-
July 2023 by Mark Cold
Home grown goodness
-
May 2023 by Debra C.
Wonderful staff and services! The staff is so diverse and friendly while maintaining excellent customer service. My wife and I have been loyal members for years and plan on continuing to only bank here!
-
March 2023 by James Eckert
If enough folks put their money here...
-
July 2022 by M
I have been with the coop for years and have had great experiences. Special shout out to Robert.He is what customer service should be! He went above and beyond to solve the issue.
-
November 2021 by marc us
Completely customer first.Caring.Friendly.Efficient.Trustworthy.The benchmark model for every other bank that just doesn't get it.
-
October 2021 by Thomas B.
This FCO is customer friendly, however.... Their online presence is remarkably weak. It seems the code they use is antiquated and the response time is lousy. They recently updated the website and it's little better. It just seems so unnecessary with so much off the self technology available.
-
June 2021 by Book Worm
I had a wonderful experience with this credit union. Everyone from the tellers to the loan officers and even management have been super kind and receptive to my needs. The process itself was incredibly easy and the rates can't be beat.
-
February 2021 by norman houser
Smaller local credit union great customer service
-
October 2018 by alycia allen
This little bank is amazing. They treat you like family and genuinely care about your financial help. Best bank I've used.
-
March 2018 by June Capitulik
They are like family to me and have been for many years. I would not bank anywhere else. They helped me buy my first home, repaired my credit, given me advise on buying a car, insurance, any financial questions were answered in terms I could understand. You will never want to go anywhere else. If there were more stars they would have them all!!!!
-
February 2018 by Jaimi Washington
It's a great Bank! I can't give it 5 stars because the direct deposit comes so late. I just can't get used to me waiting until 10am Friday morning, when other banks have your check deposited by 6am.
-
December 2017 by Carlos G.
As a cashier Chris was the best taking care of my login issues with my smart phone. No drama and completed my request on the spot. Kudos to Chris and the staff at the Genesee Co-op. Thanks.
-
September 2017 by Carlos A Gomez A
My favorite co-op in Rochester. I feel like a real stockholder bec cashiers are not bean counters. You feel appreciated by competent & well-trained staff that don't need neckties & high heels to project professionalism.
-
July 2016 by Andrew V
Fantastic service
-
October 2015 by Melinda Phillips
Warm, efficient, knowledgeable, friendly, personalized service.
