7:30AM - 5:30PM
4401 Lake Ave, Rochester8AM - 5:30PM
951 Panorama Trail S, Rochester“Brought my vehicle to CARSTAR after a deer hit. Mike and John were extremely professional and responsive! I felt very confident about the work that was being done, and my vehicle looks perfect.”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester“Kevin and the staff did a prestige job on my vehicle, had it done in a timely manner, detailed the inside as well. I would recommend them to anyone! Thank you again Kevin and staff ! Happy New Year to you all!”
“I arrived at Goodman Glass needing a glass replacement for a door. I was served quickly and efficiently. I was able to get the glass home and in the door all before I needed to get to work. Thanks!”
“Install was quick and professional. They noticed I was trying to work remotely while they did my windshield. So they set me up in their conference room. Only disappointment was I didn't get to meet the office cat others have mentioned.”
“My husband's car needed work and quickly! JG Autowerks took care of the required repairs in a timely manner and at a fair price! The staff is great and very knowledgeable and friendly!!! I love a good experience with auto repair shops since they often get a bad rep!! Thanks, JG Autowerks!!!”
“Chris was a joy to work with. He kept me up on everything that was going on with my car.
GREAT CUSTOMER SERVICE which is hard to find in today’s world.
Thank you!!!!!!!”
“I am very happy with the repair work done by Gerber on Lyle Avenue. The staff did a great job explaining in detail what was involved. The techs did an awesome job in repairing the damage from our accident. We appreciate it. Also thanks to the clerical staff. Very professional.”
7:30AM - 5:30PM
750 Lee Rd, Rochester“My insurance agent set up my appointment with Glass America to repair a chip in my windshield. Frank K. came to my home exactly when he said he would. He was very friendly, competent, and efficient. He quickly got the job done, and I could not be more pleased. Thanks Frank and Glass America.”
“Edit, 7/29/24, I have horrible luck, someone else hit my parked car, destroyed my drivers door. Went straight to Gerber and had another great experience, second time in two months, crazy. Highly recommend!
Original, 6/2024Very impressed with Gerber. My car was hit and run, while parked, for the third time in 18 months, so for it to happen again really got me down. I took my insurance recommendation to go to Gerber. The staff was very attentive and nice. I felt like they went above and beyond and treated me as family. They also called me twice per week for updates on my car which I thought was a great touch. Another plus, I had rental coverage and there is an enterprise a few blocks away. They had a close relationship with Gerber, they picked me up and then told me I could leave the car in the Gerber lot when my car was ready. Between Enterprise down the road and Gerber, I was very pleasantly surprised and uplifting given the challenging circumstances.”
“I would 100% refer people here. My door needed to be replaced and they didn't even forget to switch out the beam that projects the Mercedes sign on the ground. That is such attention to detail I am literally speechless. I thought forsure I would have to replace it myself, just wow ? Not to mention the office staff on Monroe are so personable and friendly, it makes it easy and comfortable.”
“Not sure how it happened but woke up and saw a crack in my windshield. Used my insurance to make a glass claim and had a choice of appointments within a few days. I had to wait a bit longer due to some other things not related. Also insurance didn't give me the option of a mobile appointment. I didn't try calling or anything but if I need this again. I'd try that. This location is in a high traffic area. There is a star bucks and Tim Horton across the street as well as other spots to eat if you're waiting. My windshield replacement was covered fully by insurance. I did pay for new wipers and a rain treatment though. The work was done within a few hours. I did do a check of the work before cashing out. Didn't notice any issues. They also restuck all my window stickers and EZ-Pass transponder. I did not request OEM glass but haven't noticed any issues driving after picking it up. The work is warrantied. So if there are issues, I won't hesitate to have that handled.”
“Some of the most courteous, professional, and speedy staff in the auto repair industry. I was simply blown away at the attention I got when I arrived. The clerk walked me through everything and it took half the estimated time.”
“I’m so impressed with the customer service and support I received from Xavier at Safelite. He was very throughout, pleasant, and kind! Thank you again for saving the day Xavier!”
“The day I dropped my truck off to be repaired. I was met by the friendliest customer service raps. As the process went through for my trucks repairs my customer service rap. Handling my case called me once if not twice every week. While my truck was in the shop to let me know where it was in the process, and when I would be able to pick it up. I will go back to this shop and I highly recommend it to my friends and family.”