Kitchen & Bath in Rochester, NY

“I recently hired KitchenByPremiere for a partial kitchen renovation, focusing on a quartz countertop and plumbing. Throughout the process, I had the pleasure of working with Phil Adams, a project manager who stood out for his friendly and personable approach.Despite Phil's commendable efforts, we encountered several challenges, particularly with the countertop. The initial results were not entirely to my satisfaction, which I attribute more to the subcontractor, Solid Surface, rather than KitchenByPremiere. I found myself dealing directly with Solid Surface, which was not the smoothest experience.In the end, while the outcome was slightly different from what I had envisioned, I am content with the results, thanks primarily to Phil's dedication and hard work. His commitment to meeting my needs and his genuine concern were evident throughout the project.Would I recommend Phil Adams as a project manager? Absolutely. His professionalism and sincerity are undeniable. It's important to remember that unexpected issues can arise in any project, and Phil handled these with grace.However, my experience with Solid Surface was less satisfactory. At this juncture, I would hesitate to recommend their services for countertops. I plan to share a more detailed review of my interactions with them separately.In summary, while there were bumps along the way, Phil Adams at KitchenByPremiere has my recommendation for his excellent service and commitment.”

“I needed my kitchen and baths renovated and went to three places for quotes and look at their samples in the Rochester area. North American Stone was the easiest to work with by far. Ali was able to give me an estimate with a rough draft of my kitchen measurements and made sure I received the best slabs of granite through the manufacturer. The installers work was meticulous, and they spent so much time on the details, making a perfect fit. They were very patient and resolved my concerns (Jeff, I love your fix at the end of the stove). These guys worked on my kitchen and baths as if it was their own until it was perfect! I love my granite countertops and backsplash. Thank you Ali, Jeff, Joe, Rob, John and (Bill behind the scene.) You guys are a real professional team with a smile!”

“We had such a wonderful experience with Kathy, Doug, Don and the rest of the staff we encountered at Atlantic Granite. From the warm greeting we received upon entering their showroom for the very first time, to the amazing customer service throughout the process, getting all of our questions answered. Installation day was exciting and seamless, Don and Doug’s attention to detail making sure everything was perfect was beyond appreciated! I cannot say enough great things and will be recommending them to everyone. Now my mom wants the same counters lol! Big purchases can be stressful and sometimes not an enjoyable experience, but we will absolutely be returning to Atlantic for our next project when we move in the future! Thank you Doug and Kathy!”

“I just had my new quartz countertops installed today. I am in love! The countertops are perfectly made. The installation crew was unbelievable- there were 5 technicians - Cory, Andre, Craig, Chris and Max. Each guy was so nice and professional- they each had a role to play and knew exactly what to do and when. They were a like a well-oiled machine. I am so grateful that they cared as much about my countertops as I did! Their work is meticulous. I highly recommend this company for their people and their products!
Ellen C”

“We live in a house that's 105 years old. As we are getting older, we decided to remove the tub and replace it with a walk in shower. Getting in and out of a tub was becoming dangerous. We interviewed and got estimates from three different companies. Comparing the three, Wonder Showers and Baths was the clear leader. They were not necessarily the cheapest, but the quality of the material was perfect for our needs. They are solid and well built .

Other companies claimed they could do it in one day. Maybe, but I question the quality of the work. Wonder was very upfront it would take at least two days (with us, it was two and a half days.)

The installation crew, Ray and Bianca, were professional and very competent. Their work was amazing. The demolition, always a messy part, was quick and they cleaned up after themselves. The put in new plumbing as needed. There was an issue with a drain pipe that came loose. Totally not their fault - it is an old house - and they repaired it quickly.

The final product is beautiful. It is big, comfortable and exactly what we needed. The quality of work is perfect.

I would highly recommend Wonder for anyone who wants a conversion like this.”

“Bought my amazing Fabuwood kitchen cabinets from Emilio at kitchens by Savina, it was a stress free and all around great experience and exceptional customer service. Always eager to recommend them and will be shopping here for any future needs.”

“Melissa was the BEST!!! So personable and walked me through every step of the process. Extremely knowledgeable and easy to get ahold of. Cannot say enough good things about her and the service she provided. Would easily work with her and Rocky Mountain again.”

“We recently completed a kitchen and mudroom renovation with Empire Kitchen and Bath and could not be happier with the results. Mike and his team were very responsive and easy to work with throughout the process. With an initial consultation at our home, they got to know us and our style. Heather, our designer, then created a layout that put our vision on paper. She is very knowledgeable, always listening to be sure the design was meeting our goals, while expertly guiding us through the many product choices, colors, and features that we didn’t know were even possibilities. The final plan was then implemented by Alan, who clearly is a very talented and knowledgeable craftsman. His attention to detail and the quality of work was outstanding. Another positive aspect was Empire’s coordination with the flooring contractors, working around schedules as needed to get the job completed. The final outcome was exactly what we had hoped for and was done on time and without issues. The quality of the cabinetry and countertops is outstanding. Empire Kitchen and Bath made a typically stressful project a very pleasant experience. We would highly recommend them for your remodeling needs.

Judy and Dave Pennington”

“Countertop Creations fabricated and installed a new laminate counter on our new bathroom vanity. This is a local family run business and their work was fast and professional. And they were a pleasure to work with. So glad I found them.”

“We had an interaction with all 3 of the employees that were working. We were greeted immediately and shown where in the store we needed to look for our project materials. They were incredibly helpful when it came to picking each piece out, they offered a different view point, and made our selection process so simple and easy! They had all but 1 item in stock and while I cashed out, the 2 other workers helped my husband load everything into our truck.
I would highly recommend them, prices were extremely reasonable, and their selection was exactly what we needed!”

“We love this family run business. This is the only company that we buy our restaurant equipment from. Trustworthy and Great service! Mike and Chris Doherty are awesome!”

“If you want expert advice on your kitchen or bathroom project Jude is the person you have to go and see. She was fabulous! Helping us design our new kitchen and bath, giving recommendations and even reaching out to our builder for clarification. She even visited the site to make sure measurements are exact. Couldn’t ask for a better experience! Jude is the best!!”

“They shipped out a sink and any apprehension I had was unfounded. It was a box filled with eggcrate inside another box filled with eggcrate and it got the job done. The item was exactly as described, highly recommend them.”

“I wasn't sure what to expect when I walked into the store the first time. Holy smokes! It's like a beautiful warehouse filled with everything anyone could want for their home. Well organized, lots of choices, helpful employees and prices lower than Amazon. Like half the cost for many things. It's worth a look. I'll be back!”

“We purchased a patio table and matching sling back chairs. The representative at the store assisted me very well. She lent me a measuring tape to make sure I could fit the items in my car. She also requested help for me to lift the box off the shelf. I have never had a bad experience at the Greece location!”

“Very nice staff at checkout. Bathrooms could be cleaner. Good fun hunting for items. Please address people who bring pets (not even a service vest) into the store.”

“So was looking for Dove soap with Shea butter but didn't see so I've asked the guy who was working there he also told where it might be still didn't see it chatted with the guy and he said he would go and check in the back for me came out still saying that they didn't have said thank you cashed out and we left keep up the good work ?”