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January 2024 by beanshirazi
As a result of my insurance (for many, many years), I had to use this pharmacy. I work in healthcare and my nature, when it comes to my new service providers, is very skeptical. Dan and Janine (the two main pharmacists) are friendly, VERY knowledgeable, and easy-to-work-with. I very highly recommend them both despite CVS being a corporate-chain pharmacy. My only complaint now is, with changed insurance, I will have to go elsewhere: my own preference would be to remain as Dan and Janine know their stuff and meet my needs perfectly.Dan even has good injection technique (he gave me my last COVID booster)! Very nearly painless!
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August 2023 by Patricia Johnson
Very professional and friendly
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July 2023 by The RebelRobot “RebelRobot”
One of the worst places to fill a prescription. Bad customer service. The pharmacy has the horrible hours and most confusing set of unknown rules that do not exist at other CVS pharmacies. Staff is lazy.
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June 2023 by Google user
One of the worst places to fill a prescription. Bad customer service. The pharmacy has the horrible hours and most confusing set of unknown rules that do not exist at other CVS pharmacies. Staff is lazy.
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January 2022 by Mrs J.
Stood in line to pick up my prescription this evening at 7:55. Watched an employee finish her shift and leave and another come in. There was a woman chatting about schedules- asking people if they were off the following day. She finally came to wait on me and I explained that there was a product that I was unable to find despite searching for it. She said Aisle 18. Since there was NOONE behind me or waiting, I askedher if I could grab the product quickly soit could be rung up together. She said "no! We are very busy"... BUSY? No. I stood and waited and listened to you chatting- if you were so busy then why weren't you working rather than chatting about your weekend plans? Plus you couldn't be bothered to show me were the product was? Terribleservice. I will be changing my pharmacy!
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November 2021 by Tammy P.
I am the type of person who doesnt feel comfortable hiding sharp objects
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February 2020 by Susan Oris
I needed some perscription medicines due to unforeseen lengthening of my visit, and the pharmacist was very helpful
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October 2019 by Earl Pearson
Came in to get more allergy medicine and was stunned to find a 365 tablet bottle of generic Claritin for $50. Avoid the price gouging and just go to Wegmans--they had a 300 tablet bottle for $10.29 (30 cents more than CVS is charging for 10 tablets). Won't be back.
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February 2018 by Sheldon L.
The best pharm in Rochester customer service is excellent store well stocked and organized.