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December 2023 by Roger Janezic
My Kinecta branch in Henrietta provided excellent and timely support during my process to purchase a car. They offered an excellent rate and provided almost instant qualification and they also quickly provided a release lien from a car that was paid off long ago. Jason C was super responsive. I greatly appreciate all that he did to support our efforts.
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October 2023 by Sonia Minter
Excellent customer service
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July 2023 by Chanthana
Jennifer welcome me with no appointment and helped me open a new account for my son. The process was very simple and quick, whereas my long time bank (Summit FCU) turned me down for walk in with no appointment. Their rules are strict, especially their requirements on IDs. They don't seem too confident there. I'm glad that Kinecta (Xceed Financial) always came to the rescue every time the other bank failed me.
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October 2022 by Soowavy Diego
Hey had ah great call with Jennifer today she was such ah great help I also would like to give credit to mjay she helped me couple days before they are such nice people and are willing to take time out to help you situation I will rather go to that branch anyday….
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July 2022 by Jhanai P
I love Kinecta FCU, all staff are welcoming and helpful! Devin set up my account and while I waited offered me coffee. I was so excited about banking with a credit union, Devin offered so much helpful advice about my finances I can't thank him enough! He even referred me to a new car insurance provider, i would definitely recommend everyone bank here.
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June 2022 by Noelle Yeh
Jefferson Road staff is the Best. Always helpful and professional.
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May 2022 by Mo
Rude staff, not sure if they know the definition of customer service. Only one lady has been nice to me at this location other than that everyone else has been very rude and very judgmental. They need to treat all customers the same regardless of age or race.
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May 2022 by Matthew Wager
No problems here.
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May 2022 by D'Janna Fulton
I was anxious about switch banks but upon my arrival I was welcomed with smiles and instant greetings. Devin made my experience an even better one. He was very knowledgeable and explained the essentials of being credit savvy. Breaking down credit in terms that I could understand and showing me the tools to use was amazing. Prior to sitting with him I wasn’t as knowledgeable but once leaving I felt a lot more comfortable with my credit and saving Goals. I like that Kinecta doesn’t feel like your average bank. They care about their consumers…Thank You!
