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June 2024 by Ray Lux
These folks will work closely with you to find exactly what works best for you. I’ve spent a lot of a money in this place and I’ll definitely be back. Super chill atmosphere that makes anyone comfortable. Little nervous about buying something spectacular? Ask for a beer or white claw. They’ve got you. Favorite jeweler and watch dealer in Rochester NY hands down.
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June 2024 by Michael Loeb
Sunny was terrific! Lots of great options were presented and my wife loves her new ring!
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June 2024 by Rachel Riley
We recently worked with Jenna to help choose and order my fiancés wedding band, and she was absolutely amazing! Jenna was kind, knowledgeable, professional, and made this experience for us so enjoyable. We ended up having a few other questions/needs about other pieces of jewelry and she was incredibly helpful. We will definitely be going back to Jenna and Cornell’s for all jewelry related needs in the future.
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June 2024 by Kelly OBrien
I will be a customer of Cornell’s for life purely because of the service I received from their manager, Jameson. I was a real jerk to him. I was convinced that I prepaid for a repair that I had not. Jameson went above and beyond to see if I had paid. He pulled video, documents, everything, and he returned my calls, even after I left jerky messages for him. When we finally connected and I looked at the receipt I received when I dropped off my watch, I was mortified. Cornell’s did repair my watch for no charge. I hadn’t prepaid, I pulled out my cc out to prepay, but it wasn’t charged. I was such a jerk to Jameson and,he remained professional, courteous, and kind to me. I will be a loyal customer because of how he treated me. My watch runs beautifully. Jameson is amazing. I would recommend Cornell’s for all your jewelry purchases and repairs!
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June 2024 by Corey
Always a pleasure to shop at Cornell's. Sunny is personable and very knowledgeable.
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May 2024 by trish ackerman
Returning to Cornell’s and working with Jennifer B. was the amazing experience it always is. Jennifer helped me design a stunning custom necklace for a gift. She also helped with the purchase of a timepiece for my son for his upcoming wedding. I live out of town but I will always come back to Cornell’s.
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May 2024 by Winchester Stuart
Kingsley was very accommodating and did a wonderful job helping us select the perfect set for our Anniversary!
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May 2024 by Jesse D
Friendly and helpful staff
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May 2024 by Paula Lunn
I love Cornell’s Jewelers snd especially Jennifer Bleecker the best sales associate ever. She’s been my go-to girl for over 13 years! She’s a great listener and never pressures you to buy anything. She has excellent advice and is always honest. Stop in and see her you won’t be disappointed! Every staff member is uber friendly even if you’re there just to browse!
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May 2024 by Paul Monachino
I have done 2 different purchases with Franca and she was amazing both times. Franca was super patient and worked with me to make sure I got exactly what I wanted and stayed within my price range. I will definitely be working with her in the future!
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May 2024 by Maddy Gruber
Beautiful jewelry! Sales staff is knowledgeable, kind and very accommodating.
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May 2024 by Anabelle Gil-Borges
I purchased my first Omega at Cornell’s in 2021 and became a loyal customer.I love working with Jenna, she is very helpful at keeping my wish list up to date and helping me find special gifts for friends and family.
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May 2024 by Marc Cohen
I’ve never had a bad experience with Cornell’s! Michael and Courtney, and the entire team, are thoughtful, considerate, patient, and hugely knowledgeable. We will never go anywhere else!
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May 2024 by Christopher Taylor
Kingsley was great to deal with, impeccable customer service. I am looking forward to building a long term relationship with Cornell’s and my family.
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May 2024 by Jenni Ralph
Excellent customer service!!