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February 2024 by Jessica Nhial
Great bank! CHERISE is amazing, she answers questions thoroughly, is patient and very accommodating. Cherise is so easy to work with , knows her stuff, and is highly responsive. In my time working with her, she gently guides you to make sure you are comfortable and secure with the decisions your'e making. Because of Cherise, I highly recommend the Kinecta Greece location!
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January 2024 by Billy Selner
Cherise was very helpful! The branch manager was also very knowledgeable.
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January 2024 by Rhonda Neal
This Dream Team at Kinecta West Ridge Greece Branch is awesome! Everyone of the Ladies are a delight to work with and have given my family profound financial moves.
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January 2024 by Devin Couts
Love these ladies they are the best
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January 2024 by Charisse Musson
I got hacked and Cathy spent soooo much time with me. She explained things that I didn’t know or understood. She helped me going through all my transactions and we went over them again and again til all of it was covered thoroughly. I was comforted when she told me that they will get to the bottom of it all. Cathy also gave me excellent advice as to how to keep my account safer. She was so professional and kind. I will be forever indebted to Cathy! Thank you Cathy! I now have happy holidays!
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October 2023 by Chris Volpe
I was hacked, and it involved fraud in my bank account. I went into the W. Ridge Rd., branch, and all the girls that helped me were incredible. Shannon, Cathy, Janelle and Cherise all worked with me on my account. They are incredibly knowledgeable and personable. Not only did they go above and beyond to solve all issues, but they made suggestions on to keep my accounts safer. These women should be acknowledged by the bank for the work they did. I would highly recommend this bank to friends and family. Give them a nice raise ????
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September 2023 by Justin Hampton
West Ridge branch are a phenomenal group of bankers. They were patient and very clear with the information I needed for better banking. To be specific CHERISE, JANELLE and CARRIE should be promoted with an added raise. Their easy going personality and spirit in the branch makes you feel extremely comfortable. Thank you again Kinecta.
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August 2023 by sandra stein (IN AND OUT JANITORIAL)
I am a member at the greece location at 1560 west ridge rd, Rochester, NY, I went inside to discuss why they keep overdrafting my account when I have the money in my account, I also have multiple screen shots of this happening, they refused to look, was calling me a liar, I will be more than happy to show corporate but there's no way to get ahold of them, and during my visit I was speaking to the branch manager and a black teller, i think named shareese decided she had to say something, that had nothing to do with her and when I proved her wrong about what she said she told me to leave they will not service us here. I told her no and she then proceeded to yell and then come around the corner of the counter and say " you don't know me , and what I'm about " so now you have tellers that want to fight a customer for asking were is my money. I have so much more to say but running out of room. Worst bank ever, will never recommend. And I'm closing my account asap!! Oh yah this was a business account.i wish there was a negative star rating. ???
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August 2023 by Tasha Bell
Cherise is a pleasure to work with and was very patient with me. She helped me understand the process of refinancing my vehicle and even helped me get a credit card with low interest. Thank you for your help and time.
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July 2023 by In and out Janitorial
I will never do business with this bank ever again or even tell people about them. And The black lady tried to fight with my girlfriend in the bank on West ridge rd in Greece I'm closing my account asap and they don't know what they are doing with business accounts. somebody needs to be fired bad! customer serviceBANKING DONE MOST DIFFERENTLY
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June 2023 by Shakira Howard
Cherise was extremely knowledgeable and provided phenomenal service with my banking needs
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June 2023 by Judy Miller
Cherise and Shannon was excellent today they helped and took their time with me and explained so I would understand.
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May 2023 by Lisa Sanchez
I had the pleasure of Working with Samantha at the Greece branch and could not be happier with the assistance that she gave me. I told her she went above and beyond and I meant it. I highly recommend banking at Kinecta Greece office. Not only does Samantha give you 100 percent but the other employees there are just as wonderful ?
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May 2023 by Grace Salemi
I applied for a loan and dealt with Samantha at the Greece office. The process was very easy and took less than 2 hours for everything
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April 2023 by Renee Hulett
Today I went in to take advantage of one of the services offered at this wonderful banking institution. Everything went very smoothly and I left a very happy and satisfied Member. The young lady who took care of me was very knowledgeable and personable. I am a new member looking forward to a very long relationship. Thank you Kinecta, Banking with you has definitely been different ❤️
