“I am a frequent customer of this UPS Store. Every time I’m in there I’ve had a great experience. All of the employees are super friendly and helpful. I definitely recommend this location.”
8:30AM - 5:30PM
41 Chestnut St, Rochester
Printing Services
“Our small performance group burst into Minuteman during Rochester Fringe, needing both flyers and small posters for our show. We chose them deliberately for the sake of using a local business as opposed to big box chains, and we couldn't have made a better choice. Brad took our files despite being quite busy already, and in an astonishingly short amount of time had everything we needed and more, complete. And at far higher quality than we'd requested for budget's sake. Wonderfully amiable, wholly professional, and completely exceeding our expectations, one has no reason to ever go anywhere else. And we got a fantastic kayaking recommendation out of it, too.”
“Could not recommend SpeedPro more!!! Both Cassi & Doug are so knowledgeable and extremely helpful. We had sent over new images we had wanted for an office remodel & they had completed the order within 24 hours. The images look absolutely amazing & we cannot wait to work with the SpeedPro team again soon!”
“Every year I do a Christmas cards for our organization and the staff at the print office is so great. They have no problem assisting you in what you need help with and there are great deals and discounts when you order something.”
“Ordered business cards from Professional Instant Printing, and the service is always professional and quick, and the staff and owner are always friendly, I would recommend them to all friends, family, big as well as small businesses, they are the best ?
A. Rose of
A?Rose Art Studio
Rochester NY”
“Erich and his team did a great job on my shipment. They picked up an antique cabinet I purchased from a nearby store, dismantled it carefully, packaged it with care, and shipped it to me in a timely manner. Glass doors were involved and they arrived fully intact. Plus they saved me a few hundred dollars in shipping costs compared to the quote I got from the seller. Effective communication via email (my preference) as well. Much appreciated and would highly reccommend!”
“Excellent service at Staples. They had exactly what I needed and the workers were competent, compassionate and efficient.
As good as Wegman's and should teach Walmart workers!”
“Sign Impressions team was great to work with. We had them do a company hoodie order with around 30 custom hoodies. Fast, quality work with great customer service. Thanks again Sign Impressions!”
8:30AM - 5PM
250 Metro Park, Rochester
Printing Services
“I have been a loyal customer of Printing Plus for several years now, and I wanted to take a moment to express my satisfaction with their services. Printing Plus consistently delivers excellent results, not only for my personal needs but also for my church. The staff is always friendly and helpful, and I greatly appreciate the fast turnaround rate for their services, which truly enhances the overall experience.Thank you for providing such outstanding service.”
“The BEST UPS store around!!! Any time I need something copied, it's finished well before I need it!!!!! I hope Managment knows how great their employees are!!!!! thy deserve a BONUS!”
7:30AM - 4:30PM
2145 E Main St, Rochester
Printing Services
“I have used Eastern for so many clients and have recommended them often to many others who now use them, too. They are quick, professional, affordable, and easy to work with. Very happy with them and you will be, too.”
8:30AM - 5PM
84 Scio St, Rochester
Printing Services
“The team at City Blue is amazing! They are quick and helpful when we need guidance on the best type of stock/material to print on. The quality of the materials is always great and we can't wait to do more business with them!”
“Tony created the invitations for my wedding. My uncle built the initial designs, then worked directly with Tony to bring the design to life. Tony was very responsive, asked detailed questions, and made us both feel confident the invitations would be spectacular. And they were. I highly recommend Tony and Type High Letterpress.”
8:30AM - 5PM
16 E Main St, Rochester
Printing Services
“The DVM clerk recommended this place for passport pictures when I inquired if she knew of a near place to have them done. I was very pleased with the results. The photos came very good, and they were done quickly, even with a printing glitch they had.”
“Phenomenal Service! Outstanding Quality! Prices are Excellent! I cannot say enough good things about them. They have saved the day more than once with last minute projects or really fast turnaround. Highly recommend!!!!”
8AM - 7PM
1029 Lyell Ave, Rochester
Printing Services
“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”
“Been to this Staples a few times in the past year (maybe a handful). It's very clean and organized, staff are helpful and friendly, checkout lines are usually short. Haven't had a problem with this location, which is why I go here for office supplies.”
8AM - 6:30PM
3896 Dewey Ave, Rochester
Printing Services
“I've been here many times & all the clerks have been friendly and helpful. I use them for Amazon returns a lot, and I've also shipped a few packages. There's usually not much of a wait, either :)”
“I came in to have a package shipped. What I needed was more complicated than I expected (because my package was not boxed properly). The staff was patient, friendly and helpful. I left feeling that I was taken care of by customer service professionals!”
“Robbie at the print shop was AMAZING! The best customer service experience I've ever had! Dealt with my issue very quickly and politely and was kind and friendly!”
“I needed assistance shipping something internationally. HERB and his co coworker were so patient and helped guide me on how to find the necessary info to ship the package. I had to come back and Herb created the label for me with no issues. Everyone in the store was very customer service oriented.”
“My husband thought he needed a monitor cable because our monitor was not working. Staples Penfield NY was out of stock of the cable. The sales associate offered to check the monitor in the store. It turned out it wasn’t the cable. Sales associate said it may be the video card. Since our computer is old we are now thinking of purchasing a new computer and will be buying it from this Staples because of the helpful sales associate.”
“I had my dog out in the car and never expected it to be that busy. I waited for more than I wanted to worrying about my little boy. I had to go and just left my package. The nice gentleman was fantastic and said go. All will be well. Even the customers were rooting for me. Thank you for such caring service.”
“I've been to this UPS Store twice now for multiple drop-offs, and both times Gabby and Nicole were incredibly helpful and accommodating. No matter how many packages I brought in, they handled everything with patience, efficiency, and such a friendly attitude. It really makes a difference when you're met with kindness and professionalism—especially when you're juggling a bunch of returns or shipments. Gabby and Nicole make the whole process quick and pleasant every time. So grateful for their great service!”
“It was a great service. The woman there was reasonably fine, but the guy receiving packages aroind 4:00 PM was exceptionally kind and helpful.
Update (July, 2024): They have a awful communication among their organization.
Their Call Center told me that they were certain that at this location they could help me to copy some documents before sending them, and that the only location didn't have a way to assist with that were the ones inside another business.
So, I the first time I went just to waste my time. I had to go elsewhere for the copies, and come back later.”
“We wanted our signage for our wedding printed locally, as the rates through online services were astronomical. Working with Minuteman was extremely straightforward and quick, and we loved how the final prints turned out!”