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January 2024 by B Marshall
I've been wearing DIA bracelets for several years and I love them! My hands are not steady enough to reattach them. I returned around a dozen DIAs asking for them to be reattached. To my delight and surprise, Emerson & Oliver replaced them with new ones! Best customer service I have experienced in a very long time. E & O stands behind their product 100%. I will be a lifetime customer! Love my DIAs!
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February 2023 by Kaberra Nobles
I'm a new customer and I wanted to love these bracelets, but they keep popping on me. if you're not delicate with them they will pop. I'm a little disappointed in the material so I tend not to wear it as much. I don't know if I'll order anymore
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February 2023 by Patricia Peralta
Excellent quality and excellent customer service. I will definitely purchase more jewelry from Emerson and Oliver
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July 2022 by Colleen Fede
This company has THE BEST CUSTOMER SERVICE!!!... and I'm addicted to buying these!! I've had a few issues buy nothing they haven't taken care of.... I'm sure I'll eventually own every bracelet...
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July 2022 by JA Radin
They sadly do not last very long for the price…
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June 2022 by Deb L
Best customer service ever! I really appreciate your help in replacing the bracelet that I ruined so my daughter didn't find out... it was a Mother's Day gift.
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May 2022 by Diane E. Goedecke-Gordon
I have spend 100's of dollars to have a stack comprised of each color. 2 years later every single one is now the stainless steel color. The finish on the charms has worn off and some have even rusted and now look cheap. Really disappointed. I can only recommend buying the stainless steel bracelets. The othes will end up disappointing you.
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April 2022 by Kimberly Ann
The most AMAZING customer service!! Their responses to your emails are with promptness. They are very detailed and thorough with any questions you may have. If a string comes a loose and your charm goes missing, they trust you and replace ASAP! I must say not only do I LOVE their customer service, I ABSOLUTELY LOVE their bracelets as well. I do wish we could get all the colors as the free sample pack to see which color we prefer the most.
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March 2022 by Dana Patterson
Offering the FREE bracelets is the best offer you could have ever done! I’m in! I will have several for sure! You can’t even tell you have them on. They are amazing! I love my jewelry but these bracelets are definitely something I have never worn before! Beautiful, flawless and simply stunning! Thank you!
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December 2021 by Karen Ann Clodgo
Today there was an error in my delivery of the monthly charm subscription. I called and Julie was immediately helpful and is sending me the corrected order right away. Also last month I was sent the wrong stone on an order and I decided to keep it anyway because it was still beautiful, she told me she is sending the correct replacement for that right away as well even though I kept the order I received. I’ve had nothing but positive interactions with this company. Understanding that the holiday season is bananas, they have most certainly been responsive and quick to resolve any issues. I’m slowly building my collection and I love them all ?
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December 2021 by Bonnie Richards
received my dia stirling silver set of 50 yesterday. They are as beautiful as I thought they'd be. I absolutely love them. Quickly delivery too. Looking forward to shopping at Emerson and Oliver again
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September 2021 by Kimberly Waggoner
Not sturdy at ALL. Ordered 50 and half have broke already. Snagged on the tiniest thread and boom broken bracelet. Do not recommend.
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July 2021 by Marsha Littiebrant Davis
This company stands behind their product!!
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June 2021 by Mackenzie Waters
Spent over $200 on the bracelets....half broke and some of the charms turned colors, like rusted. Looks awful. I just got them a few months ago too. Wouldn’t recommend.
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May 2021 by Crystal Hicks Ellender
Had several bracelets break. Very disappointed in the quality. Don’t waste your money!