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June 2024 by Danielle Stout
Thank you to the polite and professional young man, Daniel at the Greece store, who loaded mulch for me. He had a smile on his face, positive energy and just overall a great personality and attitude. I could tell he was tired from doing this all day, yet he took the time to talk and had a great work ethic! Thank you, Daniel!
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June 2024 by Gregory Gartland
This is my happy place
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June 2024 by Don Krueger
Nobody works ! They have very little employees that do work when they want too, and you can never find anyone to help you, everything is self checkout, no cash registers are ever open. I would go to Home Depot if I lived closer more often not to mention their Military discount is limited. Nice way to thank us for our service !!!!
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June 2024 by Denesha Wright
Customer service is so poor
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May 2024 by Grace Romig
Greece, NY. Store is clean and well organized. Ample staff is courteous and helpful.
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May 2024 by Dalicus Prime
Quick friendly service. Would not have found what I needed without Jerry's help. THANKS AGAIN!!
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May 2024 by Jennifer Detres
DO NOT DO ANY INSTALLATIONS AT LOWES. HORRIBLE CUSTOMER SERVICE AND NO ONE WANTS TO HELP YOU. I HAD FLOORS INSTALLED FROM THEM AND THE FLOORS ARE CRACKING AND BREAKING IN LESS THAN A YEAR. MIND YOU THE FLOOR HAS A 20 YR WARRANTY.THEY JUST WANT YOUR MONEY!
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May 2024 by Mark Waller
Associate at self check out was extremely helpful.
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May 2024 by Phuoc
Linda, the Staff at Lowes Greece location was absolutely kind, helpful, and enthusiated.
She went out of her way to help me to find my products ( soil and grass seeds) even though it was outside raining...
Thank you so much Linda for all your care and helps.
You are truly appreciated.
Phuoc
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April 2024 by Pati Christian
Prices seemed quite good. The young lady who helped me find the toolbox I was looking for was really helpful and patient with my slower face of walking due to an injury. We will definitely be returning to the store.
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April 2024 by Allen Gruber
Lazy and incompetent. Tried calling in 3 times for instructions for exchanging a faulty mower purchased 1 week ago. Customer service would pick the phone up and just hang up. When I came in for the return the manager tried to find an excuse to not help, however I am a previous Lowe's employee so I knew the process and how it could be easily done on the spot. After mentioning that I wanted to exchange 2 times, he refunded the balance to my card. Problem is the money went back into an account I don't typically carry the card for. I ended up driving 20 minutes to Brockport to purchase from Tractor Supply. If I had to spend more time on a new purchase I chose to give my business to a company that values their customers.
I've always shopped at Lowes because of the culture they built for their employees 15 years ago when I worked for them. It's very apparent at the various stores I've been In the past few years that they've abandoned that culture, it's a shame.
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April 2024 by Tom and Sharon DiTucci
Where do I start? Was looking for a 24 inch vanity with top. Needed exactly 24 inches(no more). Did my research and found many with that 24 inches on the box and in description on website went further and checked the product specs. The sink top was actually 24.5 inches for most of them. I did find one that the wife liked that was 24 inches, so I checked the specs and sure enough is what 24 inches. My search was over. Went to Lowes bought the vanity with "24 inch" top. Got it home.(by the way I'm 67 and the box is over 100 lbs) Opened it up AND measured sink top and it was 24.5!!!!! I needed exactly 24 inches as was listed on box specs and on specs on webpage. So back to the store. I looked at display in store and it had a 24 inch(exactly) sink top. Something very goofed up. Maybe you need to contact vendor or something! One other thing this box was covered with dust. Normally I get it and don't mind but now the inside of my vehicle is filthy and I dont have the sink/vanity I was hoping for. Very misleading information on both box and in description. Safe to say I will never go to Lowes for any merchandise of this kind. Thanks for listening!!!
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March 2024 by Fiove Casilio Jr
Called to see if a product was in stock was told yes 2 in stock drove up to w ridge rd location in 30 MIN.. when I got there was told not in stock have to order on line.. so I wasted my time driving g up there..
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March 2024 by Kyshaa Collins
Great deals
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March 2024 by Carolann Bourgeois
Absolutely horrible at the registers. All self checkout. Employee that was trying to" help" had no clue to what she was doing. Something ring up wrong and it took literally 20 minutes to figure out the price. When I went over and took a picture of the price and brought it back she could not override it.