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March 2022 by Jim Morgan
The entire organization is a hot mess. It used to be a wonderful facility, but the culture has taken a nose dive. ESLC is hemorrhaging employees due to the organization's egregious maltreatment of its staff. This transcends beyond the healthcare staffing crisis. The people flocking from the organization are doing so because they are disgusted by the mismanagement and poor treatment of staff, and I can personally attest to this. This place can't even pay the bills. Such a sad story that the wrong people were entrusted with the organization and now its tanking as a result.
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May 2021 by Jill F
Staff is rude and do not do their jobs. I come everyday and i have to clean my step fathers room. I guess they do not worry about the pandemic. Plus, he pays full price for this place.
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February 2021 by Heather Campbell
I have been a CNA for 21 years and I cN say that episcopal church home has been a home for me! I love going to work and smiling saying hello to everyone as they pass by! The residents are my life outside of my children. I can't be away from them for to long because I truly miss them as if they were my own family members. God shows his love through me and that is why I strive so hard. Compassion is the key to a successful long term care facility. I am so grateful to b part of this organization. Thank you.
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January 2021 by Mary Ritchie
The only reason why the residents would seem happy here is because they don't want any reprisal from staff, or they have dementia and cannot recall what has happened. My Mother who died - had at least 2 accounts of head injuries in which the nursing staff refused to order an C-scan to make sure there was no damage; a black and blue bruise covering half of the left side of her face and later- a dent in her forehead which you could detect just running your finger over it, as well as by sight - I have pictures. I witnessed her having to wait at least a half-hour - 50 minutes to get changed, many times I just did it myself or was told to do it myself- ( if I wanted to ).And after complaining about her care to the nursing director, Lei-Lei -The nursing staff got together and filed a report that I was disturbing the other residents - and was barred from visiting my Mother. Since then I've heard similar experiences from other people who've had loved ones staying at ECH. One lady was threatened by having her husband kicked out of the home after she complained and had to actually take him to the hospital - herself. The CEO was sent an account . What they do is side with the family member who visits least and has no idea what goes on at ECH - then they pressure them to act on their wishes - knowing that the family member does not want to get too involved.
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September 2020 by Michelle D.
My dad is currently here for rehab. The staff has been great with communication with the family. He gets physical therapy 6 days a week to make him stronger to go home
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August 2020 by Stephen Perrello
When your loved one dies, this is how they are taken from the facility. No dignity; no respect. Through the basement and down an unsafe ramp off the loading dock. Where the supplies come in, and the garbage goes out!! When the ambulance brings someone or takes someone, it’s right through the front door. Not when you die, though! A skilled nursing facility’s MOST IMPORTANT DUTY is to provide dignity to it’s residents in their less than golden years. Appallingly, this falls short!!
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May 2020 by Chara Lynn Potter
It is a great place to work, the atmosphere is positive and caring, and the staff is compassionate and you can tell how much everyone cares about the residents that live there.
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January 2020 by Mike W
So I've been in this place multiple times for work on an emergency basis. If i could give a 0, that would be saying too much. Their nursing staff is incompetent, argumentative to other healthcare providers when they come in to treat the patients that the staff is unable to care for. They have no medical patho/phys knowledge to the meds they assist with, and it shows with the status of the patients that they have to call ems for. Our elders deserve much more than the lackluster, complacent care that this facility offers. People do not deteriorate rapidly. They just don't care to notice as it blooms. I truly feel for those with no other option but to be at the facility. There's so many other places better off to care for those who deserve the best
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November 2019 by kathy dix
I was here for rehab twice for hip replacements. I was treated very well. Excellent care and fir my hip replacement also two years ago. My mother was in the nursing home for 6 months which was hard on me and my Mother but all in all she was treated wonderfully. Kathleen Dix.
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May 2019 by Jack Stewart
My wife came to the Episcopal Church Home just two months ago and it’s been a smooth transition for her. The staff are well trained and pay close attention to residents’ needs. Also, the PT and OT services are very good – I was pleasantly surprised by that! We enjoy spending time in the beautiful chapel every day which is right on site, and take advantage of the lovely living room to visit. The outside grounds are beautiful as well and the building which was built in 1967 is well maintained. I also like having computers available for use in the lobby, and have found the food to be very good. They also have a great hairdresser who does a great job with my wife’s style. I am very pleased with the Episcopal Church Home – must be seen to be fully appreciated.
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May 2019 by Gretta Brochain
My Mother has been here for about two years. During this time I have witnessed her quality of life and the dignity which should be maintained - decline. She has been left to sit in her soiled clothing for 50 minutes without being changed, which my Dad has complained about, as well. I've was told to change her myself on occasion. Most of the time my Mom looks disheveled when I come to visit her and usually has an odor. It looks like they never clean her wheelchair cushion; sticky, crumb-laden and smelly. My Mom has seems despondent; very little social stimulation, is subjected to the television programs the staff has chosen to watch. The dishes and mugs are dirty. Staff nurse falls asleep in front of the television. Upon complaining: no action taken and administration comes against family member for voicing concerns. Is this even legal ?
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May 2019 by John James Luke
This is the worst nursing home I have ever had the misfortune to visit. I've seen residents wet themselves and be left to sit in their urine for hours while the staff watches football on TV and the Administration does nothing. Despicable and contemptible. A one-star ranking is one star too much for this place. If you're thinking of putting a loved one here, don't. Put them in a dog shelter. They'll get better treatment.
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May 2019 by FX Turk
My Dad passed away in October, leaving my mother without a safe care plan. Frankly, we were terrified because they had made no plan at all in case one of them died. However, Mom was able to get into the Episcopal home for Rehab and make a smooth transition to permanent care at the Episcopal Home on Mount Hope.
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May 2019 by Judith Cook
If you don't care if your loved one is stolen from, has to listen to trashy interns private live dramas and otherwise ignored. There may be a couple decent employees but I never met them.
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May 2019 by Latasha Ramsel
I remember when I first got my certificate in 2001. The first place I received an interview from was this nursing home. The DON asked me if I was “on warefare”and “needed a job to get someone (I can’t remember who) off my back” lmao, so discouraging for an 18 year old.
