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June 2024 by Thomas DeMarco
Everyone at the store is super helpful
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June 2024 by Bobbie Lavner
Jerry was extremely helpful with my daughter and myself as she was deciding on a new floor for her home. I suggested going there because of their outstanding service and highly recommend them. Ask for Jerry.
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June 2024 by Dawn Larsen
Chris, Tommy, and Sean did an amazing job on our floors! Very precise and detailed. They were professional and easy to have in our house all week. They clearly care about making the customer happy.
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June 2024 by Janeen Gary
We had a carpet installed in our game and family room on the 16th of may. Jerry the salesman was very knowledgeable about the product he had in the store and found the perfect carpet for our purposes. He set up a time and date to measure our rooms and showed up on time. We set up a date to have the carpet installed with only a two week wait. The installers called the day before to confirm the date and time of installation. The called to inform us they were on their way on the morning of installation. These installers knew there business and went right to work after a brief chat to see if there were any special instructions or requests for the project. They. Brought up two things to make the job look more finished and gave me time for the modifications to be complete before the installation. The two installers did an outstanding job on the installation and fully cleaned up the area leaving nothing but a beautifully completed room and our opportunity to admire and enjoy the beautifully completed rooms. And so I don’t forget the little things they even vacuumed the entire carpet before their departure. Most of the work I have had done recently came with a lot of problems but this company is highly recommended for their outstanding work and professionalism and their commitment to doing an over the top job for their customers. Thank you for doing the most gratifying job for us.
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May 2024 by Family Gis
I can't speak highly enough of Dave McKeown, Store Manager at Bill's Carpet Center! Dave's expertise and guidance made the vinyl flooring selection process effortless. He went above and beyond by allowing us to take samples home, ensuring we made the right choice. When we encountered an uneven floor, Dave recommended the perfect solution to level our floor. He also provided a better product at a good price because it was in stock, and he allowed us to return the unopened boxes we didn't need. Dave is incredibly easy to work with and has unmatched product knowledge in our city. His dedication to customer satisfaction is exceptional. Thanks to Dave, our home looks amazing! Dave and Bill's Carpet Center provided top-notch service and expert advice. Thank you, Dave, for your outstanding help.
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May 2024 by Dan Phillips
Chris, Tom and Sean were great to work with. Totally explained everything they were going to do and accomplished. Great people who are polite, personable and professional.
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May 2024 by JD N
We've used Bill's twice. One time for our bathroom & once for our living area. Tommy & Chris did a great job installing our new LVP throughout. Justin & his team did an equally efficient and quality job on our bathroom.The installers are definitely what makes Bill's worth 5 stars! 100% Professional
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May 2024 by Laurel Lynn
We had a great experience with Bills carpet center. From Sales to Install, everything went really well. The installation crew was polite, and did a superb job! Couldn't be happier with the whole process.
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May 2024 by Maci Prinzing
Bill’s carpet center did an AMAZING job! They were timely and workmanship was incredible. Would highly recommend to anyone! I will be using them again!
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May 2024 by Debra Bonsignore
I had a great experience with Bill's Carpet Center! This is not the first time I have done business with them and I am sure it won't be the last. I had carpet installed on my stairs and landing on May 16th. Gilbert, Mike and Bernie came to my home, on time, for the install. The carpet install was tricky because the stairway is narrow and the stairs are uneven (it is an old home that was initially built as a cottage), but they handled it like the pros they are. Bill's Carpet is a family owned and run business and it shows. Gilbert, Mike and Bernie felt like family in my home. They are personable, conscientious and polite. They work well together. The carpet looks great and everything was neat and tidy when they left. I am so happy with the product and the service and I highly recommend Bill's Carpet Center!
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May 2024 by Tim Angeline
Very happy with the work that was done by Chris, Tommy, and Sean on 3 separate visits to install flooring. Floors look great.
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May 2024 by Pam Weaver
Shawn Davis came to our home to work on some areas where the carpet had stretched out. He worked very efficiently to rectify the problem and our carpets now look like brand new again! Very professional and great to work with! We are very happy with our carpets purchased at Bill's Carpet Center.
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May 2024 by Andy Olenick
I've worked with Dave McKeown for a number of years starting with carpeting for my commercial building and then recommending his services to a number of my clients and friends.His advice is always spot on and the products his company has installed or recommended have been excellent.On a recent project the flooring product was far superior to that of the box stores and the pricing was extremely fair.I would highly recommend Dave's services and expertise to anyone needing a floor product.
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May 2024 by John Owen
Chris and Tom were very professional. The floor looks great. Thank you.
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May 2024 by Ann Baxter
Wow! Customer service is alive and well at Bill’s Carpet & Furniture Center. Looking forward to our installation. Thanks Shawn & Nate!