“Best banking in Greece. Love that there is 2 ATM lanes where other banks only have 1, the iPhone app is outstanding, and all of the tellers and staff inside are wonderful to work with.”
9AM - 1PM
824 East Ridge Road, Rochester“Today I was having trouble downloading payoff statements for our mortgage. I called and thank goodness Natalia picked up the phone. She had all the answers. She was patient, professional, and thanks to her we will have all we need sent directly to our email. Thank you!”
“Went through Family First FCU to finance my first house and they were extremely helpful! Not only do they have a great First Time Homebuyers grant, but they helped me utilize every resource available to make sure I was able to buy my dream home. Mortgage consultant Julie Vella was great to work with.”
“Wonderful staff and services! The staff is so diverse and friendly while maintaining excellent customer service. My wife and I have been loyal members for years and plan on continuing to only bank here!”
“Was in speaking with Gabriella about a credit/debit card issue. She was extremely helpful and patient. took time to explain everything,and made sure I was properly taken care of and set up before leaving.”
“We have been members of credit unions for over 40 years (would not consider a bank ever again if I had a choice) and members of Summit Federal Credit Union for over 9 years. Not sure about the negative reviews I read about them but I have always found them to be exceptionally customer oriented, professional and always answered any questions or concerns we had immediately. I have never called Summit and gotten a negative response. Their employees are exceptional and extremely helpful when the older generation (like me) have questions about accounts. We transfer money to our daughter and grandson quite often (who live out of the country) and everyone has always been helpful with paperwork needed to complete transactions. We are so glad SFCR exists and would not consider going anywhere else for our banking needs.”
“I agree with the other positive reviews. The staff are very friendly and helpful and I've had nothing but good experiences here. Convenient location, easy parking, good hours, and attractive premises. Highly recommended!”
“Very friendly and extremely professional customer service. Clean, inviting, and well organized bank with plenty of parking. I would recommend this credit union to any business or resident of Gates Chili and surrounding areas.”
9AM - 1:30PM
250 Lake Ave, Rochester“I want to thank ESL Federal Credit Union Bank for protecting me from someone trying to commit fraud on my account. I sold my vehicle and payment was found to be invalid. Had it not been for the technology that ESL has I could have found myself in serious debt with the bank and possibly”
“Has been my bank for over 20 years and I still love it! Multiple banking options allowed for me to modernize this aspect of my life, and their customer service is on point!”
“Thank you to Kaliegh Zwald for going above and beyond for me! I called asking about different loans like home equity versus home improvement because I want to update my kitchen. Kaliegh was so patient and so kind and explained every single option and answered every one of my thousands of questions. She was incredibly professional, and made me feel at ease. Thank you!!”