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December 2023 by ting lu
I had my first ever head spa here. It was amazing not like the Asian head spas I seen on tik tok but it was relaxing. you do spend most of the time under the steamer.
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November 2023 by stephanie g
A year ago I gave a five star review. I had to change this review due to a recent experience. I received an estimate and went in for a consultation before my appointment for highlights. My estimate (which I received via voicemail and email) was for $260. When my service was done and I went to pay, I ended up being charged over $750!! After my Aveda rewards coupon of $75, I paid over $675. At no point was the price increase discussed by Chi Wah or the two women she was training during my service. I can understand an estimate is approximate and not a solid number. However, a bill over $700 without prior discussion is unethical and shocking. I am equally disappointed with the lack of understanding by Chi Wah when I tried to kindly express how concerning the price jump was and never heard back after two attempts. As such, I will not be returning, despite my time there as a client.Service: Hair coloring
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October 2023 by Patrice Henry
This salon is the best! Chi Wah and her staff are incredible. She has been my stylist for over 30 years, and that in itself says it all.
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August 2023 by Elena Viscardi
Head Spa Scalp & Hair Treatment Review: This is the only service of its kind in Rochester so it was worth every penny. My hair feels healthier and lighter after one session. My frizzy wavy hair now has a more sleek defined curl due to health restoration. Chi Wah is personable, friendly and happy to share her expertise.
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August 2023 by Nicole
This place is fabulous. Professional and caring! They use high end products and always do an amazing job. Salena is an amazing person and I always look forward to seeing her!Services: Shampoo & conditioning
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August 2023 by Kamakura-San
I enjoyed meeting up with my hair stylist Heather and Chi Wah. She is really nice and friendly and does my hair really well. My mom has been going there ever since we have moved to pittsford. Great service.
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June 2023 by Odelia Yott
Chi Wah gave me an amazing haircut. Overall a wonderful experience.
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May 2023 by Alina Mokrzan
Wonderful inclusive atmosphere with the best hairstylists in Rochester. I’ll only ever let Salena touch my hair from here on out! Worth every penny.Services: Haircut
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April 2023 by Shereen Fawzy
Did not even know how to color my hair... and butchered us both. Refused to listen and just did what she wanted, then charged us a fortune and refused to accept responsibility. Avoid this Chi Wah supposed expert... you will be highly disappointed. Even fought about a tip! Greedy person..Thank God we went to Julianna salon who confirmed how uneven our cuts were and patches of hair missing. And they charged us less than half of the awful overpriced Chi Wah salon... Thank you guys!
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April 2023 by Kimberly Clark
Heather is the best!! I look forward to coming here....it's my zen.
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April 2023 by Bill Bukowski
I started going here after growing my hair out as opposed to just cutting it short at the at the cheap and easy places. My wife suggested I use her hair stylist for my hair her name is Heather. And I must say after a year and a half of having relatively long hair for me it has been a very positive experience. Heather has done great things with my hair even when I let it grow out cuz I typically don't go back for a few months it still looks good until she can cut it back down again. Everybody in the building is friendly and it's nice to sit there and have my hair taken care of. I can see myself for some time sticking with Heather and if she decides to move on to a new career I'll have to find somebody else. In the end if you're looking for a good haircut and you don't want to think too hard about it put your hands in this team and I'm sure they'll treat you well. It should be noted that I am male and that when I say long hair I just mean it's not a buzz cut.
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November 2022 by Roberta Schwartz
Always the best cut imaginable! Thanks, Chi Wah!
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September 2022 by Error file
I enjoyed meeting up with my hair stylist Heather and Chi Wah. She is really nice and friendly and does my hair really well. My mom has been going there ever since we have moved to pittsford. Great service.
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July 2022 by Amanda P.
Love my new short cut from Chi Wah! I have been coming to Chi Wah for haircuts since 2002...wow, 20 YEARS! In fact, she gave me my very first short cut in 2008 and I loved that one too! It grew out awesome and I never even needed a re-shape in between. Sooo, admittedly most of my cuts have been when I have had long hair...which for me is the hardest for a stylist to get right. Chi Wah honestly has been the only one who looks at my face and balances the length of the layers to the shape of my jawline, cheekbones, and amount AND texture of my natural hair. She TRULY gives a custom cut! She is as talented now as ever and quite honestly, she should start her own school teaching these techniques bc they are SEVERELY lacking in the industry, and desperately needed.
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June 2022 by Lorie C.
This is my first review that I have ever left for any business. This review is due to the fact that I'm so disappointed with my cut. I went in for some maintenance on an existing cut that I was happy with, it had just got to long and needed some shaping. This is exactly what I told the owner but it's not what I got. She cut my hair completely off and in a style that I will have to say is the most unflattering cut I've ever had. I would not recommend this establishment at all and I have to live with how I feel about myself with this hair for the next several months until it grows enough to get it back to where it was.