-
May 2024 by Manuel Rosado
This is the most Ghetto Auto Zone I have ever visited. The employees smelled like straight-up weed and couldn't even find the most basic parts on the system. It was sad. They don't even point to the self-check outs. Just stand there stone to dead. If anyone from Auto Zone hace some time, feel free to reach out.
-
April 2024 by Ted Sell
Waited at counter for 15 min.,employees to busy talking to take my money,left stuff on counter and walked out
-
April 2024 by Nathan Voigtschild
I took my car to get the battery tested here. The first test concluded a bad battery so I expected to need to buy a new one. But Sheffield(employee) retested, reading under 730 amps instead. Turns out I only needed to bring the battery to be charged. This is my second encounter with Sheffield, and he is helpful and professional. I felt he actually wanted to help me and not sell me anything.
-
March 2024 by Stan Fazi
I've been going there for many years.I don't know if it's a new manager.Or what?But I bought a part an expensive part and they won't Warranty it Past month, I've gotten 3 of the wrong parts.It's been a nightmare over there.Nobody knows what they're doing.
Very disappointed strongly.Suggest not to buy there thanks
-
March 2024 by Ryshz Ila (jack_o_roses)
Sheffield and jr for the win. They go above beyond for there customers! Let this place be your first choice in any car need.
-
January 2024 by Sanantonio Russell
Good service
-
January 2024 by Suman Biswas, MD
Very organized. Large parking space.
-
January 2024 by Ismadelin Santana
Awesome staff
-
November 2023 by Ron Wood
They didn’t have my exact mirror but gave me the part number to bring to other stores. Always the best customer service at this particular AutoZone on Main Street.
-
November 2023 by Sean Lyman
AutoZone is a very good place for parts.
-
October 2023 by JustPat (JustPat)
I walked in and for exhaust repair. Days exactly where it was. Had a great conversation with him about vehicles and left happy. It's always a great experience at this location.
Few months later. I exclusively come to this site now. Developed a report with some of the staff. It only helps seeing a familiar face when you have a question about something your unsure of. Have not had a bad experience here yet. Keep up the good work!
-
October 2023 by Ellie
Steven was awesome and super helpful! Had to get a new bulb for a headlight and he found the kind I needed and swapped it out for me lightning quick. I definitely recommend stopping by this location for any car issues you may have!
-
August 2023 by Nicholas O'Dell
Jose has excellent customer service skills, I witnessed him take 2 different phone calls, install a battery for customer and then assist me. He was very polite, professional, and respectful. Yes ma'am's and yes sirs which is rare these days. Every customer in store and in the parking lot was greeted by Jose. He was on top of everything and very helpful. It is my opinion that Autozone is a 5 star company but Jose is definitely a 5 star associate.
-
July 2023 by Larrice Richardson
Always got the part.
-
July 2023 by Anita Russell
AutoZone on 1154 E.Main St. Rochester NY,was very helpful and saved me a few extra dollars!!The Young Lady Ms.April M, that assisted us from beginning to the end exemplifies excellent Customer Service very professional yet still friendly all the while handling business!!
