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“Great store,first time I've been there in a while. Never a problem there finding help getting what you need, and they have just about everything a do it yourself person might need.”
“Love this store, they've got a little bit of everything for home, auto, lighting, tools, etc.Quality of some of the products isn't top notch, but, for a normal person needing things for home use, the prices are fantastic”
“Very clean organized store. Even with the section changes, it's still easy to find what you need. Employees on the sales floor checked with customers and offered help. My check out experience was great. Destin, my C.S. rep at checkout was absolutely the best and ideal employee. Very nice personality. I complimented Destin on his personality and workmanship. Tractor Supply, Latta Rd. is very lucky to have Destin on their team.”
“Very nice people. Didn't bother me while I checked online for car parts. Took me over an hour. Also, didn't bother me when I left without buying anything (caliper was sold out nearby had to wait for shipping.)”
“This is an old-school business with a great website. Don't expect a fancy storefront with slick confirmation of your order. When I called to confirm, Mike answered the phone and did confirm my order. It shipped out the next day, again with a personal email with tracking number. Refreshing to do business with a real store without call centers, or other trappings of modern online commerce. Keep up the good work, Mike!”
“I love this place! The associates are extremely knowledgeable and friendly. Whenever I am searching for an item, they know EXACTLY where to find it. Their prices are extremely low, but the quality is high. You can always find someone to help you if you are a novice like me. The store is clean, and everything is displayed in an orderly easy to view fashion.”
“One of the few staples left in Rochester...its a shame that there arent more mom and pop establishments left. With the large companies the personal interaction is missing! Love this place”
“I work for a door manufacturer (Alumatec). Joe is the man; I reached out to him because the local door companies in Buffalo weren't interested in bidding one of our door projects (Express Store in mall). Joe and crew installed this for us after hours and did a great job. Even though there was an error in manufacturing with the wrong coil side noted, he was able to remedy this in field even though it required a second long trip out there. Great, professional work!”
“Owner Dave was terrific!! He helped me with my lawn mower. Didn't even know this store existed!! Found it on Facebook. Just a wonderful experience !! Can't wait to pick up my lawn mower and shop for other items!!”
“I mean let's face it- this place is amazing and has one of the last publicly accessible groups of professionals/experts; plus are all reliable. Also, many great tested products, EPIC hardware section, and who else does full faucet internal component repairs/retro-fit/new-fit (?) Not many.”
“I loved this place. A real hometown shop. Emily helped me, and she was very knowledgeable about everything. I highly recommend them! I will be back every time I need hardware.”
7AM - 4:30PM
620 Meigs St, Rochester
Hardware Stores
“Went in to buy a Liberty Pump to do a sump pump replacement and had a specific model in mind which wasn't in stock, but their staff quickly found basically the same model in a lower HP which was properly the appropriate choice to begin with.They helped me pick out a check valve and even read my mind and brought out the brick platform that I was about ask for.For a first time homeowner, felt a little intimidated going into supply shops that seem to mostly deal with professionals who know exactly what they need - But had a very pleasant experience and expect to return for my future plumbing supply needs.”
“I ordered " chef cut gloves" and the staff was most friendly and helpful as to where and how to pick up items that were special ordered. The gloves are most awesome!! Wish I knew about them before my boyfriend cut the tip of his finger off!!”
“I am a Set Decoration buyer for movies and television, based in Toronto, Canada. We LOVE Historic Houseparts! We count on them for their reliable advice and solutions for our period sets. This week I needed several very plain 1950s bathroom and kitchen sink faucets. Kathy did some research and found the most perfect, unadorned 50's-shaped faucets for us. As well, she made sure that they were rush-shipped so that we could meet our always-unreasonable deadlines!Over the years we've used Historic Houseparts for fabulous vintage door hardware, hard-to-find window hardware, vintage lighting...They are always a wealth of information and can help us figure out how to retrofit something into a tricky location where we aren't able to alter the existing structure of the building. Thanks Historic Houseparts - you guys are the best!”
“I blew all my electric out after putting my son to sleep and had to send my poor mother out to get the fuse I needed. Jessica was the only one who helped her find the right one, other employees said they were out of stock of the item that clearly stated online was in stock but Jessica went above and beyond to locate the product. Great customer service, thank you Jessica”
“Yonung lady at customer service (Layla) sorry about the name spelling outstanding cust service hands down need more employees like her just a pleasure from start to finish Thank You for taking care of the issue because of her professionalism I will be returning to your store”
7:30AM - 5PM
1600 Lexington Ave Suite 344, Rochester
Hardware Stores
“Entrance for Prime Source is on the east side of the building door, says 346. The first door is the exit, go a little past, and the entrance will be on the right. You will u turn into the building, and the door opens automatically when you get close. There is only 1 dock door working, so I would check in before pulling the truck in. The forklift operator was very efficient and unloaded me in 20 mins for 21 pallets.”
“Thank you to the polite and professional young man, Daniel at the Greece store, who loaded mulch for me. He had a smile on his face, positive energy and just overall a great personality and attitude. I could tell he was tired from doing this all day, yet he took the time to talk and had a great work ethic! Thank you, Daniel!”
“Awesome! I just purchased new toys. In addition, I was lucky to find some paper towels!!! Which I can’t believe as PT is still scarce. Now I look forward to chores. yeehaw!”
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“I love Murphy's Ace Hardware store, They carry near anything for the home do-it-yourself enthusiast. I bought my Acorn Grill there, plexiglass and many other hardware and paint items. If your looking for the best hose you can depend on year after year, check out their Stainless Steel hose, it wont leak or drip and it incredible flexible and will not tangle like other hoses. You will love Murphy's Ace too.”