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December 2023 by LeighAnn Ronco
Katelynn was absolutely amazing!! We talked beforehand to make sure we agreed upon on what we were doing. And she did just exactly that!! The price was perfect for the service I was getting, and she had such a calming presence. Definitely will continue going to her forever!!
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December 2023 by Amiee Story
Didn’t know this place even existed and wanted to get a haircut last minute and book online. I found them with the online booking option and was able to get an appointment over the weekend. Was clean, bright but mellow mood and everyone was very friendly. Got a nice haircut too, exactly what I wanted.
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November 2023 by Kelly Degraff
Love this place
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August 2023 by Seraphina Wilson
Please for your hair, safety, and holistic wellbeing please do not go here! There are other salons in Rochester that will make you feel welcomed, treat you with respect, do a wonderful job.This establishment treated me with little human dignity and changed the price of service.
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August 2023 by Kyara Wilson
Here is my honest review, I would like to begin with the good. The establishment was beautiful inside and the cleanliness was very well kept. Now onto my experience and why I can not ethically or morally recommend this salon.1.) Atmosphere: As soon as I walked into the salon I had a feeling that I was not welcomed. Maybe it was the lack of greeting from the staff, the stare of discontent on the stylist’s face while describing the services I was inquiring about, or a mixture of several things. The atmosphere was less than inviting.2.) Prejudice: The stylist that I spoke with, seemed to have underlying prejudice from the moment I walked in the door (a look of discuss when speaking with me, using terms like “your kind of hair”, hesitancy to book me, and cutting me off while describing services and my hair needs…. Just to mention a few) There were many red flags that I ignored trying to give her the benefit of the doubt. After describing that I only wanted maybe 10 braids, straight back she gave me a price of $50. I asked what I needed to do to prep for my appointment to make the process as easy as possible. The stylist stated she would wash, stretch and braid the hair. She told me to expect to be there for an hour or 2. After we agreed on the service and the price I booked my appointment despite my better judgement and listening to my gut. The day of my appointment I revived a message at 11:20am (my appointment at 5pm) stating she would be upping the price to $80. After receiving the text I gave her a call to ask questions. She refused to answer my basic questions directly, her tone was not friendly and some would say rude, she blamed me for the inconvenience of this occurring close to our appointment. Shocked by the unfolding of events and how I was poorly treated I told her I needed a minute to process and I’d let her know. She stated that I needed to hurry as she blocked out that time for me and it was already noon. I told her that was fine and I would let her know asap. As we ended the call I was notified my appointment was canceled.Upon receiving that notice I messaged her explaining I was not ready to cancel, that I was not happy with the was I was treated and how no one deserves to feel the way she made me feel. Her response included, that is was unfortunate but she doesn’t hold appointments, that her services are all priced out at a specific amount and the $50 we agreed on was too low so she decided to change it on a whim and charge more, and that she wasn’t being rude, that’s not her. She ended a vulnerable conversation with “have a great day babe sorry it didn’t work with us.”3.) Pricing Changes The Day Of The Appointment: My stylist and I agreed on a price ($50) for service. The same day as my appointment I was told that that was no longer going to be the price. It was going to be $80. Being shocked I said I need to think about it and discuss some things, she said that was fine just to let her know asap because that spot is blocked off in her schedule. As my finger could hit the end button to end the call I got a notification that my appointment was canceled.4.) 1/10 Customer ServiceAfter all the reasons listed above this is why I can not morally and ethically support this business. We live in a time with so much hate in the world and we should spend our hard earned money in businesses that betters this community, not one who tears down the community and specific demographics. Rochester we are better than this and I hope after reading this you don’t stand for businesses and/or individuals who foster prejudice, hateful, disrespectful, and unethical behavior and practices. Know where your money is going!
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July 2023 by Heather Fronczak
Kristy did a great job I got what I wanted for hair cut . If you need a hair cut go see Kristy.
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June 2023 by Mary Pettinaro
Very happy with Katelynn who has been coloring and cutting my hair for quite a while now. She does a wonderful job. I like the salon a lot as well Very relaxed and prices are goodService: Haircut
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May 2023 by Edie Parchus
Do not go here. My daughters hair was cut uneven on the sides and the color was not blended the same. She has big blotchy striped hair and it was different on each side. She paid $200 for her hair to be a hot mess and I took her to someone to fix the mess they made and paid another $100. We reached out by calling and email both and got no response from the hairdresser. When talking to the owner of the salon she said the chairs are rented out and she does not get any of the money paid so she can’t help us and we would have to talk to the girl who did her hair. I asked for her to have her call us and no one ever called.Service: Hairstyling
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May 2023 by Angelique Murphy
Kristy does my hair she’s amazing, very friendly and so nice to talk to. She is very knowledgeable and knows exactly what she’s doing, she explains what she’ll do with my hair bc i want a hair color (foilayage) to be exact. The time that she took with the talent that she have to make my hair so beautiful was exceptional! Her Salon are clean and has good ambiance too. Thank you Kristy you’re the best!
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April 2023 by B Best
Kristy did highlights and a toner on my hair and it turned out so pretty. She is so sweet and nice to talk to. She will be my new go to hair stylist for sure. It’s so hard to find good ones lately.
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January 2023 by Michelle Calabro
Danielle is amazing...she will always go above and beyond to make your experience exceptional. She's a great hair stylist and takes her time with her clients.
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December 2022 by Peg Polatas
Katelynn did such a beautiful job on my hair. Blending my grays and bringing out the highlights. Love it.. thank you . Will certainly be back ??
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October 2022 by Sara Hackett
Desiray is great! I always love the results of my cut and color. She's fun to chat with throughout the whole process! Salon is beautiful!
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September 2022 by Bobbi McBride
Kristy does my hair. I love the time and attention she gives to me and the way my hair comes out.
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June 2022 by Sarah Hallifax
Great Salon- clean and friendly. Alyssa and Tina are the best and do an excellent job!