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February 2024 by Porshia Riley
I would not recommend. They call days before the bill is due. They they call when the store is closed. They text you outside of business hours. They make changes to your account WITHOUT permission. The sales manager (Nilda) won't let you speak to the store manager (Michael) if you get her on the phone. They only got 2 stars because they used to give really good service.
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February 2024 by Willie Williams
Meka & Michael are awesome !
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January 2024 by jaimie cook
I just wanted to share my experience. This is my favorite Rent-A-Center. Meka is super dope. She helped me out and I’m referring everybody to come to her store !
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January 2024 by Jesus Rivera
Have to give a big shoutout to Meka!! She helps me every time I need something. If I’m having a hard time deciding she makes sure to guide me always in the right direction. Super polite funny and a hard worker ! Give that girl a raise !!
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January 2024 by LIFEOFJASMINE
EMPLOYEE “Meeka” is very rude, abrupt, terrible at SALES. Tried to forcefully make me place an order by threatening to cancel the RAC APPLICATION because I didn’t respond to her 3rd text in the same day. When I applied for the application literally this morning as an Inquiry . I will be reporting this experience to corporate due to her canceling applications because people may not respond to her personally!!
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October 2023 by Lito Reyes
Really bad customer service , walked in there after manager Michael promised to deliver merchandise yesturday he had me go pick it up myself and told me he wasn’t helping me load it cause I have friends . While he had three other friends chilling in store one laying on a bed other two on the sofas . They need better management . Sad to see Rochester ain’t going anywhere and it’s worst for me to have such experience when am here traveling from out of town .
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October 2023 by lywanda smith
Because y'all do a great job
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August 2023 by Johnny Breedlove
Awesome staff I love them all.
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July 2023 by Kandis Colquitt
They the best the employees they are funny and cool and socializing people whatever u need they will make sure it’s in ur best interest, they will work with what u have and they make their customers comfortable just love em
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July 2023 by Abdi Salimin
Great customer service and they understand their customers
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May 2023 by Jenny Torres
Quick and easy ordering
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May 2023 by Randal Vicks
Worst service and experience of my life
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March 2023 by Jazzmyne Heard
Service was fast sufficient and professional
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February 2023 by Mitchell Fountaine
Good fast respectful and help you meet your needs
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February 2023 by Asia fosure
Couldn't chose another storeGreat product's and deals font. Second guess buyyyyy
