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December 2023 by William Ouweleen
We were referred to Caring Transitions by Marc Anthony Arena before we even had a need for their services. However, just a few short months later my Dad needed to be moved into an assisted living facility. Moving him from his house into the Highlands at Pittsford was seamless. They handled everything from wrapping and packing items to unpacking and putting things away on the day we moved. All settled in on the same day we moved him. IMPRESSIVE!!!
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December 2023 by Valerie Low
Caring Transitions provided turnkey support for our parents home clean out, clean up and then listing and selling the home. We were very pleased with the work that they did at every step of the project. From day one on through to the sale, the process was seamless and fast. The communication was great. Karen and her team were super. I highly recommend them.
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October 2023 by Kathleen Wax
Caring Transitions is a dream come true!! Karen and her team handle everything from the smallest detail. The service was outstanding, efficient, and done with great care, concern and respect.
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August 2023 by Susan Jablow
Caring Transitions was a pleasure to work with. They helped us empty our family's member's home in preparation for selling it, and also packed our family member's personal belongings so that she would have what she needed when transported to a new home. The staff was kind, personable, and efficient. They made this move pleasant for everyone involved, and took care of items so that everything was transported safely.
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August 2023 by Marcianna Caplis
I cannot say enough good things about the Caring Transitions team! These folks are thoroughly professional, and at the same time are friendly, caring, and helpful. They move quickly, efficiently, and do a fabulous job. I highly recommend them.
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July 2023 by Emily Gabriel
We have used Caring Transitions two times to downsize and move my elderly mom. Each time has taken the stress out of the big emotional effort to move her. The staff is not only very professional, but also warm and caring to ease the emotional impact of moving. I highly recommend Caring Transitions if you’re getting ready to downsize.
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July 2023 by RG Thompson
Karen and her team were fantastic! They managed everything so I could worry only about caring for my parents. Their help was invaluable in multiple ways and really helped when I was having trouble getting my father placed on a quality facility.
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January 2023 by Ed Maier or Barbara-Ann Mattle
Wonderful service - very professional. My friend was very pleased
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December 2022 by Kathy Wolf
Disappointed! Although the company did a quick and complete cleanout of my Mom's estate, that we couldn't have completed ourselves, there were many things that could have been better... 1.) The online sale contained very little of my Mom's household items, most went into a dumpster. 2.) We were told many items would be donated, yet it seemed that a lot of furniture and other household things went directly into the dumpster! We received no information regarding donated items. 3.) A cabinet drawer was clearly marked with a sign to "Leave all contents as is, do not empty, items are for new homeowner." The sign was removed, everything emptied. These things had great sentimental value to my Mom and were gifts for the new owners. 4.) During the clean out stage, there was little communication about what was happening. We would NOT recommend this company.
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May 2022 by Cathy Helm
We had an exceptionally good experience with Caring Transitions. They did a number of things for us: helped my mother plan her move to an independent living apartment; oversaw the packing up of all the things she decided to take with her; unpacked and set up the apartment so that it was ready for her when she arrived; came back to the apartment a few weeks later to move some boxes into the apartment building's storage room and to help my mother hang pictures; and dealt with everything that was eventually left behind in the family house--selling it, donating it, recycling it, or throwing it away. They arranged to have the house thoroughly cleaned, and then Karen, who is also a real estate agent, put the house on the market and sold it within a week. And all this was during the pandemic!They also helped me and my three siblings transport to our own home cities the things from my parents' house that we had each decided to keep. The work they did for the four of us was particularly complicated, because we live in four different states and each needed a separate set of arrangements. Caring Transitions put things in storage for two of us and sent furniture and boxes to the other two. My things had to get from Rochester, NY, to Los Angeles, and Karen Menachof and her fabulous employees worked with me to get the best price, which turned out to come from using some of the space on a moving truck that was coming across the country. They packed ten boxes of antique china, books, kitchen equipment, pictures, and keepsakes of various kinds, and every single thing arrived in LA in perfect shape. The large items they shipped included several pieces of antique furniture, as well as an eighty-year-old wooden doll house, for which they had the moving company build a special moving crate. Again, everything was in perfect shape when it got here--nothing broke or got bent or even scratched.They consistently used care and judgment in handling all of our family items. And throughout the entire process, all of the Caring Transition people showed great sensitivity to my mother and to the four "kids." For all of us, this was a very difficult and sad time, and their experience in this specialized type of work and their sympathetic attitudes helped us all tremendously. They guided us in making decisions and took as much off our shoulders as they could, without ever acting interfering or bossy. they made the process much easier than i ever imagined it could be. I cannot recommend them highly enough!Services: Senior moving
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May 2022 by Ann Henderson
Caring Transitions was a huge help in prepping my parents’ home for sale. They organized an auction, cleared out items we did not need or want, and disposed of clothing and other goods that could be donated. They were organized, efficient, and knowledgeable. They offered advice on transporting items to the new residence and provided expertise on dissolving the home. The family is very grateful for their assistance.Service: Senior moving
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May 2021 by kathy bishop
We used Caring Transitions of Rochester, NY to hold an on line auction of all our household items. The service was well organized, from the staging of our items, to the pick up of the items, and finally the itemized statement.Karen and Dan, the owners, always returned our calls in a timely fashion. Everything was explained in detail. They had the extra challenge of dealing with COVID 19 precautions, which was handled properly.We chose an on line auction due to a poor experience with a “live” auction. Since we have been personally involved with both kinds of auctions, we can say with confidence, the onauction proved to be a better choice.Thank you Karen and Dan
