7:30AM - 5:30PM
4401 Lake Ave, Rochester“Customer service was excellent from start to finish, there was no guessing as to what was being done to my vehicle due to regular updates, rental service was also amazing being Caliber had everything in place from pick-up to drop-off. My vehicle has no lights on dash as before & the outside bumper looks brand new, Amazing job.The crew on Lake Ave. Rochester NY. Is AWESOME, keep up the great work!!”
“I rarely leave feedback but Morris Automotive provided such exceptional service that I'm happy to leave a review. They were quick with getting my student daughters car in and repaired. Great communication, great service, and a level of honesty that is rare 8n the repair industry. As an out-of-town dad, it's a good feeling that there's is a quality shop nearby for our needs. A+++++++”
“Chuck Markman and Jim Hunter were professional but most of all friendly and personalable.
Chuck and Jim is one of the reasons I keep coming back to Ralph Honda because they make you feel part of a family.
They both deserve a raise
Patti Vawter”
7:30AM - 12:30PM 1 - 5:30PM
78 Cedarfield Cmns N, Rochester“Very professional and courteous. They made the process of having my car repaired so easy, and my car was clean and ready to go when I picked it up. I would recommend anyone in need of auto repair to use this shop”
8AM - 5:30PM
951 Panorama Trail S, Rochester“This was my first time getting repairs at this facility, however, I was treated warmly and was kept updated on the process from start to finish. John, the representative who assisted me, was up front and honest about what could or couldn't be done. When my repairs were done, what I was a told wasn't a possibility, was done. I'm truly impressed and thankful and would go back if I or someone I know needs assistance.”
“I went to them for body damage on my Model Y and they were fantastic from start to finish. Rose was extremely helpful and kind throughout the entire process from questions, rental and all the way to keeping me updated. Joe was extremely knowledgeable and gave very realistic expectations which I absolutely appreciate. Finally the repair work is fantastic the panels and parts that were replaced look even better than when I picked my car up from Tesla. I highly recommend them for any repair work!”
“I would never use another shop! Gina was amazing my Dodge looked perfect.. communication was awesome with daily updates and pictures I HIGHLY RECOMMEND THIS SHOP there is not enough stars for this place”
7:30AM - 5:30PM
100 Winton Rd N, Rochester“No one ever wants to employ the services of a collison shop...but if you find yourself in that postion, Vogel's Collision is THE place to go. They are professional, courteous, and do fantastic work.”
“I was very impressed with my experience at Woody's. The staff were professional during every part of my insurance claim. The end product was something to be proud of. It is everything you would expect from a family run business that has been open as long as they have been.Service: Body & Trim”
“I took my car to Rochester collision after reading excellent reviews to get my car repaired I picked my car up today it was clean inside and out it looks better than the day I bought it”
“Dennis is amazing! He stayed late to let me take a test drive, and when I had questions, he called me on his day off. He gave us a great deal. I had already known that the service at Porsche Rochester was 5 star from working with Paul but didn’t realize the whole dealership created the best customer experience until I met Dennis.”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester“Awesome. Would highly recommend. They keep you updated almost daily during the week with text updates as to where your car is at in the process and give you a timeframe to expect it to be completed. I was also shocked when I opened my car door and it had been detailed inside and out. Thank you!”
“The staff at Kurt’s garage are very professional and have great customer service. I’m very thankful they took my car in right away and explained everything to me in a way I can understand. Iwill say they come highly recommend will be coming back again. Also the lady at the office is amazing!!”
“Super thankful for Chris and his hard work. Spent all night making sure my truck was ready for business in the morning. Lucky to have found auto finishers and an owner that cares about customers and their businesses.”
“Had damage from a deer. Dan was great to work with and he did the repair in a fraction of time as compared to what other companies were quoting. Car looks good as new!! Highly recommend. Palmero's.”
“**** * 03/19/2024Last month I needed minor collision work done my new car. On a recommendation from a friend,I visited Sofia Collision and Frame. I met with owners for an estimate and description of the repair work and parts that would be needed. They gave me a tour of their immaculate shop and state of the art equipment. I was given a date of completion, pending parts. They met that date on time. When I picked up the car, I noticed they detailed the car inside an out. My hats off to Chris, James, Bob, and all the staff at Sofias. In my opinion, they have checked all the boxs and deserve a 5 Star rating. Thank You”
8:00 AM - 5:00 PM
270 Anderson Ave, Rochester“Tony is a master at collision repair. He gave a a quote that was more than reasonable, and the work that was done to my car was impeccable. My car looked better than new.He is honest, and even finished earlier than promised. I Would highly recommend Tony's Collision to anyone looking for professional and reliable work.”
“ATTENTION LADIES!!!My wife recently banged up the front of her Toyota Highlander. She felt absolutely terrible about it and wanted to handle it herself. She didn't want to inconvenience anyone else due to what she called a "stupid mistake". We did discuss her feeling someone may take advantage of her "because she is a woman". I am happy to report this repair shop never did anything of the sort. They were very helpful in explaining everything and worked with her to get her in and done in a timely fashion. I personally have never met anyone at this repair facility. However I seen the end product and they did a fantastic job getting her Highlander looking sweet again. She definitely raved about the way she was treated and if you ask her this is the only place to go. So fear not about being mistreated or taken advantage of at this repair facility. Furthermore thank you Ultra Fine for taking great care of my wife and fixing our ride like it was your own!”
“100% would recommend and plan on taking my vehicles back in the future for any collision work. Professional, fast and work was impeccable. My truck came out flawless and I couldn’t be happier.”
9AM - 5PM
491 Elmgrove Rd Suite 100, Rochester“Josh’s attention to detail is outstanding and he has so many tricks and techniques to get the job done correctly and efficiently. He puts work first and has lots of pride in his work. He knows his stuff. Best detail shop around!”
“They are a class act. No one could beat their professional service and most of all customer service. Zack is the best. Always followed up to make sure we were happy!!”
8AM - 5:30PM
4560 W Ridge Rd, Rochester“Don’t go anywhere else! The whole crew at Semple’s Is honest and stands behind their work and their prices are the best in town! Any paint work or body work I need done, I always bring to Semples!Services: Painting”
“Awesome service I was told my car was here when I got there it was not they were so nice they took the time took call around and find it for me even gave me directions and told me who I needed to see food people here”
“Update! Car repaired and looks like new. Everyone is friendly and explained the remaining claims process to me. Definitely will work with Vargas again!!
Stopped in at lunch and everyone was so nice! Carlos scheduled my appointment for Monday!! More to come...”
“The service was very professional and the staff was very easy to talk to and deal with. The work was done on time and overall everything was a smooth transition! I was always satisfied with my repairs!Services: Painting”
8:30AM - 5:30PM
1343 Hudson Ave, Rochester“I knocked my driver side mirror off while attempting to back into my garage. The replacement great,and affordable .They were very nice,. I highly recommend this shop! Customer service is key??”
8AM - 5PM
73 Marway Cir, Rochester“I recently had Crash Champions in Gates do repair work on my car. This was my first experience with them, and it could not have gone better! The work was done ahead of the quoted schedule, and the communication, from making the initial appointment, to picking up my car, and everything in-between, exceeded my expectations. I was never left wondering where they were in the repair work, because they kept me updated throughout the entire process.
I would especially like to give a shout out to Mike, who went WAY above, and beyond to accommodate my inconvenient schedule, so that I could pick up my car.
I know you often hear this, and it seems like just another thing everyone says, but you really don't find that level of customer service that often anymore!”
“I had a truck that had less than 150 miles on it and someone tagged me in a parking lot. The dent and scratch were in a bad spot on the rear fender. The dent and scratch were completely restored and the truck again looked like new. I would highly recommend The Dent Guy for quality of work He was also very accommodating with scheduling at a reasonable price.”