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9:30AM - 4PM
824 East Ridge Road, Rochester
Credit Unions
“Always very prompt to solve and resolve any issues that come up. Recently i had a charge on my credit card that was not correct and I contacted Christine T at the branch and she quickly helped me with my issue and was very kind and professional in doing so. Her knowledge and experience are very helpful and put me at ease knowing my finances were secure and that my issue was resolved. Thank you.”
“I was a walk-in at FFCU and my timing was right! After signing-in, Clarisa was prompt, friendly and diligent.
Her patience and thoroughness helped in opening my new account at time of service!
Thank you Clarisa!”
“Best banking in Greece. Love that there is 2 ATM lanes where other banks only have 1, the iPhone app is outstanding, and all of the tellers and staff inside are wonderful to work with.”
“We need more credit unions like this. Big or small these folks help all. I have been a member a long time and I think we need to remember local markets and local companies don't always have the resources as the big guys. Sometimes its helpful if we take into consideration the mission of credit unions like this and the people they help. Not all times is going to be super easy but I know that its helping My people right here in Rochester NY not helping some equity position far, far away. Thank you for having us as members. Robert C. Ayala”
“We have been members of credit unions for over 40 years (would not consider a bank ever again if I had a choice) and members of Summit Federal Credit Union for over 9 years. Not sure about the negative reviews I read about them but I have always found them to be exceptionally customer oriented, professional and always answered any questions or concerns we had immediately. I have never called Summit and gotten a negative response. Their employees are exceptional and extremely helpful when the older generation (like me) have questions about accounts. We transfer money to our daughter and grandson quite often (who live out of the country) and everyone has always been helpful with paperwork needed to complete transactions. We are so glad SFCR exists and would not consider going anywhere else for our banking needs.”
“I love the personal touch at ESL, I've always gotten very attentive and excellent care with my financial needs and issues. Never felt better about any other bank!”
“I agree with the other positive reviews. The staff are very friendly and helpful and I've had nothing but good experiences here. Convenient location, easy parking, good hours, and attractive premises. Highly recommended!”
“Had a great experience working with Ms. Migliore getting pre-approved for a car loan. The process was straightforward and made my car buying experience the easiest ever. I was happy with the interest rates they could offer and was able to stay at a reasonable monthly payment for my budget. No hassle, no jerking around and trying to talk me into things I didn't need. I invested about 2 hours in person at Reliant and the dealership and Ms. Migliore communicated directly as needed, making it that much more simple and smooth for me. Thank you! ?”
“Anytime I've stopped by during work hours, it seems to be packed. I'd avoid coming between 11:30-1. If you do decide to show up between that time, be prepared to wait in line for up to 15 minutes with only 2 tellers working.”
“I want to thank ESL Federal Credit Union Bank for protecting me from someone trying to commit fraud on my account. I sold my vehicle and payment was found to be invalid. Had it not been for the technology that ESL has I could have found myself in serious debt with the bank and possibly”
9:30AM - 3:30PM
460 N Goodman St, Rochester
Credit Unions
“I have been with this credit union since the 1970s. and will certainly be with them as long as they are in business. I have never had a problem or a question not answered promptly. As importantly, I don't have to use a AI chatbot to answered my concerns. There has always been a real person on this marvelous invention that allows instanteous bilateral oral communication:the telephone!”
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“Kaliegh was the best. She was constantly going above and beyond for me!! She was so patient and answered every one of my billions of questions and emails. I can't say enough good about her to express my gratitude.”