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June 2022 by Marcia W.
Betlem has been maintaining our oil furnace for years, so we called them to convert to natural gas. Their representative gave us the most practical information and best price out of several estimates. The crew that installed the new gas furnace was excellent in all regards--courtesy, professionalism, and efficiency. An extremely positive experience all around.
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January 2022 by Mandy Gosman
Employees are being exposed directly to covid and still being told to work!
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September 2021 by Mick Amsden
They installed my air conditioning. After several attempts calling them for a duct cleaning they have yet to call me back.
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May 2021 by Pavel V.
We had heating and air installed in 2010 with a 10 year warranty. Our AC went out beginning of 2019 and they gave us a run around saying they couldn't find the paperwork to get us a replacement under warranty and then finally when they found it was too late and we switched to another company. If you buy from these clowns just know that if you get too close to the end of your warranty they'll wait it out and make excuses to not replace your shit! These people suck! Overpriced and full of excuses!
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March 2021 by Cheryl Elmendorf Carney
Reasonable pricing and prompt, reliable service! Great team!
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December 2020 by Kathi Popowich
On December 15, 2020, we had a new furnace installed through Betlem Residential. The installers, James M. Viele and Chris M. were absolutely EXCEPTIONAL with respect to their attention to detail, answering all of our questions, describing each step of their installation process, working expeditiously as well as keeping the area clean and organized. What was most impressive was James' and Chris's personable and highly positive, warm and sometimes very amusing personalities which made the experience so GREAT! They are a true asset to Betlem Residential and represent your company in a very POSITIVE way! We are repeat, loyal Betlem Residential customers and will continue to be! 5 out of 5 STARS!!! Thank you!
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June 2020 by Susan Gruber
I highly recommend Betlem Residential Heating and Air Conditioning for any heating and cooling issues and repairs. I've used them over the years for various furnace issues and have always been very pleased. I called yesterday because my central air wasn't working and scheduled an appointment for tomorrow. I received a call today, assuming it was a reminder call, and was absolutly thrilled when I was told they can make it over today. Needless to say, their technician Nate showed up about a half hour later and got me up and running. I won't go anywhere else and will continue to request Nate should there be a need in the future. Yes, I'm a very satisfied customer. Thank you Nate and Betlem Residential Heating and Air Conditioning!
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June 2020 by Beth Zarfes
We've been customers of Betlem Residential Heating and Cooling in Rochester for several years. The whole team has given us excellent service, consistently, from the person answering the telephone to the technician and onto management.
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March 2020 by Ileana Morales
I am very pleased with the service, excellent. Especially from Tony & James. They left the area even cleaner than before. They made sure to explained everything and any question that I had. Both were very courteous and professional.