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August 2024 by Dawn Andrews
Very professional and courteous. They made the process of having my car repaired so easy, and my car was clean and ready to go when I picked it up. I would recommend anyone in need of auto repair to use this shop
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August 2024 by Oksana Sushko
Excellent service! Franklyn and Adam helped a lot, highly recommend.
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August 2024 by Dan Kubit
Amazing service,friendly staff. My car was cleaner than when I brought it in.
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June 2024 by Peter Sak
terrible customer service, was told numerous times they would call me back with updates never once did. Also received inaccurate updates on my car. Would not recommend.
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June 2024 by Raymond Robinson
They do excellent work and kept me appraised along the way.
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May 2024 by Mark Leathersich
I’m very happy with the repair work done on my vehicle. Shelby handled the drop off and pick up. She was very thorough and very professional. I’m happy to recommend Long Pond auto body anytime.
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April 2024 by ftrovat1
What more can I say. The whole experience was stellar.
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April 2024 by Tina Jacobs
Amazing work. Very satisfied customer would definitely recommend anyone to get their repairs done here.
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April 2024 by Jocelyne Dorval
Over all, it was ok !
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April 2024 by Jack Palmeri
Horrible experience and will not go back. I have been a customer of this body shop for 20+ years and will not go back. It has changed ownership recently and new owners seem unorganized and unprepared. I was in an accident 2 months ago and just got my car back. After dropping my car off in late January, it took the shop 2 weeks to get back to me to see if it was fixable or not. Then I had to keep calling to get answers because nobody calls back. Then i recieved a text message 2 weeks later saying my car was going to be done and ready for pick up. This was a false text and i didnt recieve the car for another month after that text. Upon getting another text about 3 week later I thought my car would be ready to pick up. i called 3 times and nobody called me back until the following week and said your car is now ready. Bad Customer Service, poor phone/text system and slow repairs. sorry but I wont be back to the shop for any body work. The only reason i scored it a 2 stars was because the work was done pretty good, just everything else was a nightmare.
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February 2024 by أبو ريماس جبر
My car toyota sienna xle 2017
After searching for many places to repair car bodywork and comparing prices and services through customer opinions or stopping at those places to inquire, I found the Long Pond Auto team to be distinguished and have high morals, , and after their repair and installation of the bumper repair and paint for the bumper, as well as their doing additional work for free, such as removing scratches and repainting those places, I was surprised when I saw my car became a new car out the dealership. Words cannot express my feelings. I thank and appreciate all the employees and I advise choosing this place and I give them ten out of ten for their excellence in everything especially the reception as well as the services
My regards to all,
Jaber Ahmed Almugannahi
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September 2023 by Stephen H
Second time using Long Pond Auto Body in the past several years. This time my 2019 Nissan Murano had been damaged in a parking lot hit/run that required fender replace/paint. Tammy was great walking me through the process with ins. claim - scheduled appt sooner than I'd expected and work was completed sooner than anticipated. A nice surprise to find the car cleaned and polished up when I retrieved it. My thanks and appreciation to the staff at LPAB for the excellent customer care as well as the professional, skillful work performed on my car.
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September 2023 by Dan Tuschong
Great service and great people. Will always use their service. Hopefully not often though ?.
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September 2023 by Kathleen Fouquet
Very helpful and fast.
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August 2023 by Al Szydlowski
Had a mis hap w/ the rear gate of my Subaru and a moving garage door. Few dents, numerous scratches. Long Pond Auto Body warned me that it might need to be replaces as it's aluminum which doesn't always cooperate (no memory) with dent removal. So they gave me 2 estimates. I planned for the worst.Well, they were able to fix it (much less expensive!) kept me informed every day, and did an incredible job. Looks great! And they were a true pleasure to work with. Highly recommend.Service: Auto body & trim repair
