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“Tom and the rest of the staff at Garber was fantastic. Went above and beyond and earned my business. Communication and responsiveness was perfect. Was treated like friends and family. Will definitely be a repeat customer.”
7:30AM - 5:30PM
4401 Lake Ave, Rochester
Auto Parts
“The day I dropped my truck off to be repaired. I was met by the friendliest customer service raps. As the process went through for my trucks repairs my customer service rap. Handling my case called me once if not twice every week. While my truck was in the shop to let me know where it was in the process, and when I would be able to pick it up. I will go back to this shop and I highly recommend it to my friends and family.”
“We had an incredible experience at Rochester Volvo. We were able to find an amazing car at a great price, compared to other dealerships. Alexandria went above and beyond to help us find our new car, was very clear about the lease options and details, and sat in the car with me for half an hour to walk me through all of the features and set it up. Joe made the paperwork process quick and easy. Everyone was incredibly friendly and knowledgeable. They even put a bow on top of the car for you! I definitely plan to go back to this dealership for my future car needs.”
“Rochester Collision battled the insurance company for us to get genuine parts. They provided fast and great customer service. Finally, we've found a local company we can trust!”
“Out of all of the Honda’s I’ve been to, IDE Honda in Penfield genuinely is the best and most efficient! Everyone is always so warm and welcoming and genuinely cares, especially Yousef Abusbeih and Jim Milella with whom I had the pleasure of working with for my last visit. The environment is upbeat, positive, and the staff genuinely strives (and succeeds!!) to make customers happy and cared for! The waiting area is also very nice and very clean, which is a great plus! They are very efficient but thorough, IDE Honda in Penfield will always be my first choice! Thank you again Yousef and Jim as well as all of your staff!”
“I had the best buying experience. My sales representative, Dan Bresnan, was the best and no pressure. Thanks to Dan I am driving a 2025 Honda HRV and just love it.”
“2024 Audi software update needed and Audi Rochester made it a breeze. Nice waiting area and update was completed early. So very happy camper. Service has always been excellent over the 3 years we have been in the area.”
8AM - 5:30PM
951 Panorama Trail S, Rochester
Auto Parts
“Brought my vehicle to CARSTAR after a deer hit. Mike and John were extremely professional and responsive! I felt very confident about the work that was being done, and my vehicle looks perfect.”
7:30AM - 5:30PM
100 Winton Rd N, Rochester
Auto Parts
“Beloved car totaled (not my fault).
Vogels/Adam expedited the estimate. BIG HELP!.
Wellington also very kind and helpful.
Both very appreciated during this difficult time.
Thank you Vogels”
“Hello, I have been apart of the Mercedes Benz family for some time. Dating back since 2019 in fact. Since joining, I absolutely adore the camaraderie that comes with this experience. Merahya, has assisted me for every one of my scheduled maintenances and she is such a pleasure. Easy to communicate with, breaks down great payment options, even accommodating beverages. Update alerts are available, even asking how each and every customer is feeling. I couldn’t have asked for a better experience. Thank you!!”
7:30AM - 12:30PM 1 - 5:30PM
78 Cedarfield Cmns N, Rochester
Auto Parts
“Very professional and courteous. They made the process of having my car repaired so easy, and my car was clean and ready to go when I picked it up. I would recommend anyone in need of auto repair to use this shop”
“⭐⭐⭐⭐⭐
I recently had the unfortunate experience of a hit and run, which left my new car in need of significant repairs. Based upon trusted opinions and after researching local options, I chose Fetzner Collision and I couldn't be happier with my decision!
From the moment I walked in, Rose and Joe were incredibly welcoming and understanding. Joe took time to assess the damage and explain the repair process in detail. They handled all things related to insurance, making for a seamless process.
I appreciate Rose, Joe, and Brian for their commitment to customer service; they kept me updated throughout the repair process, ensuring I knew exactly when my car would be ready.
The quality of the work is outstanding - my car looks as good as new and the color match is excellent! I highly recommend Fetzner Collision to anyone in need of autobody repair. Their honesty, expertise, attention to detail, and dedication to customer satisfaction truly set them apart.
Thanks for making a stressful situation so much easier!”
“Friendly and prompt staff. Ironically my car battery just died when I parked at the place. So they helped out with jump-starting it and also gave a small discount for turning in old car battery while I was buying new one.”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester
Auto Parts
“Kevin and the staff did a prestige job on my vehicle, had it done in a timely manner, detailed the inside as well. I would recommend them to anyone! Thank you again Kevin and staff ! Happy New Year to you all!”
“Best place to take your car! Staff is very nice, knowledgeable and professional. They always get me in super fast and are priced very fairly. 10 out of 10 would recommend!”
“Steve Koch at TLSS is wonderful to work with. Knowledgeable, quick response time, pleasure to work with. Will continue to bring my vehicles to TLSS for preventative maintenance and repairs.”
“My only company vehicle was in an accident which slowed my business down. Sofia collision went above and beyond to repair my vehicle in a timely manner and get my business back full swing. I could not be more impressed or satisfied with their customer service and quality of work. Definently my go-to shop for all of my future vehicle needs.”
“What differentiates George and Bob's from other Irondequoit auto shops is their excellent customer service and attitude. The staff is very friendly, helpful, and efficient. You never feel like you're an imposition nor will they speak gruffly to you. They've given me same day service on several occasions. They can also perform factory maintenance. They don't try to oversell, just give the options and let you decide. We're fortunate to have an outstanding repair shop like this in Irondequoit!”
8:30AM - 5:30PM
1343 Hudson Ave, Rochester
Auto Parts
“Dave got my car in for a quote within a few days after hitting a deer, and completed the repairs the following week, on time and for the quoted price. The car looks great. I'm very happy with this collision shop.”
“I was very impressed with my experience at Woody's. The staff were professional during every part of my insurance claim. The end product was something to be proud of. It is everything you would expect from a family run business that has been open as long as they have been.Service: Body & Trim”
“Tims Trim does high quality work I am very happy with my Jeep and they took good care of me when I needed something fixed. Work fast and their staff is super friendly.”
“If I could rate Emerson Collision 100/10 I would. They are the most KIND people. They truly care about you and your vehicle. Every person goes above and beyond to ease your mind during what can be an extremely high stress situation. They show exemplary professionalism. I cannot say enough great things about this organization. I wouldn’t even think to bring my car anywhere else”
“Super thankful for Chris and his hard work. Spent all night making sure my truck was ready for business in the morning. Lucky to have found auto finishers and an owner that cares about customers and their businesses.”
“Great shop, good people.
They switched to 90 ethanol free.
87 89 & 90 octane are the options.
You can get cheap used cars here too!”
“Always a good experience here. Very honest people who only suggest services your car really needs. I feel like I can trust them and it's not about up selling you more services. That seems to be increasingly rare in the auto service business.”
“Joey Greco is a very pleasant person to have purchased a vehicle from. He went the xtra mile to make sure everything was done right and made sure you were completely satisfied. Need more salesmen like him great job well done”
“My experience with Grff's has been amazing. I have taken my vehicle in for a few repairs in the past year and I have always felt comfortable.I don't get that feeling like I'm being taken for a ride for being a woman .The most important thing to me is the honesty, the quality of the work and the extra mile they go making sure my 12 year old car in good running & safe .
Thank you”
“Leased a 2021 Rogue from Bob Johnson. That experience was fantastic with no glitches. Last month purchased the vehicle and that experience was also great with no glitches. Two visits, 3 years apart were excellent.”
7:30AM - 5PM
3399 W Henrietta Rd, Rochester
Auto Parts
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
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“As a deaf customer - The sales manager Vince Bovenzi was very helpful and made me feel at ease. He took the time to explain things clearly to me. Jared the business manager was also very helpful in explaining the paperwork to me. The entire experience was a wonderful one. Thanks and I’m glad to be part of the Subaru family!”