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September 2024 by Gene Luvisi
I was very pleased with the valet service for my inspection, it made the process very easy. The person picking up and dropping off was very professional.
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September 2024 by John Padgett
Great customer service.
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September 2024 by Jim Saporito
I’ve never had a good experience with the service department. Every time I’ve taken my Lincoln in for any type of services there was a problem. For example from day one when I purchased the vehicle the back driver side tire would have low pressure. It would pop up on the dash gage indicating low tire pressure. I took it in 3 times for the same problem which I thought was ridiculous but, whom am I to say! Then I would have to fight to get a loner car to drive. Service people would say I’m sorry Mr. Saporito we don’t have a loner car for you. Well then I would have to sit there till my car was done. And I had other arrangements that particular day. Then the last time was a disaster when they deemed my car Undrivable there was a recall unbeknown to me I never got a notification in the mail or else where. But How long did it did I wait like the time when I dropped my car off at 9:30 my appointment was for 9:30. And I waited around till 2:30 when they finally gather up all the information they need to get me in to a rental car. Witch was a bunch of BS! Plus they had know technicians to diagnose what problem was. They sent it over to Ford store and it was hours before the had a specialist look at. In the mean time I had to take my pills because I have Parkinson’s plus I had to eat something with my pills and I walked to the corner Chinese restaurant to get some food to go with my pills. Because if I don’t eat I will get sick. But I do appreciate getting a rental car at around 3:30 to make my way home. If you would pass this on to John Cortese and he could respond to me as well because I don’t like pointing fingers.
Regards,
Jim Saporito
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September 2024 by Jill Swanson
@Rico was an amazing salesman. He was charismatic and thorough, easy to communicate with and explained everything about the vehicle. He left nothing unexplored. Pickup of my new SUV on my lunch break was short, sweet and impactful. Couldn't have asked for more. I am thoroughly pleased and will purchase from Cortese Lincoln in the future. I highly recommend!!
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August 2024 by michael tino
Well, the dealer did send one of their tax to fix a recall issue right at my house did an excellent job
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August 2024 by Eileen Wesley
Rico Anderson gave us a very good experience looking into and leasing a vehicle. He took us for a test drive and explained everything possible. He was so easy to work with, it was a real pleasure. That man deserves a huge raise and a bonus!
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August 2024 by Elise Carley
Always great customer service at Cortese Lincoln!
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August 2024 by Dan T Butler
My experience with the service department Cortese Lincoln was fabulous! I needed work done on my MKC and I was well taken care of. I am looking forward to buying my next Lincoln from Cortese!
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August 2024 by Dijana Nukic
Rico was amazing! He was attentive and got me an awesome deal
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August 2024 by John Harms
Was very happy with the total buying process. Really loved the look of the vehicle before going to see and test drive it, but Jonathan at Cortese really helped with identifying the features that made sense for me and my family. Would highly recommend!
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August 2024 by Kelly Crane
Always attentive to your time. Outstanding work and customer service.
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August 2024 by Rhonda LANDER
Convenient, quick and Clean.
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August 2024 by Cynthia Ford
Not good, car was at facility, owner request to check to see what the vehicle is in need of besides air conditioning unit. Was never told inspection was out. Never checked to see what else was needed
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August 2024 by Bambi Seidenberg
They had my car in for a maintenance and for an issue with a door. I appreciated the extra attention to figure out my issue and fixing it. They kept me posted the entire time.
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August 2024 by MarySue Napoleon
They have been very responsive to any request. Generally, I wait for the service to be done and their lounge is a very comfortable area.
