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September 2024 by Emily Kleisley
There is always something broken at this location. I’ve never came here and had something working. I’m talking about the vacuum and shampoo. It’s horrible it just takes your money and screws you.
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August 2024 by Rachel Castelletti-Gardner
Wish I could give 0 stars. The vacuums barely had any suction and they made my car smell weird. Never again.
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June 2024 by Robert Murphy
I must stop going here. You pay for the top wash, and the actual wash is no different to the basic. The 'rinse' only covers one side of the car. I'll travel further in the future to avoid this spot.
And please don't bother giving me the standard "please contact our customer service so we can better serve you". It's all pure window dressing.
But, yup, they replied and said..."please contact us so we can better serve you"!
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June 2024 by Lynn Spriggs
I went through the touch free laserwash! It did a fairly good job, but my car still came out dirty and there was still bird poo on it! Next time, I'll try the soft touch wash!
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June 2024 by Johnny
The car wash stopped partially through (stopped at the color polish coat), attempted to call the help line and was disconnected multiple times while ringing. Googled classy chassy car wash and got through to someone who owned the other franchises, they provided me with a number to reach the actual owner company. Got through to out of country customer service that provided a free car wash code that doesn't work at this location. Avoid this location at all costs.
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June 2024 by Scott Newman
Met the owner this morning- excellent customer service. Clean grounds. And we'll kept equipment and facility with fair pricing and easy access and parking. Looking forward to coming back to keep my vehicles clean.
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June 2024 by Herbert Adams
Average car wash
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May 2024 by K Jackson
I will preface this by saying that apparently this location is now owned by Splash Car Wash in Connecticut. I went through the car wash to remove bird poop, and when I came out the bird poop was still on the car. It didn't look like it had budged at all. On top of that, the car had dusty water marks all over it, like when it rains on a dirty car. I called customer service and they gave me a code to go back through the wash. Same results the second time. I was told to call back if that was the case in order to get a refund, which I did. I waited on hold until they disconnected the call. Their phone lines close at 7. *sigh* I will try again in the morning.
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April 2024 by Joseph Pulitano (WildcatMAD)
Needs repairs.
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March 2024 by Clorinda Rohr
Update: a VERY kind gentleman/manager (Ray V) called me after my review and got me my refund and also apologized for the problems I had at the car wash. He mentioned that the carwash recently came under the Splash ownership and changes are being made with regard to the maintenance and upkeep of the bays, etc.. I believe him and will definitely give them another try in the future.
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March 2024 by Michelle Lattimore
Decent
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February 2024 by Jamie
Many moons ago this place was a great place to grab a quick and efficient wash! Now everything is broken and if it something doesn't have an out of order sign posted 95% chance whatever you just paid for won't work at all or it'll work but not the correct way. Instead of washing solution it's water that come out. Given it many chances and today was my last. Saw lots of pissed off customers who I'm sure feel the same. Shouldn't be open for business when nothing works.
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January 2024 by slimer green
Quarter machine not working ?
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January 2024 by Dave L
Customer service is always good. Lasercar wash is the only thing that works. The self service and soft touch never seen to work and always have an issue. Does an ok job. Higher rating od the self service and soft touch didn't have so many issues.
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October 2023 by Susan Ferrari
Seems to always take money and gets stuck in the hand sprayer