“This is a shop for riders of all interests. They always have good advice and reliable repairs. I've been coming here since they opened and have never been disappointed.”
“Found this bike shop because it was the closest to RIT and I am happy I found it. Roger is a knowledgeable man who instantly recognized the bike I brought in. Very happy with the service. I encourage any college students with or looking for a bike to stop here first!”
10AM - 6PM
300 High St, Victor“My husband and I were interested in buying e-bikes and we stopped by Tom’s, having shopped elsewhere locally for our last set of regular bikes. We were so impressed with Tom's. We stopped by *many* times, test riding and asking questions. Tom’s doesn’t run on commission so there's no high-pressure sales pitch. At the same time, Eric, Chris, Noah, and Scott are so passionate about bikes and just such really nice guys, they worked hard to get us the right bikes for us. Eric guided us to getting a Specialized 4.0 Como and 5.0 Vado, both IGH, and we couldn’t be happier. They are such fine bikes and such a joy to ride. We needed to get a new hitch with a ramp and Chris did a lot of leg work researching the best options for our needs. I felt a sense of security buying at Tom’s because Scott is one of the best Specialized mechanics in the USA so I know we are in good hands should anything go wrong. Long story short, I'm so happy we stop in Tom’s. If you are considering getting an e-bike I strongly encourage you check them out.”
“I brought my bike to Bert's after a fall. Luckily I was okay and the bike just needed a brake repair. The technician stopped what they were doing and got the bike fixed right on the spot. I would certainly recommend them.”
“I can't say enough good things about The Bike Zone! I recently purchased 3 Velotric bikes for myself and my girls. The staff here were incredibly helpful and knowledgeable! They gave us plenty of time to test ride bikes, and their excellent me panic even made some suggestions on how to customize my bike. They even delivered our bikes for us because we didn't have a way to transport them fully installed. The service was truly excellent and I'm looking forward to working with them for any future support and accessories for my new bikes. Thanks Bike Zone!”