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March 2024 by Marcus Senise
Awful experience. Went here with my wife to get some dinner. Waited at the counter for 5-10 minutes before someone even acknowledged us, and there were 5 people behind the counter at the time. When a girl did come to us, finally, she said that silk they had was spicy chicken and that was it, no other flavors. At that point, we just left with no plans to return on the future.
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March 2024 by David F
The places have gone way downhill. I'm done, out of everything, the places are filthy!
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March 2024 by Karen Horace
Ordered through, Drive Through, the red bean with rice, had no beans, the chicken smells burnt, the order was wrong and their phone number listed on Google is disconnected! Requested full refund.
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March 2024 by Nick Harkola
This place has really gone downhill...
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March 2024 by Samantha Able
Where intelligence and service go to die.
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February 2024 by Pamela Brown
I just wasted $18 on a 4 piece. Campbell at popeye's on ridge road. This Chicken taste as if it has Ben cooked once and cooked again the oil. You can taste the oil on the Chicken, I just try to call, Based on the number on the internet and received notification that the number is no longer in order. This will be my last time i'm done with Popeye's ‼️‼️‼️ I'm traveling out of town and am on a schedule...I WANT MY MONEY BACK ?
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February 2024 by Jimmy Estilloso
I should have read the reviews before I go but its too late. I read it after I saw my order. First the Cashiet was too agressive to askef my order while she is busy on her phone. I was asking her while she was texting. Now, i am ready to order and it seems she is not happy assisting me. Then never give utensils for take out. I took my own straw and napkinns which is almost inside their counter. No care for their cushomer. Managers or owner should look at this situation. No syrup or honey for biscuit. Chicken was like not fresh anymore. I love Popeyes but this store is not recommendable
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February 2024 by Daniel Tucker
The gentleman behind the counter was awesome. They’re usually typically rude here or just do minimum interaction but he was talkative and funny. Food at Popeyes in general is usually meh but I’m broke and had a coupon. Worth every bit of that $5.
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February 2024 by Ismadelin Santana
Food good ?? but the service was not good employees took forever to take my order and the place was messy not very clean inside.
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February 2024 by Baudilio Ruiz
Managers in the night shift employees are so helpful got my tummy happy thank you lady in red and lady in yellow blue
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January 2024 by Renee Churchill
Great original chicken
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January 2024 by Maryann Valone
Went at dinnertime, and it took 30 minutes to get my orderThey were not even busy, but the staff was a problem. And for almost $9 I got 2 sides -about $4.50 each that were tiny and on top of it half full - felt like a waste of time and ripped off for the 9$ sides.
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January 2024 by Antwain Williams
This restaurant is the worst. I don't write reviews because they affect people's incomes and I'm not for putting people on the street. But, yesterday this restaurant had no sides and no biscuits prepared for sale and it was only a bit after 5. Got a "deal" of only chicken, yes I could've went elsewhere but I was quite hungry and needed to eat immediately due to health issues. Bottom line, I don't think I'd have cared much and surely wouldn't have written this review, but, "THEY ARE STEALING THE SEASONINGS"!!!!!!!!!!!!!!!!!!!!! The chicken I received, tasted like NOTHING! Literal "NOTHING! The only way I could say I was eating Popeyes chicken is because I purchased it from a restaurant that"appeared to be one. And the only way I could say I was eating chicken is because I was looking at it while I ate it. By the time I started eating it, I was too far away, and didn't feel like navigating traffic and utilizing more of my time to go back, complain, and return it. I blame myself as I've heard horror stories about this particular Popeyes restaurant, yet I went there anyway thinking management had changed and they would've had their s#@t together. But no. So this is the very first review ever written by me. And unfortunately for Popeyes, it must be "negative" and informative in a way that doesn't smile upon the establishment. I will be contacting corporate as well, which is what the rest of us unsatisfied customers need to do if we want better for our money, as it's clear that management doesn't give a damn. Also, I couldn't believe the appearance of the establishment behind the counter. No comment on that, I'm tired of writing and I have a hell of a phone call to make to their corporate office. Word of warning, STOP PATRONIZING THIS RESTAURANT. LET IT CLOSE DOWN! STOP GIVING THEM YOUR MONEY!! I NEVER WILL AGAIN!!!!!!!!!!!!! And tat one star I gave, is because the Internet won't allow for none.
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January 2024 by Breana Macartney
Numerous times I have came to get food and they have had no chicken. The few times I have ate there the food has been old. Please don’t eat here!
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January 2024 by h shook
Worst experience ever!!! I placed my order thru the mobile app and when I arrived in the drive thru I was EVENTUALLY greeted by someone who was clearly having a bad day or just hates their job. I was then told that the nugget meals I ordered haven't been available in over a month even though it's on the app and the menu board in the drive thru. I was told the only thing I could do was cancel my order which takes 3-5 days for a refund. I pulled into a parking spot and went inside to ask if something could be substituted. The young woman who greeted me was pleasant, as was I. She said she would gladly swap the nuggets for tenders and she went to look for my receipt. As she walked away she mentioned it to what I assume was the manager on duty. Who said nothing to me or her. She did however discuss the situation in Spanish with another co-worker, not realizing I speak Spanish. She basically told her it's not her problem and I can cancel my order. When the young woman came back she told the MOD what she was going to do and was told she couldn't do that. I asked why they would sell them if they don't have them and pointed out they are on every menu in the building and even still have a warming tray with a tag on it for them. I got a snotty response of "I don't control advertising". The young woman asked her what she should tell me and her only response was "he can cancel his order". She refused to come speak with me about the situation and went back to what she was doing. I stayed polite, told the young women thank you and left.I cancelled my order and went across the street to Panera where I received exemplary service. WILL NEVER GO TO POPEYES AGAIN! I NEVER HAVE THIS PROBLEM AT ANY KFC SO I GUESS THEY JUST EARNED MY BUSINESS.THANKS FOR NOTHING POPEYE'S!