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January 2024 by Kevin Sedita
Kiki was amazing and very helpful. Great customer service! She wasn’t rude or miserable at all. She seemed to genuinely want to work and help out. The 5 stars are all for her.However, I might only rate JH 3 maybe 4 stars. Mainly for the amount I was charged for my tax filing. Also not happy I didn’t get the return on their debit card. A huge reason I chose them too. Thinking I’d be walking out of there with a nice chunk of change at my disposal. Who knows, maybe I’m naive. Previous years were done at home by family. Another reason this year I wanted a tax pro to do it because I had some issues that I was unsure about and didn’t want to do things wrong. But WOW, did not realize I’d leave that much money on the table not doing it from home.Anyways, thank you, Kiki! It was a pleasure to meet you:)
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March 2023 by TF Cumbie
Great tax service, thank you
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March 2023 by Richard Lane
Great job service ?
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April 2022 by Kenneth James
Good day,Ms.Kennita James was EXCEPTIONAL. I was running a little late for our appointment and she was kindly forgiving. The process wasn't time consuming nor unpleasant. I don't usually use a "service " but I may in the future. Thanks Jackson- Hewitt.Sincerely,. Kenneth J. Faulkner
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April 2022 by Jasmina Beganovix
The lady that did our taxes was phenomenal. The only thing I would have to complain about is that I had to pay 600$ to get my taxes done. Which was ridiculous because I did my taxes with Jackson Hewitt the year prior and it was less then 200$Will definitely look into other tax services for the next year
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April 2022 by Mehmet Koksal
Kennita James was very helpful and was quick to take care of my things! Thanks!
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March 2022 by Ray McDonald
Didn’t know where to go for my taxes, googled filing taxes and Jackson Hewitt came up, I decided to call and Kennita was able to get me in that week. She was very friendly, professional and comfortable to talk to, ask questions and get understanding. Usually filing taxes can be very daunting and even stressful but she made my experience smooth. She printed out a nice tax packet too, containing all the information I needed. I got a good return, and was finished in time to visit a family member before heading off to work. I will be using them again next year! Give them a call :)
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March 2022 by Symphony Ross
Kennita Jones gave me a great experience.. she was patient, funny and I overall just felt comfortable with her. I recommended two of my friends because of her and they’ll be going to Jackson Hewitt to get their taxes done in the upcoming week.
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March 2022 by Danielle Polisseni
Kinnita was amazing in every way. She was very thorough, professional, and precise. I will definitely be going back to her again!
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March 2022 by Micah Jumpp
It was fast and easy good conversation made me feel comfortable honestly the best experience I’ve had in a while doing my taxes.
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March 2022 by Cristian marrero
Friendly service, really helpful with what I needed. Great experience all around!
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February 2022 by Kayleigh
The greece ridge mall location was amazing. The lady who helped me out was so nice and helpful and went above and beyond to make sure i understood all the new details of taxes this year. I will be back to this location again for sure.
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February 2022 by laila gaming
The greece ridge mall location was amazing. The lady who helped me out was so nice and helpful and went above and beyond to make sure i understood all the new details of taxes this year. I will be back to this location again for sure.
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February 2021 by Debbie White
Glenn was professional and friendly. He was very knowledgeable, and I left happy with the results. I will be back.
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February 2021 by Scott Berringer
Glenn walked through and explained in detail all of my questions. Very knowledgeable