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9AM - 1PM
26 Wilson Ave, Newark
Banks
“My team and I was looking for capital for our business lately to expand operations. Madison Funding Partners have been great and their agents helped me with the process for quick approval. I will be using them again if the need for capital arises again. Thanks so much!”
“We have used BAMS for our Credit Card Machine processing, and they have been great! Always the best Service! Troy my Rep always available when I need him. Always calls to check to see how things are going!! Customer Service is the best!”
“The female teller with short hair and glasses provided exceptional service during my recent visit (5/8/24). Her attention to detail and efficiency ensured that all my needs were promptly addressed. Unlike some individuals who offer minimal assistance, she went above and beyond to ensure my understanding and satisfaction. Regrettably, I did not obtain her name during my brief visit, but I commend her professionalism and express my gratitude for her outstanding assistance. The overall experience was efficient, with minimal waiting time.”
“I was very happy of my experience at this location. I can say first that I was pissed seeing that I had to still wait even after setting an appointment and getting there before time. One of the representative greeted me at the entrance so she can know how to assist me. After checking me in, Andy Eustache was so professional in welcoming me to his space. I came in to have 3 matters resolved. After Andy closely paid attention to my situation. He was able to offer me a product that I thought I would not qualify for . Also the fact that he speaks multiple languages just like me, this made me feel like he could relate to my experience. As a former commercial banking employee, he went above and beyond to assist me. I really appreciate every one in the branch as this was my first time visiting this location. Thank you MCU for continuing providing services that us members really need in our financial journey.”
“Mr Clinton, Thank you for helping me, with your suggestion to take out a personal Loan to pay off my high credit card debt. For my surprise I was approved the next day, with 1/of what I was paying before. THANKS ? AND,HE WAS VERY HELPFUL, Professional and EASY TO TALK TO.”
“Jada Henry is my personal exemplary banker who goes over and beyond with a smile and professionalism. Truly a treasure to Foundry Bank and the reason why I continue to do business here.”
10AM - 2PM
4901 13th Ave, Brooklyn
Banks
“Opened an account today and got everything setup with Eran’s help. He’s awesome and was really patient with us. I will go tell my other colleagues to look for Eran next time ?”
“I recently had the pleasure of working with Antoinette in securing a Mercedes, and she truly went above and beyond to secure me a fantastic deal on my new car. Her expertise and negotiation skills were evident as she navigated through various options to ensure I got the best price possible. Antoinette's dedication to customer satisfaction was remarkable, and her efforts made the entire buying experience smooth and enjoyable. I'm incredibly grateful for her assistance on this purchase! Will definitely come back.”
“I absolutely love this location. Everytime I go in person my problems are assisted. My banker Alaysa always assists me with a smile on her face. Ms. Garcia takes her time, never rush and always finds a solution ?She and her associates are making a change in the banking system. They all need to be promoted for there hard work.”
8 AM - 10 PM
1860 Broadway, New York
Banks
“After being given the "bum's rush" out the door because greedy HSBC Bank was exiting all their retail banking services, I was forced to vacate my safe deposit box and close out all my accounts. I was left out in the cold worrying about where to secure all my valuable paperwork which included deeds, service discharge papers, and a who slew of documents which filled a rather large box. Chase stepped up to the plate and I was not only able to get a safe deposit box gratis but was also able to link all my Chase accounts dating back some 40+ years. I now no longer waste hours having to trek into Manhattan (ugh!) each time I need to access my safe deposit box but just walk a block for banking nirvana. No more putting up with HSBC attitude with difficult to understand accents but have overly generous perks which I had to pay for previously at greedy HSBC. This includes interest on all my Chase accounts including savings, but more importantly interest on my checking accounts. Checks are FREE, ATM fees are waived, but more importantly no more costly annual rental fees for safe deposit boxes. Retail banking is slowly going by way of the dinosaur and I pity those of very modest means being gouged by all these banks and this includes both friends and family. Sign of the times and expected to grow even worse. Finally many thanks to William Zhang, a very gifted Chase employee who made my transition from evil HSBC to Chase a bit less stressful. Now if only Chase will staff multiple teller windows (versus just the one...ugh!) and bring back notary services it will be epic and worth shouting from the rooftops.”
“The absolute best bank I have ever banked with! The staff is amazing and very knowledgeable on any banking issue you can think of. Maria has been great to work with and the entire staff has been very accommodating during the pandemic. My mother and brother bank here and they have always treated us life family:)”
“Shania really made my day go better by helping me with a financial question.She exemplified 1st rate customer service skills and interpersonal acumen. Not only was she exceptionally professional but she was also well versed in the topics at hand. She answered every one of my questions with precision and confidence. I will gladly come back to do business with MCU because of individuals like Shania. It's employees such as herself that exude cordiality and amiableness that will keep the business doors open.”
“I met Sherry in an event. She introduced remotely opening account procedures, mortgage and many banking services that I even not familiar with - benefits for international students, non-immigrants, and people who recently joined work. She knows what her clients need and how to help them.She’s extremely patient and successfully closing my case quickly. I feel very comfortable to refer my family members to Sherry.”
“Lucy and the staff at the Bay Ridge branch were very friendly, attentive and helped me with my transactions. She and the staff also put their resources to work on an online banking issue and will get technical support involved”
Open 24 hours
1910 Victory Blvd, Staten Island
Banks
“Website online deposits and account information are really good. Mobile check deposit is great. 800 number gets personal banker with minimal wait times. Very good experience so far.. don't know what all the negative talk is about.”
“The service is unbelievable, response for needs immediate, and the team and Ms. Aviles makes it all happen. My issue has to do with the make over of the branch. It is visually disturbing (wall treatment especially) and I already know that one of my clients will now not come into the branch due to it. Please plain white walls would be a vast improvement.”
“The staff at the Victory branch are warm welcoming and a pleasure to do business with. Susan Jess Cathy Stephanie Hoda and Mesha as a welcome addition make it feel like family. Keep up the great work.”
“Michael Santana was of great service and got my bank account opened quickly and efficiently, he was also super knowledgeable, overall a great experience! Thank you!”
“Fast and efficient, Marilana Mariano is always friendly and provides excellent service. This is my third time and always great service. She even addressed me by name, Hi Mr Connolly before the transactions were completed. TY”
Closed
953 3rd Ave, New York
Banks
“Went to TD bank at this location and had a great bit of miscommunication with a teller.If it was not sorted out it would have resulted in seriously delaying an important business I needed to have done, and even cost me financally.Thankfully , Chante stepped in to sort out the situation and she did it like a professional.She was businesslike and patient, problem solved.Also, she advised me as to how to avoid a similar situation in the future.Thank you Chante! TD is better off for having an employee like you. You saved my day!”
“Our experience with Merchant Industry has been outstanding from day one. Their comprehensive payment processing solutions, including surcharging options, have been instrumental in our success. Their commitment to excellence and their client-centered approach have truly set them apart. Income growth has been a significant outcome of our partnership with Merchant Industry, and their award-winning support team has been a crucial part of our journey. We couldn't be happier with our decision to partner with them.”
“I had a wonderful experience at Ponce Bank in Astoria. First of all, I was welcomed with a smile. The business development manager Mr. Roberto Leon and his team were helpful, great listeners, and informative. It was easy for me to ask questions before opening my business account. I was wondering if I need to come to the branch to use ATM, but Ponce allows their customers to use Citi bank ATMs for free. Overall, I am happy with them.”
“I desperately needed a notary and none in my area were convenient. I called the UPS store and they suggested I try this bank. I called and Kerry told me the notary was there until 7! I made it here and they explained and took care of me immediately.wanda Torres, the notary took care of it all and was extremely professional and kind. BTW, parking is a dream!”
“Very nice people here.NO overnight parking but you can park on the street at your own risk!Delivery app: 8:00 AM,arrived at 7:40 AM ,full load and out 8:19 AM.Good place for delivery.I have no Ideea if they’re have a restroom for drivers …Thank you guys!”
“I'm a client of Santader bank for long time. They try to do something different by going full digital, no teller, only customer service and no cash withdraw except ATM. The work place looks modern and nice. They have cafe inside the branch. If you want to use the privet room, you need to reserve it first but the open space is open for everyone. The limitation of the bank sash as maximum of deposit check amount per time and per month, Zelle maximum per day and month need to improve. I had to close my business account here once and move to a bigger bank because the bank is too small, has so limitation and couldn't support my business needs. I still have my personal account here but with the limitation, sometime still not convenient.”
“I made an appointment with Sook on 11/16 and she was extremely helpful in everyway.Excellent professionalism and outstanding customer service!I would highly recommend Sook if you need have any issues or questions with your accounts.”
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“Very very nice service.
Giane is to be congratulated, she is super friendly and attentive, always very polite and attentive, it is always a pleasure to be served by her!!! ????”