-
September 2024 by Mac Donald
WOW. This scammer buys used items from eBay and passes them off as NEW from the dealership
eBay user: rediimports-2
They charged my grandma for new brake booster $895 - only to discover that they left the package with invoice from eBay in the rear floor $75
What ? We will file a charge back with our bank
If you’re a Victim of Ryan Lynch
Post here and file a complaint against him with the State Attorney’s Office like we’re doing
BEWARE
-
August 2024 by Nelson Rodriguez
RIP louie the best shop dog to greet you when you pick up your vehicle.
-
August 2024 by Chris Weiner
Had new tires and alignment done. Had some issues getting it to go straight with the wheel. Jessie was able to assist me in getting it down and was extremely patient. That mixed with Ians customer service, ill be bringing my type r back next time it needs work done
-
July 2024 by juan cruz
Great service and your car will be safe in case that needs to staying with them
-
July 2024 by Casey Cannady
We need our 2015 VW Touareg TDI serviced and I do not (aka will not) trust the dealerships as we've had bad experiences in several locations.
I contacted Redi Imports via their website and was able to communicate our drop-off, desired repairs, etc. ALL BEFORE ever dripping off our vehicle.
The Redi team did a decent job of communicating with me and my wife as we were both fighting stomach bugs this past week.
They had our vehicle for a total of 3 business days and the work all appears correct so far. The AC now blows cold❄️ thanks to the new blower motor.
We decided to defer a couple non-critical/non-safety issues to a future servicing... and we're planning on having Redi Imports perform service again on our Touareg TDI.
-
June 2024 by Franklin Frankchester
Spent over a thousand dollars here trying to fix a stalling issue, they seemed to be cluelessly throwing parts at the car and just hoping it fixed it without any real testing of the “bad part” or actual evidence of how that would cause it. which by the way they did not fix the issue after spending over a thousand dollars on repairs, so I go to fix it myself and discover that the cam position sensor they replaced on my car, was not only a random unlabeled chinese sensor they charged me 80$ for when they told me it was a Bosch oem part. but it was also tightened into the side of my engine block with what i can only assume was a air impact gun because the bolt going into the sensor that’s supposed to be torqued to 13ftlbs was so tight it was twisting the torx bit i put into it but it actually snapped the head of the bolt off into the side of my engine. not sure what kind of monkeys they have working on the vehicles that they’re using that kind of force to tighten a sensor into the side of someone’s engine block like that, but i would not recommend anyone uses them for any service the whole experience was a huge headache and a waste of money.
-
June 2024 by Kevin Mahoney
Talked with one of the guys there as a walk in, and he gave me a ton of details and really tried to find the best thing for me. He even reference another shop where I have a good relationship with the owner but didn’t know he did that sort of work and he told me he was a great guy and he said no offense taken if you’d rather have him do it even after spending over 30 minutes explaining everything to me. I attend on going there for the work and would definitely return in the future.
-
June 2024 by Jason Brown
Anyone who owns a 300ZX knows how hard it is to find a shop that understands these incredible (but temperamental) cars. In the 20 years that I've owned Z32s, I've been hesitant to bring them to a shop, preferring to do the work myself. Redi Imports has completely changed that for me. Ryan and his team are not only incredibly knowledgeable about the Z and other imports, but they're passionate owners of these cars themselves. I was blown away by their attention to detail and customer service, and will absolutely be bringing my Z back there whenever needed. I can't recommend them enough.
-
June 2024 by N G
I’m a new customer to Redi Imports. I bought my car in for a thorough diagnostic. When I was ready to get my repairs done they were able to get me in quickly! Communication overall from beginning to finish was great. I was explained in detail what was needed for my car and they broke down prices as well. Customer service was great as well throughout all of the employees I worked with. Redi came highly recommended and I will continue to bring my car and future vehicles for any services I need.
-
June 2024 by emerson
came in for a oil change and tire rotation and when i got on the highway the car was shaking a lot and i swerved off the road when i got out of the car most of my lug nuts were missing and they were all loose then i saw a trail of oil behind my car and when i checked the dipstick it was bone dry they did not tighten the drain plug at all! bad mechanics!
-
June 2024 by MultiJohndoes “Mjd”
They don’t know how to tighten a oil drain bolt, I got home and the next morning there were 3 quarts on my driveway, like how lazy can you be
-
May 2024 by Brian Cardinal
Great service, had an appointment with jesse for an alignment, and they got me in within 10 minutes as he was finishing a job. Staff was friendly and informative
-
May 2024 by Patrick Donato
Great communication...
-
April 2024 by Travis Schutz
Fantastic experience every time I've brought my vehicle in. Extremely transparent and upfront in all diagnosis'. Excellent customer service, and even popped a dent out of my bumper completely out of courtesy. Highly recommend!
-
April 2024 by Isaac Farwell
Excellent customer service, friendly staff, and quick repairs! They showed great attention to detail while still working quick and doing a great job. I’ll definitely be bringing my car back here for repairs.
