wear the same size, I couldn't buy only one pair...two days later Ryan called to say another pair in the same size came in, and when we went to get them Ryan again was very helpful & was great with the boys.
I like to patronize smaller, local businesses whenever possible, and the staff here really were fantastic!”
10:30AM - 2PM
925 Genesee St, Rochester
Sporting Goods
“Jim is always so knowledgeable and helpful! I always feel important because of the time he spends making sure I get what I need and want. I like shopping local at Jim Dalberth's!”
“Had a very last minute need for a faceoff head that was already strung and ready to go. Looked online to see if the specific String King head was in fact in stock. We called and left a VM and received a call back a short while later. It was in stock and we headed to the store. My son and I were in and out of the store in short time with exactly what my son was seeking. Added bonus is the sweet dog that was literally just hanging out with the store employee/owner. Sweet dog that came to say hello and went back to the spot he was relaxing in when we came in. Great experience and customer service! Highly recommend shopping for all lax needs at Lacrosse Unlimited of Rochester!”
“It is a store that we all know. So I don't have much to say. I can only say that the treatment was very pleasant. They were very kind, patient and very attentive.”
“A very decent place to pick up any type of shoe you want for the most part. Very good customer service know wait I was in and out quickly and they were very helpful”
“Amazing experience at this location. Went in with a pair of shorts that I purchased at college and had only wore a few times when a noticed a small hole in the shorts. These shorts had some sentimental value because I just graduated and were no longer being sold (also had my college logo embroidered). The ladies at the front desk of the Pittsford location were able to come up with a viable solution that left me very pleased with my purchase. Overall, this was one of my best customer experiences with any major brand. They ensured that I was happy with the options and really took the time and care to assist.”
“I love this store. I bought something online that I needed to exchange and they were able to do it no problem it was very easy transaction. I also bought a bunch of clothes for my daughter who is going on spring break and needed shorts and crop tops and tanks. The manager Marissa is super friendly and helpful and picked out things that were stylish and on trend for my daughters age. Thank you so much I will definitely come back for me for my kids and I will recommend it to others.”
“Absolutely amazing place and people. It was very easy to find, great atmosphere, lovely people and most importantly, outstanding prices. All of them are big and in great condition, I got a 24 count, night crawlers and it was $6 even. I totally recommend this place for bait, composting, and or feedings. Definitely one of my favorite places.”
“It's a nice store and very well kept. It's just very expensive unless you're buying their house brand. The REI brand is great quality and reasonably priced when you compare it to big camp brands. Typically I'll only buy the REI brand is e shop the big name brands, but then purchase them elsewhere for lower prices.”
“It looks like the store hours are listed incorrectly on Google Maps. States they close at 9pm, but I was turned away at 8pm. I’m sure it’s a lovely store, however I was unable to enter.”
“As soon as we walked in, we were greeted by a cashier who helped us right away with where we needed to find baseball goods. After that we helped ourselves, found everything needed and than went back to the register. That's when we were once again helped by the cashier (who's name is Jason), and omg, he was absolutely amazing. Super friendly, explained everything to us, helped us out with explaining how the credit card for the store worked, how all of the warranty policies worked for each of the items we purchased. Such a big big help, but most of all, he talked to my friends son about his sporting experience in high school and gave him encouragement to keep going and try everything out, to make sure he finds his place and to believe in himself. It made my heart full honestly. If I need anything else there, I would definitely be going back because of him. Thank you for having such an awesome employee!!! And such a clean and store.”
“A store manager was very helpful with finding me a deal on work style shoes I found online but were not in store. Not only was she able to ship to my house in 2 days, she also got me the shoes cheaper than I could find them online! Thanks for the great service”
“I'm giving this business a 5 because they have an amazing selection of stuff (relatively speaking anyway) in a great location. Capacity is one of the only places in Rochester that I'm aware of that sells well-curated hypebeast paraphernalia in a welcoming setting. The store was full of Supreme products, collectibles, Nikes and products from various recent rap tours. They accept cards and it seemed that they will also buy stuff, making it feel like a community-minded business. I purchased a Supreme x Les Enfants Terribles t-shirt for $27 - be warned that numerous items in the store retail upwards of $100 and $200 despite being used. This is a place for the savvy consumer, not to just randomly walk in to grab something for your kid / SO / friend without doing some research. Overall, I think this business has definite room to grow, but I had a good experience there and I encourage anyone with an interest in fashion, aesthetics or culture to check it out!”
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“What a great place! Hoyt completely analyzed my feet and came up with some great solutions that ended on me purchasing the most comfortable and durable sneakers I’ve ever had!”